Richard Deutsch Email & Phone Number

Alexandria, Virginia

Sharepoint Development

Los Angeles, California

Las Vegas, Nevada Area

Greater Los Angeles Area

Ogden, UT

• Deliver local and remote technical support to IRS data center operations across a multi-platform Windows/UNIX environment in accordance with established IT policies and procedures. Implement custom solutions for.
• Ensured that taxpayer submissions and remittances are processed efficiently and error-free, processing average daily deposits of $20 million in a timely manner.
• Consistently ensured the appropriate level of protection for overall system security was met by establishing and implementing security processes, procedures, standards, and guidelines.
• Improved security and data integrity of information systems by deploying critical security patches.
• Achieved high availability, improved performance, and increased security of the databases that support mission-critical systems.
• Enhanced business continuity by monitoring Symantec BackupExec 12 for Windows 2003 servers to ensure effective disaster recovery preparedness.

Hollywood, FL

• Provide technical expertise and strategic communications consulting to a variety of clients in the for-profit and non-profit sectors.Key Accomplishments:
• Built and launched an E-commerce website with PHP, MySQL, jQuery and PayPal.
• Increased online sales 40% by spearheading and driving innovative marketing strategies including SEO, HTML email, blogs, and social media.
• Improved outreach and exposure, attracting 2,000+ Twitter followers and Facebook “Likes” in one year by launching and maintaining company’s E-Commerce website on BigCommerce platform.
• Ensured successful content management system delivery by analyzing and formulating technical recommendations for the migration of the company's website content to a new server.

Raleigh-Durham, North Carolina Area

• Developed, supported, and administered IBM’s intranet and Internet websites. Built and maintained several client relationships, providing high-quality, time-sensitive deliverables involving customer-focused emails.
• Improved Internet marketing by designing 300 HTML emails and newsletters in a fast-paced environment with high volume of requests; managed an average of 7 weekly newsletters.
• Developed and maintained 45 internal/external critical websites with daily and weekly change requests to keep content up-to-date.
• Delivered high-quality, cost-effective, and customer-focused solutions that consistently exceeded client expectations.
• Received an IBM Patent Award for co-inventing a patented extendable touchpad in ThinkPad notebooks, targeting graphic designers globally for comfort and flexibility.
• Drove brand loyalty through heightened customer experience by meeting expectations and focusing on refinement of processes and tools used to support end-deliverables.

Poughkeepsie, NY

• Assumed role of a cryptographic services tester to deliver heterogeneous z/Series software security, and identity authentication and authorization solutions, consistent with e-Business On-Demand strategy and IBM.
• Mitigated risk by performing functional testing on the z/OS Trusted Key Entry (TKE) Workstation, providing secure remote master key administration on the cryptographic coprocessors on z/Series Enterprise Class Servers.
• Enhanced security through rigorous testing of the TKE smart card support to securely generate DES and AES cryptographic keys to smart cards using a hardware cryptographic coprocessor, and remotely loaded to z/series.
• Assisted writers to produce high-quality documentation for Smart Card Reader Support.
• Improved software quality by executing test cases/scripts, and working closely with the development team to confirm resolutions of reported issues.
• Collaborated with project managers, developers, designers, and testers to ensure 100% of negotiated target dates, and 80% of original target dates were met.

M.S, Computer Information Systems

Activities and Societies: Studies focused in Information Security/Controls, Information Systems Concepts, Computer & Information Systems.

B.S, Prelaw

Activities and Societies: Studies focused in Comparative Legal Systems, Constitutional History, American Government and Politics.