Richard Erder | Cqe | Cssgb Email & Phone Number

Dallas/Fort Worth Area

Independent Contractor

Dallas/Fort Worth Area

Plano, Tx

Develop, manage, and implement iQor's TL 9000 Certified Quality Management system.Perform duties of Site Quality Manager for Plano, TX, Council Bluffs, IA and Irvine, CA locationsPlant LEAN Process ManagerOversee Internal Audit program. Review and give final approval of TL 9000 and customer defined reporting.Provide quality processes and tools to support Quality Improvement, corrective actions, preventative actions Manage development and provision of Quality Training.Manage the Quality System Manual change processManage external 3rd Party registration process.Direct and coordinate internal process changes required to maintain ISO/TL certification.Manage the document change process and assist in document creation and release.Support international sites TL 9000 Certification

Dallas/Fort Worth Area

Contract assignment to develop advanced quality and performance metrics for a major telecommunications services provider.

Richardson, Tx

•Quality Manager of team of six quality engineers and four receiving inspectors.•Ensured suppliers meet purchase requirements and quality expectations.•Tracked process quality indicators and identified opportunities for improvement.•Analyzed field failures for root causes and led corrective actions to improve quality in manufacturing processes or with suppliers.•Led Quality Kaizen Events in Manufacturing•Prepared and presented quarterly Quality and Reliability briefings to Senior Executive Team.•Assured quality and manufacturing procedures comply with TL9000 Quality Systems requirements.•Prepared and managed Quality Engineering department operational and capital budgets.

Richardson, Tx

•Quality Manager of team of four quality engineers and two program managers.•Qualified contractors for field services and evaluated their quality performance. •Created and tracked Services Performance Dashboard.•Created Services Kaizen Program.•Designed and implemented telephone-based Customer Satisfaction Survey.•Assure Services procedures comply with TL9000 Quality System requirements.

Richardson, Tx

•Improved quality of supplier materials and manufacturing processes.•Developed web based Quality Audit Database System to collect field quality audit results, improving auditor efficiency and enhancing availability of data analysis.•Internal TL9000 Lead Auditor. Key member of ISO 9000 to TL9000 transition team. •Led quality improvement team that reduced incoming inspection cycle time from 3 days to less than 1 day.•Led quality improvement team that increased ship to stock rate from less than 60% to greater than 80%.

Dallas/Fort Worth Area

•Assured the quality of material produced by defense contractors in the DFW area.•Supervised 30 resident quality specialists in local defense contractor facilities.•Key team member for national DoD initiative to convert from MIL-Q-9858 to ISO 9000 quality system. •Conducted in-depth Quality Cost reviews at 15 defense contractors. Presented detailed findings and recommendations for savings on scrap, rework and repair to CEO's of contractors.•Facilitated contractors in improving process quality using Statistical Process Control (SPC), Process Mapping, and Design of Experiments (DOE).

Irving, Tx

•Tested and documented quality and electrical performance characteristics of Thyristor, Triac, and SCR devices.

Dallas, Tx

•Improved processes in wafer fab, assembly and testing of power semiconductor devices to increase yields and meet customer quality requirements.

Bachelor'S Of Science (Bs), Physics

Activities and Societies: Society of Physics Students, Phi Eta Sigma, Miner Band, KMNR Student Radio, Electrical Engineering Graduate.

Certificate, Lean Manufacturing

Education record

Education record

St. Louis, Missouri