Richard Downes Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Reporting to the Director of Global and Commercial MSS Operations, my role as Senior Manager (MSS NZ) is both a key member of the extended CyberCX NZ leadership team and the NZ representative into the global MSS leadership team. As Senior Manager and practice lead for MSS NZ it is my responsibility to lead the activities and management of the MSS.

Wellington, Wellington Region, New Zealand

Reporting to the NZ COO, my role as the National Manager of Security Operations (MSS NZ) is a key member of the extended CyberCX NZ leadership team. I lead the activities and management of the MSS operations team across New Zealand, providing technical guidance, personnel development, overseeing customer engagements, identifying, and championing service.

Wellington, Wellington Region, New Zealand

Reporting to the Director of Managed Security Services Operations (MSS) my role is to lead the activities and management of the MSS team across New Zealand. Providing technical guidance and personnel development while overseeing customer engagement, championing service improvements, and on-boarding new clients.> Ensuring high quality monitoring, triage and.

Wellington, New Zealand

Taking the lead on triaging, managing and investigating cyber security incidents. Ensuring the appropriate advice is provided to the affected parties on how to mitigate the threat. This role also required me to represent New Zealand at international cyber security conferences as an expert on incident managementResponsible for planning and coordinating.

Wellington Metropolitan Area

Supporting the Engagement & Partnerships team allowed me to share my experience and insights as an incident analyst. My aim being to raise awareness into cyber security incidents and the impacts they have, while delivering strategic advice and services for CERT NZ. This involved building trusting relationships across:> Other national CERTs and.

Wellington, Wellington Region, New Zealand

Acting operations manager covering maternity leave, reporting to the Deputy Director of CERT NZ.While working in this role I was directly responsible for leading the operations team as New Zealand entered its first lockdown during the national pandemic and beyond. It was my responsibility to ensure service levels provided by CERT NZ remained constant and.

Wellington, New Zealand

Duties included: > Investigating high tech crime offences within New Zealand and abroad. > Working alongside government agencies here and internationally. > Advising and mentoring colleagues throughout NZ on high tech crime investigations.> Presenting technical seminars to colleagues throughout NZ on cybercrime and online criminal activities. >.

Gisborne, New Zealand

Duties Included:> Investigating serious crime as a sole investigator or within a team. > Preparing Police and Court documents, to support national investigations> Maintaining a high level of professionalism, sensitivity and empathy.> Interviewing complainants/victims, managing conflicting issues and providing appropriate protection and wrap around support.

Gisborne, New Zealand

Gisborne, New Zealand

Gisborne, New Zealand

Oldbury, England, United Kingdom

Sec301 Cyber Security

Education record

Volume 4: End Point Protection

Volume 3: Anonymous Browsing

Volume 2: Network Security

Volume 1: Hackers Exposed

Sec504: Hacker Tools, Techniques, Exploits, And Incident Handling

Nzqa Unit Standards, Applied Coordinated Incident Management (Cims4)

Digital First Responder - Forensic Analysis

Policing Diploma

City & Guilds Parts 1,2 & 3, Motor Vehicle Mechanics

Currently Studying