Richard Chang Email & Phone Number

Fort Lauderdale, Florida, United States

• Build and foster strong relationship with clients to assist with real estate needs. Schedule and manage appointments to show homes and arrange meetings between buyers and sellers• Effectively utilize CRM software and web-based tools to manage database of prospective clients to nurture relationships and close real estate deals. Making over 80 calls per day• Initiate negotiation processes, consult clients on market conditions, home prices, mortgages, and legal requirements to ensure a fair and honest dealing• Develop positive relationships to help generate new leads. Network with other agents, lenders, appraisers, home inspectors, contractors, and escrow companies

Midlothian, Virginia, United States

• Plan and develop appropriate marketing strategies for medium to small business within the allocated budget, under 10% of sales goals• Initiate highly effective marketing campaigns including email, print (direct mail) and digital media, outdoor advertising, and social media• Significantly increase monthly sales, up to 6 times average monthly business volume by heighten awareness and foot traffic • Directly recruit, train, and develop staff• Manage accounting and P&L reports. Responsible for booking new clients/businesses

Beaumont-Port Arthur Area

• Successfully achieved $3.8 million in sales in 2 years of business with high net profit margin, above comparable retail business standards. Supervised all aspects of the business and daily operations in highly, fast-past retail environment. Multi-taking and undertaking multiply duties• Managed cost controls, P&L accountability, inventory control, and staffing to maximize profits, shrunk overall cost by 15% in year 2 of business• Recruited, hired, trained, and supervised up to 12 employees and motivated them to reach high levels of productivity and exceed sales goals• Generated heavy foot traffic to the store through carefully planned marketing, promotion, and social media campaigns. Consistently maintained 5% ad budget• Maintained high customer satisfaction and solid business reputation by prioritizing high standard of customer service and quickly resolving customer issues and concerns • Established exceptional business relationships with distributors, manufactures, and local marketing partners while continuously researching for more cost-effective vendors• Supervised design and presentation of the store merchandise and visual display. In charge of maintaining stores appearance, décor, and maintenance

Richmond, Virginia, United States

● Oversaw day to day operations. Transformed struggling retail stores nationwide into successful companies by boosting sales and generating multi-million dollars in revenue. Repeatedly generated one year’s worth of business volume in 4 months or less, increased profits up to 400%● Developed a strategic plan and implemented a holistic business system, with customized, creative marketing and inventory optimization to increase profits substantially● Analyzed the profitability of businesses and shut down underperforming/unprofitable businesses. Led sales teams to liquidate assets and inventory at highest profit margins ● Managed and motivated sales teams to reach and achieve aggressive sales goals● Negotiated deals and closing of sales transactions in an extremely high paced environment● Performed sales and P&L reports to clients. Forecasted future profit projections and generated reports for profit goals

Marketing

Associate'S Degree, Marketing