Richard Colpitts Email and Phone Number

Keep the network running to company spec's, and repair service outages.

Provide Tier 3 support to service technicians for resolution of network connectivity and systems troubleshootingMaintain cable system plant including RF signal levels and power supply maintenanceExecute system and customer initiated repairs and restoration of outagesResponsible for initiating new cable plants for Hancock County areaAssigned configuration setup for new internet Docis 3.0 platform

Assist and mentor students with questions regarding labs and network buildsTroubleshoot computer hardware, network settings and incorrect lab configuration nightlyCreate, upload and deploy image for thirty classroom computersUtilize unattended installation, scripting, sysprep installation and Ghost software

Designed, planned and implemented more than 25 different domains including multi-site networksSetup security policies, hardened servers by removing unused services, applied security templates, password and account lockout policiesCreation and automation of groups and users using utilities such as templates, DSADD and CSVDE in both and Active Directory and local workgroup situationSetup Infrastructure components such as DHCP, DNS, Routing and Remote Access (RRAS)Administered settings via group policy by designing, implementing and monitoring with RSOP, GPRESULT & GPMCCreated deployment strategies for XP utilizing Sysprep, Automated unattended installation files and Remote Installation Services (RIS)Electronics (coursework)