Richard Chapa Iii Email & Phone Number

New Braunfels, Tx, Us

Austin, Texas Area

Manage a team of 28 including two Assistant Managers and three Supervisors Developed the new concept of a Bourbon Bar in Cannon and Belle Responsible for the P&L of the departmentForecast and manage the Labor for the departmentCreating food and beverage events to attract local business

San Antonio, Texas Area

Managed the procurement for the Food and Beverage department Managed the sanitation for the Hotel including Ecosure inspections received a 95% this yearHead of the Recycle team for the hotel created and execute the recycle for the property Revamped the Food Digestion program to reduce waste for the hotel

San Antonio, Texas Area

Oversee the operation of five F&B outlets Re branding the beverage outlets in the resortCreating new beverage events to build local business Manage a staff of of 60 Working to ensure complete guest satisfaction

San Antonio, Texas Area

Direct daily operations of food and beverage outlets within the Four Diamond, 1003 room hotel Oversee the management of Perks Coffee Shop, In Room Dining and Bar Rojo Execute promotional events to drive local business, support area charities and provide entertainment options for guests Design and implement new beverage menus in the OutletsControlling beverage purchasing to keep the cost at 17.5%Develop revenue strategies to obtain the optimal sales results with groups in housePlan and execute the off premise eventsConducted the transition of the Ruth Chris menu for In Room Dining Managed the market re concept for Perks, instrumental in renovation concept and design Oversee the management of the outlets which is a 4.2 million dollar operation

San Antonio, Texas Area

Direct daily operations of food and beverage outlets within the Four Diamond, 1003 room hotel Oversee the management of Perks Coffee Shop and Bar Rojo Execute promotional events to drive local business, support area charities and provide entertainment options for guests Design and implement new beverage menus in the OutletsControlling beverage purchasing to keep the cost at 18%

San Antonio, Texas Area

Implemented a new recycling system for the hotel Maintained the highest level of cleanliness in the hotel, scored a 94% on our Ecosure evaluationControl and manage the inventory for the F&B departmentManaged the procurement for the food and beverage department

San Antonio, Texas Area

• Conducted beverages contest in the outlets that led to a 73% increase in beverage sales• Executed a Gallup plan with the team that brought scores from 3.51 to 4.65 in IRD and 3.54 to 4.04 in the restaurant• Manage five outlets throughout the Hotel with a staff of 15

San Angelo, Texas

• Completed Impact training in Chicago • Assisted with the new happy hour roll out through training staff and restructuring the bar setup • Created the training materials to educate the staff on the new menu

• Successfully managed four departments at one of the highest revenue earning restaurant operations in Texas through personnel management strategy • Administered training seminars to 35 employees on motivational sales techniques and optimizing the customer experience• Facilitated departmental meetings to update staff about sales, cost control, changes in policy and procedures to ensure sound execution • Played an integral part in creating new sales tactics to exceed $18k in daily sales and further ensure guest loyalties • Effectively handled operational crises (computer breakdowns, staff shortages, mechanical malfunctions, customer orders, etc.)• Maintained the highest employee retention in the company at our location, above 90 percent over five years, through implementing a group model strategy

Investment Banking Conducted 300+ cold calls daily to build up clientele with professional and enthusiastic communication Created portfolios for high earning individuals and families at a median income of $100k for retirement, 401k, mutual funds, IRA, etc. Built strong networks with advertising incentives at educational financial seminarsPrepared and documented confidential client info for financial analysts

Commercial Plumbing for large companies including installation and demolitionExecuted multiple jobs simultaneously to meet the required time frame Operated a Backhoe and Bobcat to prepare for pipe to be installedInstalled PVC, copper, and galvanized pipes for commercial plumbing systems

Bba, Management

Bba, Management