Counsels current and potential U.S. exporters to meet client export market development objectives and performs U.S. export facilitation, foreign direct investment promotion, and trade promotion through client and stakeholder engagement. Analyses export trade information, conducts market research, disseminates trade information; develops strategies for U.S. business facilitation, and trade investment promotion initiatives.

Program Manager for the SBA Emerging Leaders Little Rock Arkansas cohort responsible for promoting, recruiting, onboarding, and managing a 7-month Interise CEO leadership program for 20 entrepreneurs of expanding and growing small businesses.

Responsible for promoting SBA export assistance programs to small businesses interested in exporting. Programs include the STEP Grant, Export Working Capital programs, resources of the World Trade Center, and ongoing training regarding the benefits of exporting to increase revenues and employment in the state of Arkansas.

Collaborate with public and private sector agencies, organizations, and individuals to ensure that identified under-served communities have knowledge of and access to SBA and other federal, state, and community programs and resources that support entrepreneurs and small businesses.Market all SBA lending programs and service through outreach and marketing. Subject matter expert for SBA loan programs including: 7(a), 504, Export Working Capital Lines, EIDL (Economic Injury Disaster Loans), PPP (Paycheck Protection Program), SVOG Shuttered Venue Operator Grant and RRF (Restaurant Revitalization Fund). Conduct training, education, development, lender recruitment, consultation and working with assigned lenders in the district, conduct face-to-face visits with individual lending institutions for the purpose of delivering SBA loan programs and services in the district, create and participate in training sessions designed to ensure SBA programs and services are optimized in the various financial organizations served by the district, provide assistance through consultative and customer interactions with lenders.Responsible for developing and executing state-wide outreach initiatives that help build, develop and support inclusive entrepreneurial eco-systems for entrepreneurs in rural and historically under-served communities with Black, Brown, minority, women and veteran owned businesses.

• Teaching international business professionals and adults English for use in engineering, project management, sales, marketing, customer service and conferences/trade shows, information technology, tourism, travel, hospitality, and a variety of business and financial management topics. Clients in Ecuador, Argentina, Korea, Taiwan, China, Russia, Belarus and Brazil. Employing consultative traditional and non-traditional on-line teaching techniques to assess, advise, council and train clients to improve fluency and confidence in speaking, writing and reading. Formerly associated with English Tutors International, Cuenca Ecuador and iTutorABC Tapei China

• Conducted on-site field inspections with SBA loan applicants (business files and residential files) and damage assessments to personal, real estate, and business property determining the extent of the damage, estimate the cost of repairs or replacement of damaged property working in disaster affected areas in U.S. and its territories with FEMA and other community outreach organizations. Reviewed, analyzed and evaluated financial reports, data sources and formats to ensure accuracy of asset value and damages reported.• Reported issues of compliance or noncompliance based on program rules / regulations, and counciled small businesses owners on replacement options. Analyzed and reviewed financial statements to determine the cost of inventory, the value added during various processing phases and depreciation allowances. Determined salvage value & identified potential replacement sources. Determined pre-disaster condition of all disaster damaged property; defined scope of repair, restoration and/or replacement to prevent ineligible upgrading. Reviewed damage & estimation reports by other specialists.

• Working with iTur Tourist Information Centers, local business, government officials, civic and community organizations I created and sold “The Walking Classroom” education-based tourism programs for international tourists and local residents featuring the unique foods, architecture, history, and arts of small businesses in Cuenca Ecuador, improving economic development in the historic district, ranked #23 of all things to do in Cuenca on Trip Advisor in less than 3 months • Developed four-hour course itineraries (5 in total) and materials for tours in the UNESCO designated historic district with over 500 visitors as clients and 100% strategic partner retention with hoteliers, Alliance Francaise, German Consulate, American Consulate, museums and art galleries.• Implemented all accounting, billing and operations systems in compliance with government regulations.• Created and maintained website and online ticket reservation and purchase system as well as all social media outlets. Launched and maintained social media strategy, and built strategic vendor alliances with hotels, museums, art galleries, and retail merchants with cross promotional programs. Developed and prepared a variety of material and presentations to influence the acceptance of service used in public speaking and lectures.

• Provided consultative real estate services to buyers, sellers, renters, expats and investors including corporate and international relocation, property management and remodeling project management with consultative customer interaction. Advised on loan programs FHA, Fannie Mae, HUD and other lending / financing programs during home buyer workshops, roundtables and lectures. Closed over 130 contracts with property valued over seventeen million dollars in the U.S. and Ecuador. • (Weichert) Increased staff by 20% within 60 days through aggressive recruiting efforts. • Built an international real estate network of collaborative partnerships with over 3600 professionals including financial planners, CPA’s, appraisers, inspectors, builders, Realtors in other markets, apartment managers, mortgage loan officers; and by actively networking in professional trade associations.• Developed and implemented print materials, company social media strategy and managed SEO metrics using web analytics & advertising campaigns, social media channels and worked with social and civic organizations.• Managed situations to overcome customer and stakeholder objections to persuade parties to utilize services.

• Managed a residential home staging firm providing solutions to Realtor brokerage firms, relocation companies, builders, home owners and investors.• Reduced days on market for over 1,200 home owners by 30% to 50%, selling homes within 98% of list price or higher on average. Doubled gross revenues each year with a 95% client retention rate by implementing strategic marketing plans for multiple variable priced product lines while maintaining brand value. • Recruited and trained a team of 10 sales associates supervising all implementations and project management, warehouse and delivery logistics, property and warehouse facility administration. • Oversight of all fiscal management, financial control of budget & expenditures. Implemented all standard operating procedures, 40-hour training certification program requirements, human resources compensation plan and on-boarding procedures. Coached sales prospecting, contract negotiations and business management. • Developed and prepared a variety of customized web sites with weekly blogs and posts on social networks and online media channels. Managed all communications of the company including authoring all press releases, originating all public relations activities, print advertising materials, public speaking engagements, participation in professional trade associations, chambers of commerce, exhibiting at industry specific tradeshows, expos, and organizing a preferred vendor program. • Created and taught a 3.5 hour continuing education credits course approved by government officials at Georgia Association of Realtors and Georgia Real Estate Commission and delivered at broker educational institutions

Developed sales territories and created telemarketing program to sell private label travel websites to CEO’s of domestic and international travel agencies with annual revenues between $5 million and $100 million. Coordinated between client travel agencies set up as distributors, tour operators, content providers and nPorta’s engineering, legal, and product implementation teams to market third party travel web sites incorporating complex negotiated fares and discounts with airlines, hotels, and rental car companies. Closed nine contracts including the first international sale for the company within 180 days of employment.• Developed sales management database using ACT with over 3,000 travel agency prospects.• Managed a sales territory of twenty five states and Canada• Revised all previously used contracts, proposals and license agreements to improve the total number of sales and expedite the sales and implementation process.• Supervised development of consolidator products for South America, Asia and Europe with GIANTS (one of the largest travel agency consortiums in the world).