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Richard E. Email & Phone Number

Infrastructure and Cloud Engineer at The Salvation Army
Location: Greater Melbourne Area, Australia 10 work roles
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Current company
Role
Infrastructure and Cloud Engineer
Location
Greater Melbourne Area, Australia
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Richard E. is listed as Infrastructure and Cloud Engineer at The Salvation Army, a with 24038 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a matched LinkedIn profile for Richard E..

Richard E. previously worked as Senior System Administrator at Wesley College and Infrastucture Systems Engineer at Simplot Australia Pty Ltd.

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The Salvation Army

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About Richard E.

I am An experienced Infrastructure Senior Systems Engineer, specializing in Microsoft Azure and Office 365. Also, with extensive experience in on-premises infrastructure including virtualization using both VMware/vSphere and Hyper-V. Windows servers 2008, 2012, 2016 and 2019, Active Directory, Group Policies, DNS, DHCP, Microsoft Data Protection Manger (DPM), Endpoint management SCCM and Intune.KEY STRENGTHSExcellent written and verbal communication SkillsAcquired via many years of providing customer support, making presentations and writing policies, procedures, work instructions and knowledge base articles.A good eye for detail.Extensive experience with Azure and Office 365.High level of expertise and experience in Messaging SystemsIncluding architectural design, installation, upgrading, administration and continuous improvement. Automation through scriptingExperienced in PowerShell and VB scriptingFault diagnosis and problem resolution24 years of experience in diagnosing and fixing IT issues at first, 2nd and 3rd Level support.Building business applicationsGained through developing and management of business application in Lotus Notes/Domino as well as working on Product Information management application developed in iICE and .NET C# development.KEY TECHNOLOGIES AND PROCESSES USED- Microsoft Azure - Office 365- Microsoft Teams Telephony- Windows servers 2019, 2016, 2012 & 2008- Azure Virtual Desktop- Microsoft Exchange 2013, 2010, 2007 & 2003- Skype for Business 2015, 2013 & 2010- PowerShell & VB scripting- Active Directory (AD), Group Policies, DNS, DHCP, IPAM- Endpoint Management, SCCM and Intune- VMware/VSphere 5.5 & 6.5- Microsoft Hyper-V- Microsft DPM, Azure and CommVault Backups- Lotus Notes Administration & Application Development- Microsoft SharePoint Administration- SCOM Monitoring- EMC SAN- Zscaler Proxy- F5 BigIP- ClearSwift Secure Email Gateway- Application Testing- ITIL- Agile

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The Salvation Army
The Salvation Army
Infrastructure and Cloud Engineer
alexandria, virginia, united states
Employees
24038
AeroLeads page
10 roles

Richard E. work experience

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Infrastructure And Cloud Engineer

Current

Responsibilities• Managing and administrator TSA’s Azure cloud infrastructure.• Creating and configuring Azure and on-premises resources to support business projects. • Managing Azure on on-premises backups.• Administration and support of on-premises infrastructure.• Third level customer support.• Managing the replacement and repair of UPS’s

Jan 2022 - Present

Senior System Administrator

St Killda

RESPONSIBILITIES- Administration and support for Azure and on-premises hybrid infrastructure environment.- Managing and maintain the Hyper-V virtual machine infrastructure.- Office 365 administration and support.- Microsoft Teams Telephony with Ribbon Session Border Controller.- Administration of on-premises Exchange email system.- Third level customer support.- DPM and Azure backups.KEY ACHIEVEMENTS- Administering and maintaining highly reliable… Show more RESPONSIBILITIES- Administration and support for Azure and on-premises hybrid infrastructure environment.- Managing and maintain the Hyper-V virtual machine infrastructure.- Office 365 administration and support.- Microsoft Teams Telephony with Ribbon Session Border Controller.- Administration of on-premises Exchange email system.- Third level customer support.- DPM and Azure backups.KEY ACHIEVEMENTS- Administering and maintaining highly reliable infrastructure systems.- Migration of staff to Office 365. Designing, testing, and implementing migration process.- Teams Telephone, design and implement coexistence with Cisco call manager.- Automating the deployment and configuration of on-premises and Azure virtual server.- Upgrading SCOM environment to 2016. Show less

Oct 2017 - Jan 2022

Infrastucture Systems Engineer

Victoria, Australia

RESPONSIBILITIESAdministration and support of infrastructure systems including Windows servers, Active directory, DNS, DHCP, WSUS, VMWare, CommVault backups, EMC SAN, Zscaler proxy and F5 BigIP.Administration and support of messaging and collaboration systems, including Office 365, Microsoft Exchange, Skype for Business and Lotus Notes.Managing company domain names and external DNS records.KEY ACHIEVEMENTSPart of the Global project team, responsible for migrating… Show more RESPONSIBILITIESAdministration and support of infrastructure systems including Windows servers, Active directory, DNS, DHCP, WSUS, VMWare, CommVault backups, EMC SAN, Zscaler proxy and F5 BigIP.Administration and support of messaging and collaboration systems, including Office 365, Microsoft Exchange, Skype for Business and Lotus Notes.Managing company domain names and external DNS records.KEY ACHIEVEMENTSPart of the Global project team, responsible for migrating Simplot’s Australia’s email to Office 365. My role was to provide technical support and problem solving for issues encountered during migration and migration testing. This ensured the migrations went smoothly with minimal impact to our customers.Developed, implemented and documented a disaster recovery strategy for our email system to ensure in the event of a disaster email would continue to be available. This was tested when we suffered an outage in our primary data centre. The result was a smooth and quick switch over to our alternate data centre with minimal impact to our customers.Transferred Simplot’s email data protection rules from internal Clearswift servers to Cloud solution. This resulted in there being less on premise servers to manage and a saving of $20,000 on annual licence fees. Show less

Sep 2014 - Aug 2017

Unified Collaboration & Messaging Administrator/Application Developer

Victoria, Australia

RESPONSIBILITIESAdministration and support of messaging and collaboration systems, including Microsoft Exchange, Microsoft Lync, SharePoint and Lotus Note.Administration and development of Lotus Notes/Domino workflow applications.Administration of Simplot's domains and external DNS.Administration and development of Lotus Domino based websites.KEY ACHIEVEMENTSDesigning and building a highly available Exchange infrastructure which resulted in a 99.9% up… Show more RESPONSIBILITIESAdministration and support of messaging and collaboration systems, including Microsoft Exchange, Microsoft Lync, SharePoint and Lotus Note.Administration and development of Lotus Notes/Domino workflow applications.Administration of Simplot's domains and external DNS.Administration and development of Lotus Domino based websites.KEY ACHIEVEMENTSDesigning and building a highly available Exchange infrastructure which resulted in a 99.9% up time.Part of a team that developed a Product Information Management system. My role was the development of the forms and workflow logic. With a result that greatly improved the accuracy and availability of product data.Migration of Top Cut email in to Simplot’s email system which required a long period of coexistence due to legacy systems in the Top Cut domain. I performed every aspect of this migration which included scripting the mail migrations and configuring mail routing to ensure correct mail flow over an extended period. This resulted in a successful migration with no loss of data or functionality. Show less

Feb 2011 - Sep 2014

Lotus Notes Administrator And Application Developer

Victoria, Australia

RESPONSIBILITIESDesign and implementation of Lotus Notes system across Asia Pacific.Administration of Lotus Notes/Domino servers and workflow applications.Design, development and testing of Lotus Notes workflow applications.Administration of Simplot’s websites.KEY ACHIEVEMENSMigration of email from Lotus Notes to Microsoft Exchange. Involved setting up directory and free/busy synchronisation and mail routing between the two email systems. Sourcing a… Show more RESPONSIBILITIESDesign and implementation of Lotus Notes system across Asia Pacific.Administration of Lotus Notes/Domino servers and workflow applications.Design, development and testing of Lotus Notes workflow applications.Administration of Simplot’s websites.KEY ACHIEVEMENSMigration of email from Lotus Notes to Microsoft Exchange. Involved setting up directory and free/busy synchronisation and mail routing between the two email systems. Sourcing a solution to convert Notes document links to hyperlinks. Installing and configuring Quest migration tool to convert the mail messages. Due to the distributed nature of Lotus Notes and relatively slow WAN links, I had to come up with a solution so that the customers were not impacted by the amount of email data across the WAN links during migration. The result was the customers were able to use email without impact during the migrations, all mail was successfully migrated from Lotus Notes to Exchange and the WAN links were not overloaded during the migration.Development a Lotus Notes document management system. Application included multiple document types, approval workflows, access control, document versioning and logging. This resulted in Simplot for the first time having the ability to properly manage documents.Developed a Corporate leave application that could be accessed through the Lotus Notes client or a web browser. This replaced the paper based system which resulted in improved efficiencies and reporting.Other Lotus Note applications that I developed include.Customer Contact databaseNew Product Introduction SystemProduct Master ­Product Deletion­Raw Material Specification database­Sales & Operations Planning­Corporate Notice board­Corporate Travel­Marketing Information­Surveys Roll out of Lotus Notes severs across the organisation, including remote sites. Due to slow WAN links at the time, performance was greatly improved replicating the data locally to the sites. Show less

Jul 1997 - Feb 2011

Network Administrator

Senteq Information Systems

Victoria, Australia

RESPONSIBILITIESAdministration on internal Novell Network.Managing the backup system.Administration of Lotus Notes servers.Providing onsite support to customers

May 1995 - Jul 1997

Computer Technician

Techrentals

Victoria, Australia

RESPONSIBILITIESPreparing computers and computer equipment for rental. Installing software and configuring to customer specificationsRepairing computers and computer equipmentProviding support to customers

Feb 1993 - May 1995

Aircraft Electrical Technician

Airrepair

Victoria, Australia

Apr 1990 - Aug 1992

Aircraft Technician

Marshals Of Cambridge

Cambridge, United Kingdom

Jun 1989 - Jan 1990
Team & coworkers

Colleagues at The Salvation Army

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FAQ

Frequently asked questions about Richard E.

Quick answers generated from the profile data available on this page.

What company does Richard E. work for?

Richard E. works for The Salvation Army.

What is Richard E.'s role at The Salvation Army?

Richard E. is listed as Infrastructure and Cloud Engineer at The Salvation Army.

Where is Richard E. based?

Richard E. is based in Greater Melbourne Area, Australia while working with The Salvation Army.

What companies has Richard E. worked for?

Richard E. has worked for The Salvation Army, Wesley College, Simplot Australia Pty Ltd, Senteq Information Systems, and Techrentals.

Who are Richard E.'s colleagues at The Salvation Army?

Richard E.'s colleagues at The Salvation Army include Sandra Larkin, Stanley Walton, Awhina Mataki, Larry Booth, and Abe Tamayo.

How can I contact Richard E.?

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