Utilizing fifteen years of IT experience to ensure efficient operations through gained expertise in management of servers and networks.Energetic self-starter and analytical troubleshooter with a record of moving through increasing levels of responsibility and delivering the smooth management of all facets of IT infrastructure. Quick learner able to pick up new processes and technologies quickly. Team player always willing to go beyond job requirements to deliver needed results. Additional core competencies include:• Installations • Troubleshooting • Testing• Servers • Network Security • Preventive Maintenance• Documentation • Patch Management • Inventory/Tracking• Support/Help Desk • Training • Problem SolvingTECHNICAL PROFICIENCIES• Software: Microsoft Office (Word, Excel, PowerPoint, Outlook), Citrix, NetVault Backup, Backup Exec, DPS Online Backup, Symantec Protection Suite Enterprise Edition, CA Enterprise Anti-Virus, VPN Client, Storage Area Network (SAN) Systems, QuickTest Professional, WebEx, Remote Desktop Protocol (RDP), Bomgar Remote Support• Database Technologies: SQL Server 2008/2005• Operating Systems: Windows Server 2008/2003/2000, Windows 8/7/Vista/XP• Hardware: Cisco Switches/Routers• Networking: TCP/IP, DHCP, DNS, WINS, HTTP, FTP
Listed skills include Insurance, Visio, Disaster Recovery, Business Analysis, and 38 others.