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Richard E. is listed as Enterprise Customer Success Manager II at ZipRecruiter, a with 1099 employees, based in Phoenix, Arizona, United States. AeroLeads shows a work email signal at fireflyeducate.com and a matched LinkedIn profile for Richard E..
Richard E. previously worked as Enterprise Customer Success Manager at Ziprecruiter and Manager of Success Services and Marketing Assistant at Firefly. Richard E. studied at Glendale Community College.
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Richard E. is a Enterprise Customer Success Manager II at ZipRecruiter. He possess expertise in cold calling, sales process, account management, team building, solution selling and 24 more skills. Colleagues describe him as "I have been fortunate to know Rich since 2014 and since that time he has earned both my trust and respect. Rich is recognized for his "can-do" attitude, he cares about his team-mates and the overall organization and always willing to learn. He consistently performs at the top of his group, leads by examples and does so with a smile on his face. Rich balances his work life by being a friend to many and caring family member. I would highly recommend Rich." and "Richard has been instrumental to the success of the KnowledgeNet Success Advisor team. Over the last year I have witnessed Rich take strides in his ability to take on change and work to assist the team in moving forward with new processes and protocols. Rich has far exceeded my expectations within his new role. He not only picked up on processes quickly but has been a key adviser to me in refining processes and initiatives. I look forward to working with Richard for years to come. "
Listed skills include Cold Calling, Sales Process, Account Management, Team Building, and 25 others.
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Phoenix, Arizona, United States
I manage customers within a dedicated book of business. I own effective client onboarding as well as provide meaningful strategic insights and recommendations to our clients to drive performance. I proactively offer solutions to increase performance and partner with our Enterprise Sales team to maximize client ROI.
Phoenix, Arizona, United States
- Optimize client advertising campaigns to align performance with KPI's- Analyze performance data to discover areas of improvement and growth- Align client goals with the proper product that will deliver necessary results- Compile enterprise performance quarterly business reviews for clients, providing insights into their overall marketing strategy as a whole and where efficiencies can be made- Supply ongoing technical support and training for sales representatives
Phoenix, Arizona Area
Manager of Success Services (2018-2022):- Manage and curate hundreds of courses within our LMS and CRM across multiple platforms. (Skillport, Percipio, Degreed, NetSuite and Salesforce)- Create training and key performance indicators for Account Managers and Success Advisors- Work directly with vendors to ensure the success of our customers.- Guide customers towards individual and team success with goal discussions that are tailored to their needs. - Founding team member for our Employee Engagement/Reward program in 2021.Marketing Assistant (2020-2022):- Inside Marketing, Student Marketing and Digital Marketing. - Utilize photo editing and video editing software to create brand awareness, how-to videos and more for internal staff and customers.- Create and update the Firefly FAQ page.- Develop email templates, forms, landing pages and graphics and - Identify audiences to target for e-mail campaigns.- Knowledgeable in Pardot/Salesforce integration and ACT-ON/NetSuite integration.Student Success Advisor (2011-2018):- Assisted customers in their growth and development by constructing meaningful educational plans.- Developed relationships with customers that encouraged renewal year after year.Fulfillment Specialist (2011-2022):- Fulfilling student needs, including launches, transfer requests, deactivations, and customer satisfaction requests. - Problem solving and working closely with coworkers and students in ensuring the highest quality of customer service. Chairmain, Charitable Giving Committee (2013-2014):- Served as Chairman of the Charitable Giving Committee for two years. - Led a group of 10 other individuals in the committee who helped organize and structure our charitable donations and time volunteered for the year.Specialties: LMS Management || LMS Curation || Vendor Relationships || Project Management || Creating and Editing Videos || Marketing || CRM Management
Tempe, Arizona
I served as Chairman of the KnowledgeNet Charitable Giving Committee for two years. I led a group of 10 other individuals in the committee and helped organize and structure our charitable donations and time volunteered for the year.
Other employees you can reach at ziprecruiter.com. View company contacts for 1099 employees →
Jason Evans
Colleague at ZiprecruiterGreater Phoenix Area, United States
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KS
Kaci Smith
Colleague at ZiprecruiterIowa City, Iowa, United States
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KH
Kod Hunter
Colleague at ZiprecruiterChandler, Arizona, United States
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NZ
Nabeel Zewail
Colleague at ZiprecruiterPasadena, California, United States
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JH
Jenny Hung
Colleague at ZiprecruiterGreater Boston, United States
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Blake Crosley
Colleague at ZiprecruiterJapan
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Christophe Eymery
Colleague at ZiprecruiterSanta Monica, California, United States
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RM
Rosalind Mikesell
Colleague at ZiprecruiterGreater Chicago Area, United States
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Y-Uyen La
Colleague at ZiprecruiterSouth El Monte, California, United States
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Alfred Wilson
Colleague at ZiprecruiterSpring, Texas, United States
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Quick answers generated from the profile data available on this page.
Richard E. works for ZipRecruiter.
Richard E. is listed as Enterprise Customer Success Manager II at ZipRecruiter.
AeroLeads has found 1 work email signal at @fireflyeducate.com for Richard E. at ZipRecruiter.
Richard E. is based in Phoenix, Arizona, United States while working with ZipRecruiter.
Richard E. has worked for Ziprecruiter, Firefly, and Knowledgenet – The Live Learning Company (Acquired By Firefly In 2018).
Richard E.'s colleagues at ZipRecruiter include Jason Evans, Kaci Smith, Kod Hunter, Nabeel Zewail, and Jenny Hung.
You can use AeroLeads to view verified contact signals for Richard E. at ZipRecruiter, including work email, phone, and LinkedIn data when available.
Richard E. studied at Glendale Community College.
Richard E. is listed with skills including Cold Calling, Sales Process, Account Management, Team Building, Solution Selling, Customer Service, Instructor Led Training, and Training.
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