Richard Chaffe Email & Phone Number

Uk & France

London, United Kingdom

Launched early in 2014, One Travel Card offer a new payment solution to meet the needs of both individuals and businesses.From our innovative Specialist Corporate Payment Solution providing Crisis Management Solutions to International Organisations along with our new Visa Payment card with the option of incorporating Insurances, all on One Travel Card.Our focus is on customer service, going that extra mile, to ensure our customers and partners get the payment solution that meets their needs, in this extremely competitive market.As Head of Salesr, my remit is to increase sales, both in the UK and Internationally along with sourcing new insurance partnerships creating a suite of products to fit the diverse range of new and prospective customers.

Recruited to put in place a sales team to develop and grow Affinity Partnerships across all personal lines of insurance including Travel, Home, Motor & Pet. My duties included recruiting and developing the sales team made up of both face to face and outbound telesales. Forecasting, planning and developing a portfolio of online services to Blue Chip Organisations such as multiple retailers, building societies and financial services organisations. Managing the sales team by monitoring activity & performance and mentoring and leading by example.• recruited, developed and mentored a team of 5 face to face Sales Consultants and 25 call centre agents for Affinity Partnerships.• strategically targeted 20 Corporate Clients and converted 15 to insurandgo.com affinity Partners including national media companies, building societies and national retail chains.• Implemented a set of KPI’s along with a process led sales presentation enabling the collection of data to drive the design of the sales solution and subsequent upsell opportunities.• Liaised with the head of marketing to introduce a CRM tool to identify further cross sell opportunities and drive sales.• Development of the online presence in partnership with the senior management team driving growth through white label websites.• Specialised in building relationships with key accounts working in partnership at the highest level helping to drive sales whilst problem solving and solution building focusing on excellent customer service. • I ensured I kept current with the development of the market and competitor activity; sharing this information with my sales teams and other departments internally.

Master Of Business Administration (Mba), International Business

Organizational Management Organizational behaviour and structure. Leadership and management theory. Corporate strategy. Operations.

Higher Education Diploma In Uk Law, Law