I am An experienced Infrastructure Senior Systems Engineer, specializing in Microsoft Azure and Office 365. Also, with extensive experience in on-premises infrastructure including virtualization using both VMware/vSphere and Hyper-V. Windows servers 2008, 2012, 2016 and 2019, Active Directory, Group Policies, DNS, DHCP, Microsoft Data Protection Manger (DPM), Endpoint management SCCM and Intune.KEY STRENGTHSExcellent written and verbal communication SkillsAcquired via many years of providing customer support, making presentations and writing policies, procedures, work instructions and knowledge base articles.A good eye for detail.Extensive experience with Azure and Office 365.High level of expertise and experience in Messaging SystemsIncluding architectural design, installation, upgrading, administration and continuous improvement. Automation through scriptingExperienced in PowerShell and VB scriptingFault diagnosis and problem resolution24 years of experience in diagnosing and fixing IT issues at first, 2nd and 3rd Level support.Building business applicationsGained through developing and management of business application in Lotus Notes/Domino as well as working on Product Information management application developed in iICE and .NET C# development.KEY TECHNOLOGIES AND PROCESSES USED- Microsoft Azure - Office 365- Microsoft Teams Telephony- Windows servers 2019, 2016, 2012 & 2008- Azure Virtual Desktop- Microsoft Exchange 2013, 2010, 2007 & 2003- Skype for Business 2015, 2013 & 2010- PowerShell & VB scripting- Active Directory (AD), Group Policies, DNS, DHCP, IPAM- Endpoint Management, SCCM and Intune- VMware/VSphere 5.5 & 6.5- Microsoft Hyper-V- Microsft DPM, Azure and CommVault Backups- Lotus Notes Administration & Application Development- Microsoft SharePoint Administration- SCOM Monitoring- EMC SAN- Zscaler Proxy- F5 BigIP- ClearSwift Secure Email Gateway- Application Testing- ITIL- Agile