Coordinated a range of accredited (by APMG) and non-accredited short courses• Improved operating processes, reviving struggling client base and played key role in increasing revenue.• Created databases to maintain accurate and reliable enrolment, schedule, and finance information.• Developed procedure documentation, creating a more efficient, cohesive & productive work environment.Highlight: Increased short course revenue by 500%, from less than £90,000 to over £500,000… Show more Coordinated a range of accredited (by APMG) and non-accredited short courses• Improved operating processes, reviving struggling client base and played key role in increasing revenue.• Created databases to maintain accurate and reliable enrolment, schedule, and finance information.• Developed procedure documentation, creating a more efficient, cohesive & productive work environment.Highlight: Increased short course revenue by 500%, from less than £90,000 to over £500,000 per annum Show less

• Coordinated multi-disciplinary team of industry experts at multiple locations, and managed priorities of internal and external stakeholders.• Managed a team of broadcast and support staff, employing a rigorous performance management process, ensuring team members set and achieved development goals, meeting business objectives.• Provided specialist knowledge and best practice advice to support BBC Weather’s strategy to remain the number 1 place to go for weather related… Show more • Coordinated multi-disciplinary team of industry experts at multiple locations, and managed priorities of internal and external stakeholders.• Managed a team of broadcast and support staff, employing a rigorous performance management process, ensuring team members set and achieved development goals, meeting business objectives.• Provided specialist knowledge and best practice advice to support BBC Weather’s strategy to remain the number 1 place to go for weather related services.Highlight: Reduced operating costs by around 25% through automation and centralisation initiatives. Show less

• Managed a multi-disciplinary team of IT development and support specialists at multiple locations.• Planned the deployment of new hardware and software at multiple locations, as required, ensuring full integration with the organisation, improving resilience and support control.Highlight: Planned and managed the transfer of over 2000 Operations Centre forecast products and services, on time and within budget, as part of Met Office HQ relocation programme.

• Provided expert IT development and admin support to around 15 staff of varying disciplines• Generated innovative maritime forecast services, including one of the UK’s first via SMS.Highlight: Redeveloped entire suite of products and services for Y2K, ensuring business continuity.

• Provided accurate and timely weather observations in support of the RAF's flying operations• Improved my IT skills by developing spreadsheets and templates for use by staff in the local office. Highlight: Completed a 5-month tour of duty in the Falkland Islands, during which time I passed an IT promotion board.