Richard Coward

Richard Coward Email and Phone Number

Transforming customer contact to improve customer experience, whilst driving efficiencies and productivity in contact centres | Enterprise & Strategic Partner Director at MaxContact @ MaxContact
Richard Coward's Location
Manchester, England, United Kingdom, United Kingdom
Richard Coward's Contact Details

Richard Coward personal email

n/a

Richard Coward phone numbers

About Richard Coward

MaxContact is a complete converged contact centre solution providing: inbound, outbound, omni-channel, PCI-DSS and integration. Formed by a group of contact centre professionals who became frustrated with providers that over promised and under delivered on features, support and resilience. We have become one of the fastest growing contact centre specialists in the UK. Operating mainly in the utilities, debt collection and BPO environments we provide a complete converged solution for all clients needs along with experience and expertise for setup and custom integration for an end to end solution. Currently hosted in Microsoft Azure we excel in solution resilience, product and compliance with ISO 27001 & G-Cloud Certification, you can be confident in partnering with MaxContactSpecialties: Call Centre Software, Web Chat, OMNI Channel, Predictive Diallers, Power Dialler, Inbound Call Monitoring, ACD, IVR, Outbound, Blended Solutions, Telemarketing Software, Call Scripting, Call Recording, Text to Speech, CRM, Solution Selling, Software Sales, Telecommunications, Contact Centre Software, , Outbound Dialling, Dialler, Dialer, Automated Dialler, Automated Dialling, Daviker, Real Time MI, Increased Productivity, Increased Efficiency, Dialler Expert in TouchStar, Noble, Amcat, Genius, Vicidial, Rostrvm, Avaya, Speech Analytics, Workforce Management

Richard Coward's Current Company Details
MaxContact

Maxcontact

View
Transforming customer contact to improve customer experience, whilst driving efficiencies and productivity in contact centres | Enterprise & Strategic Partner Director at MaxContact
Richard Coward Work Experience Details
  • Maxcontact
    Enterprise And Strategic Partner Director
    Maxcontact Sep 2023 - Present
    Manchester, England, Gb
    View
  • Maxcontact
    Sales Director
    Maxcontact Oct 2020 - Sep 2023
    Manchester, England, Gb
    View
  • Maxcontact
    General Manager
    Maxcontact Apr 2019 - Oct 2020
    Manchester, England, Gb
    View
  • Daviker
    General Manager
    Daviker Sep 2016 - Apr 2019
    Manchester, Greater Manchester, Gb
    View
  • Daviker
    Sales Manager
    Daviker Sep 2015 - Sep 2016
    Manchester, Greater Manchester, Gb
    View
  • Daviker
    Senior Sales Consultant
    Daviker Aug 2010 - Sep 2015
    Manchester, Greater Manchester, Gb
    View
  • Daviker
    Sales Consultant
    Daviker Apr 2008 - Aug 2010
    Manchester, Greater Manchester, Gb
    View
  • Daviker
    Account Manager
    Daviker Jan 2007 - Apr 2008
    Manchester, Greater Manchester, Gb
    View
  • Cognisoft
    Sales & Marketing Executive
    Cognisoft Jul 2006 - Jan 2007
  • Caudwell Communications
    Sales Manager
    Caudwell Communications Jul 2004 - Jul 2006
  • Rac
    Customer Contact Advisor
    Rac Sep 2001 - Jul 2004
    Bescot, Gb
    View

Richard Coward Skills

Call Recording Outbound Solution Selling Telecommunications Acd Software Sales Tts Contact Centre Call Center Ivr Telemarketing Account Management Direct Sales Voip Sales Management Inbound Telephony B2b Cti New Business Development Consultative Selling Contact Centers Speech Analytics Workforce Management Pci Compliance Selling Call Centers Call Logging Crm Predictive Dialers Sales Process Team Management Management Unified Communications Managed Services Inbound Marketing Lead Generation Sales Outsourcing Business Development Business To Business Customer Relationship Management Voice Over Ip Vmware Vdi Citrix Messaging Active Directory Xen Virtualization Citrix Metaframe Windows Server Vsphere Windows Server 2003 Xenserver Vmware Esx Windows Server 2008

Richard Coward Education Details

  • The Manchester Metropolitan University
    The Manchester Metropolitan University
    Bsc Hons E-Business

Frequently Asked Questions about Richard Coward

What company does Richard Coward work for?

Richard Coward works for Maxcontact

What is Richard Coward's role at the current company?

Richard Coward's current role is Transforming customer contact to improve customer experience, whilst driving efficiencies and productivity in contact centres | Enterprise & Strategic Partner Director at MaxContact.

What is Richard Coward's email address?

Richard Coward's email address is ri****@****r.co.uk

What is Richard Coward's direct phone number?

Richard Coward's direct phone number is +4484363*****

What schools did Richard Coward attend?

Richard Coward attended The Manchester Metropolitan University.

What are some of Richard Coward's interests?

Richard Coward has interest in Listening To Music, Football, Manchester United, Technology, Eating Out, Watching Sport.

What skills is Richard Coward known for?

Richard Coward has skills like Call Recording, Outbound, Solution Selling, Telecommunications, Acd, Software Sales, Tts, Contact Centre, Call Center, Ivr, Telemarketing, Account Management.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.