Richard C. Email and Phone Number
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EXEMPLARY CAREER OF SUCCESS IN LEADING YEAR-OVER-YEAR BUSINESS MARKET GROWTH FOR A HIGH PROFILE ORGANIZATION AS A DIRECTOR OF HUMAN RESOURCES And OPERATIONS.PIONEERED Strategic business sense with accomplished, Innovative, versatile professional leader that demonstrated a track record of leading successful business operations. EXPERTISE in agile methodology and one who has driven significant growth and revenue results that establishes and maintains effective customer/client rapport. ADVANCE EXPERIENCE aptitude in the retail, finance, & ANALYTICAL financial spaces with executive leadership training & Development, Operational expertise.IMPLEMENTED STRATEGIC LEADERSHIP that refined capabilities in DRIVING efficiency GUIDANCE, People MOTIVATIONS, & PRODUCTIVITY execution.Acquires platform that integrates the ever-growing repeat profitability success identifying by addressing subpar operations; people developing while executing robust action plans to control costs, coordinate increase sales, & achieve stakeholder satisfaction as DIRECTOR OF OPERATIONS with EXEMPLARY STRATEGY LEADERSHIP.ENHANCED my multifaceted career, established a reputation as a transformational leader who is driven by challenges, undeterred by obstacles, and committed to furthering standards of excellence in Business OPERATION & FIELD TRAINING.QUANTIFIED as a people developer who has helped countless people not only become successful in their role but prepare them for future roles in which they were able to contribute to the company’s success as well. SURPASSED the high integrity of PROFESSIONAL & PASSIONATE for people training & team development.richardchand@outlook.com
Dick'S Sporting Goods
View- Website:
- dickssportinggoods.com
- Employees:
- 18944
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Executive Director Human ResourcesDick'S Sporting Goods Mar 2017 - Present -
Regional Vice PresidentCommunity Choice Financial, Inc. Feb 2015 - Mar 2017Livermore, CaCommunity Choice Financial Group, Livermore, CAProvide executive-level leadership across multiple organizational functions.Regional Vice President (2015 to Present)Direct strategic planning efforts to execute and sustain effective operations resulting in improved customer satisfaction. Coordinate cost effective budget development, forecasting, payroll, and resource allocation. Coordinate short-term and long-term goals to successfully drive revenue growth. Engage in talent acquisition, onboarding, and training of high caliber talent for delivery of quality customer service and execution of best business practices for enhanced productivity. Collaborate in marketing activities for business growth and retention. Completed business plan for funding of the merger and acquisition of Budget Financial Company from start to finish to finalize the transaction adding 120 financial centers into the region.♦ Champion customer service and operational improvement initiatives focused on further developing staff on customer expectations in alignment with survey results.♦ Led the creation and establishment of sales and operating steering committees to achieve consistency and efficiency in organizational communications.♦ Manage $1.5 B operational budget to successfully attain above and beyond revenue and sales growth.♦ Partner with leadership in developing innovative training materials for effective coaching of staff in generaloperations and key performance indicators. Assisted through identification of novel applications for training.♦ Deliver collaborative leadership style for team cohesiveness and achievement of company objectives.♦ Devise and implement value proposition for targets customers and executive level vendors. Employ expertise to negotiate and close deals. -
Vice President Stores Operations / Director Of Stores WestFamily Dollar Aug 2011 - Feb 2015Bakersfield, California AreaFamily Dollar Stores, Bakersfield, CAHeld full operational and fiscal accountability for over 1250 stores operations spanning over 5 states in west.Vice President of Stores Operations & Director of Stores - West (2011 to 2015)Oversaw and managed general operations for the CA, NV, UT, CO, and OR regions including budget planning for business growth. Directed location development and launches. Designed and delivered training for district leaders ensuring knowledge development in sales, cultivating relationships, organizational financials, and effective leadership strategies. Engaged in thorough market analysis to identify technology advances and resources needed to maintain competitive status and successfully maintain business growth. Reviewed and approved vendor contracts. Ensured compliance with regulatory and organizational standards. Create, communicate and iterate value proposition for targets, customers, venders, real estate managers for new sites and their effectiveness and implementing renowned “best in class” re-marketing processes. Skills in strategic product development, merchandising, market growth, data analysis of general expenses, and capital gain resulting in YTD favorable variance.♦ Achieved enhanced customer satisfaction by consolidating operational functions and financial reporting allowing for leadership teams to focus on client needs.♦ Administered a $5.5 B operational budget successfully attaining significant decrease in expenses. Achieved increase in sales by 26.3% in one year, and decreased annual expenses by $1.2M.♦ Maintained employee safety prioritized resulting in no workplace injuries over tenure period for over 1250 locations.♦ Enhanced customer service strategies and achieved customer satisfaction scores of 92%.♦ Received “Best Controllable Net Profit” award for 32.7% sustainable revenue improvement.Seeking stability and better opportunity since company merger and position eliminated. -
District ManagerNational Stores Inc. Nov 2006 - Aug 2011San Diego / Southern Valley District, CaNational Stores, Inc., San Diego & Southern Valley District, CACombined business acumen and data analytics to drive optimal district performance.District Manager (2006 to 2011)Shown active proponent in market research and analysis to align processes with trends that attain successful growth. Collaborated and communicated with leadership team and staff to execute effective business operations. Developed high performing teams while providing staff training and coaching for ongoing maintenance of competency.♦ Achieved enhanced efficiency and revenue through in-depth review of processes and implementation of process improvement initiatives.♦ Overcame significant store deficit and attained 40% increase in sales. Grew gross margin over 67%.♦ Cultivated successful business relationships with multidisciplinary teams for enhanced productivity and problem-solving capability.♦ Delivered ongoing monitoring expertise for key performance indicators and generated reports for keystakeholders.Left for growth and better opportunity since company closed and position eliminated.
Richard C. Skills
Richard C. Education Details
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Marist Brothers' High School4.0
Frequently Asked Questions about Richard C.
What company does Richard C. work for?
Richard C. works for Dick's Sporting Goods
What is Richard C.'s role at the current company?
Richard C.'s current role is Human Resources Director.
What is Richard C.'s email address?
Richard C.'s email address is ri****@****ook.com
What is Richard C.'s direct phone number?
Richard C.'s direct phone number is +192587*****
What schools did Richard C. attend?
Richard C. attended University Of California, Los Angeles, West Coast University, Santa Monica College, Marist Brothers' High School.
What are some of Richard C.'s interests?
Richard C. has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Human Rights, Arts And Culture, Health.
What skills is Richard C. known for?
Richard C. has skills like Quality Management, Positioning, Team Building, Visual Merchandising, Market, Sound, Strict Deadlines, Time Efficient, Training And Development, Sales, Nurture, Selling.
Who are Richard C.'s colleagues?
Richard C.'s colleagues are John Trollston, Christian Ibarra, Jocelyn Ashford, Meagan Church, Christopher Hozdic, Justin Fischer, Bella Timmons.
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