Richard Claro Email & Phone Number

Montreal, Quebec, Canada

Working in a team to develop procedures and policies to enhance customer satisfaction. Supporting customers with onboarding and training.Offering all the desired information through webinars and training and providing detailed data about the service through articles, videos, and other possible ways.Gathering feedback and improving the product or service. The objective is to create a better solution for customers.Assisting colleagues in account management.Enabling customers to renew their accounts and avoid misunderstandings.Keeping clients updated on new features, changes, and recent arrivals.

100 Boul. Alexis Nihon

Project management Data analysis and managementConstruction site supervisionMaterials testing and samplingEnvironmental remediation - Air, water and soil sampling. Montreal East Refinery bioremediation.Building inspection and comprehensive assessments.Hazardous material inspection/sampling

Montreal, Canada

Various Civil and Environmental Engineering technical dutiesOn site inspections; Soil compaction, concrete testing, building inspection.Geotechnical reports

2160 Bishop

Supervise and manage a staff of 5 employees Schedule working hoursManage the cash flow and file weekly reports

Kirkland, Quebec

- Determine the direction of wastewater flow from town houses in the area using sewer scouting methods.- Report on irregularities in the system and maintain a database of all the results.- Home inspections on illicit pipe connections.