Richard Chan Email & Phone Number

New York, United States

Greater New York City Area

• Serve as primary point of contact for institutions/prospective clients regarding general inquiries
• Actively work with Sales and Marketing team in preparing RFP for prospects; participate in client meetings and calls to get better understanding of requests/inquiries
• Supervise as team lead in training and directing new team member; oversee roles and responsibilities
• Act as liaison between VP, CTO and education organizations to facilitate technical set-up and program initiation procedures
• Generate ad-hoc reporting for client analysis on user engagements and renewals
• Maintain internal database system to ensure updated information is captured for client profiles

Charleston, South Carolina Area

Schedule and direct staff in daily work assignments to maximize productivity. Continually monitor restaurant and take appropriate action to ensure food quality and service standards are consistently met. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Keep dining area.

Charleston, South Carolina Area

Served as manager when owner was not present and promoted to assistant manager after 3 years. Oversaw new server training and reduced training period from 3 weeks to 2 weeks. Monitor dining room to ensure optimal guest experiences by answering customer inquiries and resolving issues promptly. Managed closing duties, including restocking items and.

Charleston, South Carolina Area

Managed cash register, maintained friendly attitude and followed all store interaction protocols while answer customer questions and processing payments. Monitor customer service areas, while providing excellent customer service and positive associate relations. Process customer returns, answer questions about merchandise, and manage exchanges. Distribute.