Richard Du Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Boston, Massachusetts, United States

-Spearheaded 0-1 design of a web-based B2C platform to improve Gen-Z financial literacy, owning the entire design process.-Conducted and leveraged user research to inform design decisions and improve usability and user satisfaction, increasing System Usability Scale by 15% and Net Promoter Score by 20%.-Rapidly ideated high-fidelity wireframes and prototypes to translate complex insights into elegant and intuitive design solutions.-Led design workshops with Engineering and Product Managers to align product goals, identify areas for improvement and discuss tradeoffs.-Created an MVP for a resolution product using gamification and social features to increase engagement and goal completion rates.

San Francisco, California, United States

-Responsible for wireframes and prototyping for an AI and research powered journal, designed to improve mental health and well-being.-Working closely with product and engineering to ideate and lead design sprints, including lightning demos and design workshops.-Conduct user research to ideate design solutions and prioritize to ensure alignment with business goals.

-Streamlined onboarding process by 30%, resulting in a smoother user experience and quicker product adoption. -Conceptualize and manage design and delivery of iOS and Android screens for a product in the productivity and B2C space.-Bridged the gap between design and development through effective communication and prototyping.

Boston, Massachusetts, United States

-Facilitated daily mobile markets in order to alleviate the barrier of food insecurity, serving between 60-70 households within a market.-Worked closely with the organization’s graphic design team to design and develop brand assets.-Worked efficiently and thoughtfully across multiple team departments.-Tracked and delivered E-Commerce orders through WooCommerce platform.

-Designed a mobile platform for JU IT, a web-only meal-kit service within the E-Commerce space, increasing conversion rate by nearly 40%.-Conducted market and user research to inform design strategies and feature prioritization.

Boston, Massachusetts, United States

-Provided patients with a welcoming and restorative environment for mental health treatment within multiple fast-paced acute units.-Responsible for assisting patients with activities of daily living, including managing different patient needs for meals and specific accommodations, and escorting patients for outside air time.-Engaged and listened to patients during visible frustration while ensuring safety of the unit, utilizing skills of verbal de-escalation to prevent physical altercations from occurring. Hands-on action completed if necessary in accordance with HRI Hospital policy and philosophies.-Actively facilitated daily group meetings and conversed with patients to discuss treatment plans and objectives, along with identifying key risk factors and potential coping mechanisms to cater towards each individual patient need.-Consistently monitored each patient on the unit and documented their activity to ensure both patient and psychiatric unit safety.-Recorded and documented patient vital signs while identifying and reporting abnormal vital signs.

Bachelor'S Degree, Health Science, Nutrition, Senior

Activities and Societies: Asian Student Union Intramural Sports Council for University Programs Dean's List

Bachelor'S Degree, Public Health, Freshman

Activities and Societies: Asian Student Union Dean's List

Education record

Activities and Societies: -National Honor Society -Science National Honor Society -American Red Cross Club -Malden YMCA Core -Varsity Tennis

Dual Enrollment

I partook in my high school's dual enrollment program with Bunker Hill Community College in order to earn college credit in addition to my.