Richard Coon Email & Phone Number

Baytown, Texas, United States

Stafford, Texas, United States

● Directed reconditioning operations cost center with 130 employees, 9 direct reports, and 12 vendor companies● Multi site management (Houston, DFW and St Louis). Meeting and exceeding production targets for 48 of 52 weeks● Approachable management style skilled in developing direct reports with 6 promoted into new roles● $64M in cost reduction over last 2 years by enhancing production line, automating key procedures, and streamlining supply chain management processes● Improved operational processes, resulting in securing $100M in variable cost savings and improving delivery time through improving Final Quality Check processes and Last Mile● 365 days injury free at Houston TX location through directed safety practices. Introduced hazardous communication training, emergency action planning, lift safety program and MSDS stations● Reached set sales figures and increased e-commerce unit sales by 93% and YoY revenue by 167% in 2021 while expanding reconditioning facilities, steering internal procedures, and maintaining uniformity in vehicle standards● Expanded LEAN methodologies for overseeing multiple pilot programs. Pilots in the tire ordering process saved 1.5 days in production time● Managed all inventory levels for locations within the region. Worked closely with the logistics team to improve customer delivery times and Net Promotor Score (NPS) by 45 points● Streamlined Key Performance Indicators (KPIs) related to reconditioning operations and supply chain to create a best in class scoring system to track available vehicle throughput averaging 3.8 units per tech per day● Selected as one of 6 within the company to build the Covid response plan and develop all the new procedures needed

● Led a team of 60 in the implementation of lean principles to increase efficiency; reduced inventory costs by 30% and throughput by 25%● Spearheaded a comprehensive operational review that identified bottlenecks and inefficiencies; implemented new processes that improved productivity by 30%● Created a management training program to assist in team development and annual review writing skills● Optimized value by reducing reconditioning costs by 2M annually, average of $840 per produced unit for 52 consecutive weeks● Tracked movement of vehicles through the production process(12 steps process from vehicle check in through quality control) by implementing Work in Progress tracking to improve vehicle cycle time to a company low of 4 days● Implemented a parts return process company wide along with the in house parts vendor. This process resulted in a savings of $800k in the first year ● 30% reduction in shop supply and equipment spending through team collaboration ● Nominated as company-wide trainer and trained 100+ employees in skillset related to nitrogen plastic welding process

Birmingham, Alabama Area

● Leveraged interpersonal communication abilities to improve and maintain vendor relations with 50 manufacturers● Streamlined flow of parts downstream across production departments while optimizing just-in-time production planning for the new Hellcat model● Met financial targets within budgetary constraints by closely engaging with finance department to create a 50% margin● Represented company at trade shows and introduced new models to prospective dealers and clients● Developed a company wide vendor tracking and performance system● Coordinated logistics worldwide in the delivery of goods to customers

Birmingham, Alabama, United States

● Opened the largest martial arts academy in the Birmingham metro area. Training over 500 students and family members with an average of 1.5M in sales annually● Administered all aspects of the martial arts school's daily operations, including class schedules, instructor assignments, student enrollment, and customer service● Executed marketing strategies to increased student enrollment by 20%● Ensured the academy's financial stability and growth by managing revenue streams, tracking expenses, and monitoring budgetary compliance● Hired, trained, and managed the academy's instructors and support staff, ensuring performance goals are uphold to the school's standards of excellence● Fostered a positive and inclusive learning environment that promoted discipline, respect, and personal growth for all students● Represented the school at community events, tournaments, and seminars, promoting the academy and building relationships with prospective students and industry leaders

Aircraft Powerplant Technology/Technician

Business Administration And Management, General