Richard Dodd

Richard Dodd Email and Phone Number

Chair AI Community of Practise European Heart Network @ European Heart Network (EHN)
London, GB
Richard Dodd's Location
London, England, United Kingdom, United Kingdom
Richard Dodd's Contact Details
About Richard Dodd

I am a dynamic, creative, and success-driven 360° digital, data, and technology professional. My experience includes delivering digital transformations, strategies, and operations within top-tier organisations such as Samsung, Microsoft, Skype, PlayStation, Macmillan Cancer Support, Sage, and EMI Music. I have managed my own digital consulting business and remain actively engaged in the digital and technology communities.Skills:Leadership and Strategy: I am experienced in delivering and evolving digital, data, and technology capabilities aligned with organisational strategies. I am well-versed in organisational service design, building, developing, and managing multidisciplinary teams. My excellent communication skills allow me to engage effectively with stakeholders at all levels, building valued and trusted relationships.Digital Product: I have experience owning digital product strategies and portfolio roadmaps. I have successfully delivered new products and services to the market and optimised customer and commercial aspects of digital product portfolios.Data: I have experience with data governance and leveraging data for business intelligence, consulting on AI initiatives, and enhancing portfolio delivery and performance management.Technology and Architecture: I have experience in architecture governance, solutions architecture, and system design. I have led work and consulted with multi-disciplinary engineering and architecture teams, developing architectural roadmaps, replacing legacy platforms and systems, and evolving data and technology portfolios.Cybersecurity Awareness: I possess knowledge of cybersecurity principles, including data protection, privacy, and secure coding practices.

Richard Dodd's Current Company Details
European Heart Network (EHN)

European Heart Network (Ehn)

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Chair AI Community of Practise European Heart Network
London, GB
Richard Dodd Work Experience Details
  • European Heart Network (Ehn)
    Chair Ai Community Of Practise European Heart Network
    European Heart Network (Ehn)
    London, Gb
  • British Heart Foundation
    Director Of Technology - Medical Portfolio
    British Heart Foundation Sep 2024 - Present
    London, London, Gb
  • Macmillan Cancer Support
    Digital Director
    Macmillan Cancer Support Dec 2019 - Mar 2024
    London, Gb
    Led the digital transformation strategy and delivery of Macmillan’s customer-facing digital product portfolio and technology project office. Accountable for: digital product management, digital multidisciplinary squads, user-centred design, digital content, search engine optimisation, and technology project office. Member of Macmillan’s wider leadership team. - Delivered digital transformation and programmes that advanced the customer-facing digital product portfolio, leading to the launch of new products in the market and user-centric commercial enhancements of the digital estate.- Led work with multi-disciplinary engineering and architecture teams that developed architectural roadmaps, replaced legacy platforms and systems, and evolved data and technology portfolios.- Re-platformed the digital web ecosystem, which delivered enhanced resilience, improved security, and a 25% increase in website traffic.- Achieved a 20% increase in traffic, engagement, revenue, and conversion for Macmillan's digital product portfolio.- Led on or consulted on various cross-organisational projects and initiatives, such as AI (artificial intelligence), content, contact strategies, and digital marketing capabilities.- Defined and advanced Macmillan's digital capabilities, structures, and teams. Established digital product management, Agile methodologies, the Scaled Agile Framework (SAFe), and developed governance to underpin the prioritisation and execution of roadmaps.
  • Macmillan Cancer Support
    Director Of Digital Experience
    Macmillan Cancer Support Oct 2018 - Dec 2019
    London, Gb
    Led the digital experience group and Macmillan’s digital product portfolio through digital transformation. Accountable for: product management, user experience, digital development, search engine optimisation, digital content, digital strategy, and projects.
  • Macmillan Cancer Support
    Consultant And Head Of Digital Experience.
    Macmillan Cancer Support Jan 2018 - Sep 2018
    London, Gb
    Led the digital experience group and consulted on Macmillan’s digital transformation projects. Accountable for: digital analytics, social media, online community, digital web content, digital brand advertising, search engine optimisation, web product management, and user experience.
  • Mod Digital Consultancy Ltd
    Owner/Director
    Mod Digital Consultancy Ltd Jan 2017 - Nov 2018
    Director and owner of a digital consulting company providing consultancy services in digital, data and technology, digital transformation, digital product management, digital content strategies, and digital operations. Included pro bono assignments for charities
  • Samsung Electronics
    Consultant/Head Of Digital Content, European Hq - Contract
    Samsung Electronics Jan 2017 - Jul 2017
    Suwon-Si, Gyeonggi-Do, Kr
    Led the digital content strategy and accountable for leading multi-disciplinary teams, working with agencies, and regional teams to implement it across digital platforms and channels.
  • Sage
    Director, Web Strategy - Contract
    Sage Apr 2016 - Sep 2016
    Newcastle Upon Tyne, Gb
    Led Sage's global web strategy to re-imagine Sage.com via a digital transformation programme.
  • Microsoft
    Director, Content And Digital Marketing Delivery At Skype (Microsoft)
    Microsoft Jul 2013 - Sep 2015
    Redmond, Washington, Us
    Led consumer acquisition, retention, and engagement across Skype web properties and products. Accountable for: Skype.com and Skype client in-product content operations; go-to market digital web campaign delivery; search engine optimisation; integrated-marketing consumer-facing websites, web marketing and content strategy; Skype web store e-commerce for accessories and e-cards business; and management of a 3-million-dollar budget.
  • Emi Music
    Manager, Global Service Management Program/Office
    Emi Music Dec 2003 - Aug 2008
    Established and ran the global service management and service delivery project management office. Delivered an ITIL framework with service management for a global technology group. A member of the global delivery team that outsourced technology to a selected offshore vendor.
  • Emi Music
    It Support Manager
    Emi Music Dec 2000 - Oct 2003
    Managed ITIL service management framework to ensure delivery ofhigh-quality IT support services for EMI Records UK. Line management responsibility for fifteen staff.
  • Focus Central London
    It Support Manager
    Focus Central London Nov 1999 - Dec 2000
    Managed IT support services for Focus Central London. Line management responsibility for eight members of staff.
  • Focus Central London
    Helpdesk Manager
    Focus Central London Mar 1999 - Nov 1999
    Responsible for managing and developing the Helpdesk and Deskside Services teams. Line management responsibility for four members of staff.
  • Focus Central London
    Senior Technical Support Technician
    Focus Central London Nov 1998 - Mar 1999
  • Bromford Carinthia Housing Association Limited
    Pc And Network Engineer
    Bromford Carinthia Housing Association Limited Oct 1997 - Nov 1998

Richard Dodd Skills

Digital Marketing Management E Commerce Strategy Digital Strategy Online Advertising Project Management Program Management Social Media Change Management Outsourcing Leadership Marketing Itil Web Analytics Digital Media Content Strategy Community Management Vendor Management Web Development Strategic Planning Content Management Operations Management Marketing Strategy Mobile Devices Mobile Applications Customer Service Service Management Contract Management It Service Management Outsourcing Management Customer Experience Online Gaming It Strategy Ecrm Product Development Cx Service Delivery Digital Transformation Digital Publishing Project Delivery

Richard Dodd Education Details

  • Bournemouth University
    Bournemouth University
    Business Information Technology.
  • St Peters Collegiate School
    St Peters Collegiate School
    Richard

Frequently Asked Questions about Richard Dodd

What company does Richard Dodd work for?

Richard Dodd works for European Heart Network (Ehn)

What is Richard Dodd's role at the current company?

Richard Dodd's current role is Chair AI Community of Practise European Heart Network.

What is Richard Dodd's email address?

Richard Dodd's email address is rd****@****e.co.uk

What is Richard Dodd's direct phone number?

Richard Dodd's direct phone number is +4479099*****

What schools did Richard Dodd attend?

Richard Dodd attended Bournemouth University, St Peters Collegiate School.

What are some of Richard Dodd's interests?

Richard Dodd has interest in Children, Economic Empowerment, Technology, Civil Rights And Social Action, Politics, Environment, I Also Like A Good Read, Music Performance And Media, Science And Technology, Disaster And Humanitarian Relief.

What skills is Richard Dodd known for?

Richard Dodd has skills like Digital Marketing, Management, E Commerce, Strategy, Digital Strategy, Online Advertising, Project Management, Program Management, Social Media, Change Management, Outsourcing, Leadership.

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