Rich Fulton Email & Phone Number

Charlotte, NC, US

Charlotte Metro

Charlotte, NC

• Consult with HR and business leaders to define problems related to people, processes, and tools; translate into strategic goals, objectives, and measures of success.
• Lead cross-functional teams on high profile initiatives including organizational change, resizing, and overall Human Capital Plan work spanning multiple centers of excellence.
• Formulated project charters, develop project plans, status update communication, and other deliverables.
• Scope new support requests for prioritization and proper resource allocation.
• Create, improve, and coach on repeatable processes, tools, and best practices.
• Develop strategic partnerships across enterprise centers of excellence.

Charlotte, NC

• Influence business and L&D partners to improve productivity and efficiency of personnel and learning solutions using industry best-practice methodologies. Lead cross-functional teams in the creation and implementation.
• Introduced and innovated learning design process to create performance-based learning architectures., significant increase in home mortgage consultant sales (new hires), increased credibility with business partners.
• Resolved numerous business requests for training with simple, cost effective performance based solutions. Sample result: 18% purchase volume increase, 19 basis points decrease in YTD cost, and 10% increase in program.
• Led the acquisition of a $1 million learning technology tool from inception, pilot, and purchase.
• Selected by design leaders to lead a geographically dispersed team of six to develop and communicate an L&D measurement and evaluation strategy, leveraged by over 200 L&D team members. Ex:

Mooresville, NC

• Consult and influence business partners to improve productivity and efficiency of personnel using industry best-practice performance improvement methodologies. Managed nine concurrent projects of varying complexity..
• Led multiple teams of two designers and up to four business stakeholders in the development of four curriculum architectures such as a Loss Prevention certification program and a new corporate role. Aligned learning to.
• Developed and executed onboarding and professional skills development program for forty interns.

Mooresville, NC

• Led a team of five facilitators and two coordinators to execute a weekly, two-day corporate orientation program, supporting over 1,000 new employees annually. Designed and managed new hire orientation program for over.
• Overhauled four and created two distinct on boarding programs from a generic, one-day orientation class to a robust program and process for entire company domestically and internationally. Significantly increased and.
• Collaboratively value stream mapped Lowe’s talent acquisition and on boarding processes across the enterprise, yielding a seamless, value-added future state process and associated technology requirements. Results.

Mooresville, NC

• Designed and developed professional/leadership development instructor led courses to support 7,000 corporate employees. Facilitated two to three professional/leadership development courses and/or new hire orientation.
• Redesigned/designed eight instructor led courses.
• Trained over 2,000 people a year.
• Maintained average of 4.5/5 level evaluation scores.

Wilkesboro, NC

• Managed $45 million worth of inventory consisting of over 5000 items for 1400 stores.Conducted root cause analysis to address issues in daily order systems.Collaborated with team members to establish efficient methods.
• Ordered product from multiple vendors totaling over $260million/year

B.S.B.A., Management/Computer Information Systems

Activities and Societies: Appalachian Popular Programming Society (Chairperson/ Public Relations Director/President), WASU Radio.

M.A., College Student Development (Education)

Activities and Societies: Social Order of Graduate Students (Founder and President), College Student Development Association (Vice.