Richard Crane

Richard Crane Email and Phone Number

ORGANIZATIONAL LEADERSHIP | BUSINESS DEVELOPMENT | OPERATIONS MANAGEMENT | CUSTOMER EXPERIENCE MANAGER | MARKETING STRATEGY | FIX THINGS THAT ARE BROKEN @ Gerber Collision & Glass
Richard Crane's Location
Warren, Michigan, United States, United States
Richard Crane's Contact Details

Richard Crane personal email

About Richard Crane

I am a visionary servant leader with experience reducing costs through efficiencies, and enhancing revenues. I am a results-driven and solution focused professional with a business acumen that allows me to seeing both the risks and the opportunities of any given situation. My experience in management, marketing, and sales affords me the ability to evaluate business situations from multiple perspectives in an effort to produce profitable results.TEAM-BUILDING | STRATEGIC BUSINESS PLANNING | MARKET IDENTIFICATION | CUSTOMER EXPERIENCECROSS SELLING STRATEGIES | CHANGE MANAGEMENT | NEW BUSINESS DEVELOPMENTSELECTED ACCOMPLISHMENTSOPERATIONS MANAGEMENT• Added over $250K in profits through competitive acquisitions (M&O)• Boosted revenues by $3.5M through aggressive marketing plan refocused on core business (M&O)• Restructured operations reducing costs and increasing profits by $1.2M (M&O)• Expanded revenue from $144K to $3.7M in first year (Equifax)• Negotiated competitor acquisitions adding over $1M in new revenues (Equifax)• Centralized operations resulting in savings against operating expenses of $420K (Equifax)• Reduced operating costs by $350K annually through efficiency (Equifax)• Directed team of underwriters representing over $50M monthly loan volume (Rocket)SALES & MARKETING MANAGEMENT• Generated over $2.5M in new sales by penetrating new markets (M&O)• Created re-seller software program increasing sales by $800K (Productive Systems)• Directed marketing department to 33% growth in sales in six months (Productive Systems)• Utilized consultative selling techniques producing 98% closing ratio and 95% persistency (BMA)• Devised cross-selling strategies increasing new business by 30% ($4M) and annual residual income by $600K (M&O)• Produced $80K-$100K in monthly sales volume (Gerber)• Realized 4% increase in direct response marketing efforts (M&O)Available to discuss new opportunities, please contact me directly at richardmcrane@gmail.com

Richard Crane's Current Company Details
Gerber Collision & Glass

Gerber Collision & Glass

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ORGANIZATIONAL LEADERSHIP | BUSINESS DEVELOPMENT | OPERATIONS MANAGEMENT | CUSTOMER EXPERIENCE MANAGER | MARKETING STRATEGY | FIX THINGS THAT ARE BROKEN
Richard Crane Work Experience Details
  • Gerber Collision & Glass
    General Manager
    Gerber Collision & Glass Nov 2022 - Present
    Elmhurst, Illinois, Us
  • Rocket Mortgage
    Underwriting Team Leader
    Rocket Mortgage Apr 2020 - May 2022
    Detroit, Michigan, Us
    Selected to lead team of 10, based on demonstrated leadership acumen. Responsible for transitioning communications team into underwriters. Also responsible for ensuring underwriting guidelines and compliance followed and service levels are achieved, through counseling, training, and mentoring underwriters in monthly 1:1's. Communicate with brokers and partners when needed on difficult situations that need resolution.
  • Gerber Collision & Glass
    Collision Estimator
    Gerber Collision & Glass Jul 2017 - Apr 2020
    Elmhurst, Illinois, Us
    Chosen because of attention to detail and customer service skills. Responsibilities included analyzing, diagnosing, and preparing collision repair estimates. Identified as next candidate for General Manger based on performance and demonstrated leadership.
  • Lowe'S Companies, Inc.
    Load Puller/Customer Service
    Lowe'S Companies, Inc. Mar 2015 - Jul 2017
    Mooresville, Nc, Us
    Initially started in part-time role. Initiated idea of pulling orders over night as means of guaranteeing on-time delivery, resulting in promotion to full-time role as team lead of over-night shift.
  • Self-Employed
    Personal Trust Administrator
    Self-Employed Jan 2004 - Dec 2014
  • R. Crane & Associates
    Principal
    R. Crane & Associates 1999 - 2004
    Created business for marketing specialty consumer products and telecommunication products through Frontier Communications.
  • Productive Systems Inc.
    General Manager & Marketing Director
    Productive Systems Inc. 1998 - 1999
    Selected due to prior success in business operations and marketing. Led global company to next level of growth and profitability by implementing new marketing and business strategies.
  • M&O Marketing
    Vice President Operations
    M&O Marketing 1993 - 1997
    Southfield, Michigan, Us
    Chosen to assume P&L responsibility of national company with 65K agents. Responsible for developing and implementing new product and business strategies to foster growth.
  • Business Mens Assurance (A Generali Company)
    Insurance Consultant
    Business Mens Assurance (A Generali Company) 1991 - 1992
    Assumed role to market productions to agricultural, B2B, and B2C markets. Efforts resulted in responsible for over $100K monthly premiums due to 98% closing ratio.
  • At&T
    Market Research Analyst (At&T Federal Systems)
    At&T 1991 - 1991
    Dallas, Tx, Us
    Selected as market research contractor to support video conferencing communications team; created over $1M in new sales.
  • Equifax
    Regional Operations Manager
    Equifax 1986 - 1990
    Atlanta, Ga, Us
    Selected to establish operations center from ground floor as part of national expansion. Chosen based on proven success and results in other locations.

Richard Crane Education Details

  • Bob Jones University
    Bob Jones University
    And Related Support Services

Frequently Asked Questions about Richard Crane

What company does Richard Crane work for?

Richard Crane works for Gerber Collision & Glass

What is Richard Crane's role at the current company?

Richard Crane's current role is ORGANIZATIONAL LEADERSHIP | BUSINESS DEVELOPMENT | OPERATIONS MANAGEMENT | CUSTOMER EXPERIENCE MANAGER | MARKETING STRATEGY | FIX THINGS THAT ARE BROKEN.

What is Richard Crane's email address?

Richard Crane's email address is rc****@****ail.com

What schools did Richard Crane attend?

Richard Crane attended Bob Jones University.

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