Richard Lee personal email
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An experienced executive with a passion, and a proven track record, improving business profitability, raising service standards and customer experience within both the Construction, B2B and B2C home improvement markets. Skilled at developing compelling and profitable new revenue streams through innovative effective incubation and embedding across organisations. Having worked at Board level in both private equity backed and PLC companies, I have created shareholder value in turnaround, business transformation and growth businesses and have a wide range of experience in both small/medium sized to FTSE 250 multi-nationals.As a strategic planner and analytical thinker, and through adopting a pragmatic approach, I have a reputation for relentlessly delivering key business objectives in fast paced and dynamic environments.Specialities: - Step change financial and operational performance ~ In a mature multi-site UK B2B company, increased yoy sales by an average of +5%pa. 3 years in a row and now exceeding £550m. Full P&L accountability for sales and all customer facing operations within a major UK retailer, achieving a gross margin improvement of £35m with an £11m reduction in fixed overheads.- Leadership and people development and engagement ~ Built and mobilised a high performing team nuturing a 'can do' approach to successfully turn around a national multi-site B2C retailer, and developed a dynamic team of ambitious seniors managers to deliver step change growth in a mature national supplier.- Strategy development and execution ~ Developed and led a 2yr business growth plan as part of an exit strategy for the major shareholder achieving a sales growth of +34%. In a distressed distribution business, created and executed a start-up retail home-selling model operating under license with major UK retailers. Achieved sales of £34m within 2 years utilising digital lead generation.- Business reorganisation and Culture change programmes ~ Following acquisition, led the successful integration of a bespoke niche specialist (Sofa Workshop) into a mass-market national retailer whilst retaining the distinct culture and gaining team acceptance.
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CeoPaula Rosa ManhattanLingfield, Gb -
CeoPaula Rosa Manhattan Nov 2022 - PresentLancing, West Sussex, GbFrom our factories in Lancing, West Sussex, Paula Rosa Manhattan manufactures, supplies and installs kitchens to the UK's leading developers, housebuilders and contractors. -
Business ConsultingR D Lee Consulting Limited Jun 2020 - Oct 2022Providing business expertise to the KBB industry to support growth strategies, process improvement and customer satisfaction initiatives. -
Division DirectorHowdens Jan 2017 - May 2020London, England, GbManaging and delivering the company's strategy and business goals across 250 depots with 2,500 employees and sales of over £550m. -
OwnerR D Lee Consulting Ltd Dec 2015 - Jan 2017Providing business expertise for growth strategies, process improvement initiatives, customer satisfaction improvement and start up operations.
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Group General Manager And Advisory Board MemberThe Kitchen Group Mar 2014 - Nov 2015Managed the Marketing, Sales, Installations and Fulfilment operations with accountability for the sales growth, service standards and profitability across the 4 retail brands within the group, of which two were operated under licence for national retail brands.- Implemented new operational processes and sales initiatives that delivered a +35% sales growth within 9 months
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Managing DirectorMark Two Home Ltd Aug 2011 - Jan 2015Developed and managed a white label retail offer providing fitted kitchens and bathrooms under license for national UK retailers such as Tesco, Laura Ashley and Debenhams using digital marketing to generate leads.- As a start-up business grew the sales line to +£28m within its initial 18 months of operation
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Managing DirectorHomeform Group Ltd Jul 2010 - Jul 2011GbAs Managing Director of Dolphin Bathrooms, Moben Kitchens and Kitchens Direct, undertook and implemented an in-depth strategic review of each of the brands. -
Non-Exec DirectorGo2Bed Ltd Dec 2009 - Jun 2011Providing Home Delivery and full Logistical solutions to the UK Bed market. Working with both national Bed retailers and manufacturers to provide a full home delivery service, including 'white glove', 2 man delivery, storage and assembly services.
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OwnerR D Lee Consulting Limited Dec 2007 - Jun 2010Providing business expertise for growth strategies, process improvement initiatives, customer satisfaction improvement and start up operations. -
Sales And Operations DirectorMfi Retail Ltd Oct 2005 - Nov 2008Sales and Operations for 186 outlets with 2400 employees and 21 field based management 8 Direct reports including Regional Directors, National Trade Director, Operations Executive, Installations Executive, Call centre manager and a Project Management teamStore profitability through sales and margin performanceCustomer proposition and service levelsHome installation of 55,000 orders per annum through 1850 sub-contracted fitting teamsCustomer Care call centre employing 176 people handling 23,000 calls per weekDevelopment and on going management of a new Telesales operationStore refurbishment, store design and store format
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Managing DirectorSofa Workshop Ltd 2002 - 2005Managed 31 High Street stores selling bespoke sofas
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Managing DirectorHygena At Currys 2000 - 2005Set up, developed and managed a joint venture with Dixons Stores Group selling Hygena kitchens with Currys' appliances. Expanded to 134 outlets within 4 yrs.
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General ManagerMfi High Streets 1999 - 2005Developed and managed 22 Kitchen and Bedroom specialist Kitchen, Bedroom and Bathroom stores.
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Business ConsultantMfi International 2000 - 2004As part of the Business Development role, provided consultation and best practice guidelines for MFI Taiwan and Hygena Cuisines (France)
Richard Lee Skills
Richard Lee Education Details
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The Manchester Metropolitan UniversityRetail Marketing And Strategic Management
Frequently Asked Questions about Richard Lee
What company does Richard Lee work for?
Richard Lee works for Paula Rosa Manhattan
What is Richard Lee's role at the current company?
Richard Lee's current role is CEO.
What is Richard Lee's email address?
Richard Lee's email address is rd****@****ail.com
What schools did Richard Lee attend?
Richard Lee attended The Manchester Metropolitan University.
What skills is Richard Lee known for?
Richard Lee has skills like Management, Retail, Sales Management, Change Management, Start Ups, Business Development, Customer Service, New Business Development, Performance Management, B2b, Sales, Negotiation.
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