Designed enterprise web application to invoice specialty drugs at pharmacy benefits manager of a national retail pharmacy chain; developed component-driven design system and specifications; rapidly developed interactive prototypes of user flows and states; conducted iterative user observation, interviews, and usability testing; pair programmed with engineering team in eXtreme Programming (XP) agile development environment; spoke as invited guest speaker to user experience panel at Northwestern University; participated in daily stand-ups, weekly demos, and retrospectives

Independently consulted and designed user experiences and user interfaces of websites, web applications, and native applications; clients included Firebase, Obama for America, Blue State Digital, Tribune Media Company, ACLU, EveryBlock, Trunk Club, The Princeton Review, BenchPrep, and BigMarker

Designed cloud-based web application to automate pre-authorization requests for primary-care clinics at health care technology start-up; created wireframes, visual designs, and interactive prototypes for mobile, tablet, and desktop devices; conducted user research and competitive analysis

Taught accelerated website development STEM course to gifted middle-school students for early high-school credit; created original syllabus, lectures, activities, quizzes, homework, tests, and final exams; managed teaching assistant and conducted parent-teacher conferences

Designed user interfaces and related artifacts, including sitemaps, wireframes, mockups, and interactive prototypes, at digital design agency; developed Design Thinking-influenced methodology focusing on user research, heuristic evaluation, and usability testing; clients included Groupon, The Parking Spot, and Pandora

Designed and developed news, sports, and entertainment websites for award-winning software division of locally owned media company and origin of popular Django web framework; individual recipient of Associated Press Managing Editors Award for Online Convergence

Taught information design and authored instructional material for undergraduate students in College of Communications; assisted academic dean and associate professor of journalism

Redesigned user interface of authentication sequence of student identification and internal intranet systems

Reported, wrote, edited, and designed original campus and city news content as graphics editor, web producer, copy editor, and reporter

Reported and wrote original news and content about automotive industry