AeroLeads people directory · profile

Richard Saunders Email & Phone Number

Customer Experience Strategy Analyst at Forrester Research at Forrester
Location: Parker, Colorado, United States 5 work roles 3 schools
1 work email found @forrester.com 5 phones found area 303, 253, and 333 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 5 phones

Work email r****@forrester.com
Direct phone (303) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Customer Experience Strategy Analyst at Forrester Research
Location
Parker, Colorado, United States

Who is Richard Saunders? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Richard Saunders is listed as Customer Experience Strategy Analyst at Forrester Research at Forrester, based in Parker, Colorado, United States. AeroLeads shows a work email signal at forrester.com, phone signal with area code 303, 253, 333, and a matched LinkedIn profile for Richard Saunders.

Richard Saunders previously worked as Senior Analyst at Forrester and Senior Manager Customer Experience at Lumen Technologies. Richard Saunders holds Master Of Science (Ms), Strategic Management from University Of Colorado Denver.

Company email context

Email format at Forrester

This section adds company-level context without repeating Richard Saunders's masked contact details.

{first_initial}{last}@forrester.com
86% confidence

AeroLeads found 1 current-domain work email signal for Richard Saunders. Compare company email patterns before reaching out.

Profile bio

About Richard Saunders

Customer Experience strategy analyst helping CX leaders transform their capability and effectiveness. Focused on helping build and mature customer feedback and CX measurement programs, including connecting customer experience to business value and demonstrating the ROI of improving CX.

Listed skills include Nutrition, Fitness, Wellness, Sports Nutrition, and 30 others.

Current workplace

Richard Saunders's current company

Company context helps verify the profile and gives searchers a useful next step.

Forrester
Forrester
Customer Experience Strategy Analyst at Forrester Research
AeroLeads page
5 roles

Richard Saunders work experience

A career timeline built from the work history available for this profile.

Senior Analyst

Current

Cambridge, MA, US

Producing research and providing advice for CX leaders focused on improving their CX measurement strategy and execution. Focus on advanced techniques for connecting customer feedback to operational and financial outcomes to predict customer behavior.

Sep 2022 - Present

Senior Manager Customer Experience

Monroe, Louisiana, US

  • Lead team combining customer feedback, operational insights & analytics identifying opportunities and implementing solutions to improve customer experience
  • Manage experience strategy for new spinoff brand yielding +28% customer satisfaction (NPS) scores -12% customer churn
  • Lead cross functional teams mapping journey, & managing process & system experience projects
  • Implemented quantitative root cause analysis proving direct revenue impacts of customer experience
Dec 2019 - Sep 2022

Manager Customer Experience Insights And Analytics

Monroe, Louisiana, US

  • Lead data science and analytics team transforming voice of customer feedback into actionable insights and financial modeling for global customer experience practice
  • Created company first multivariate predictive models tying customer feedback to operational metrics and financial impacts
  • Implemented text analytics platform generating insights from >1M discrete customer feedback surveys annually
Jul 2019 - Dec 2019

Senior Lead Customer Experience Manager

Monroe, Louisiana, US

  • Lead insights, definition, & implementation of successful enterprise customer experience improvement programs
  • Implemented industry first B2B subscription program improved +10% sales, - 16% fallout, -28%, cost, +6% retention, +32% customer satisfaction
  • Designed and implemented CRM engagement platform generating customer defined improvement opportunities
  • Outstanding Service Provider award 2018 top 5% employee performance rankings
Jun 2015 - Jun 2019

Senior Business Analyst Customer Experience

Aleutian Consulting

Customer experience insights, analytics, and relationship management strategy consulting

Sep 2014 - Jun 2015
3 education records

Richard Saunders education

Master Of Science (Ms), Strategic Management

University Of Colorado Denver

Master Of Business Administration (Mba), Innnovation And Entrepreneurship

University Of Colorado Denver

Bs, Biology/Biological Sciences

University Of Nebraska-Lincoln
FAQ

Frequently asked questions about Richard Saunders

Quick answers generated from the profile data available on this page.

What company does Richard Saunders work for?

Richard Saunders works for Forrester.

What is Richard Saunders's role at Forrester?

Richard Saunders is listed as Customer Experience Strategy Analyst at Forrester Research at Forrester.

What is Richard Saunders's email address?

AeroLeads has found 1 work email signal at @forrester.com for Richard Saunders at Forrester.

What is Richard Saunders's phone number?

AeroLeads has found 5 phone signal(s) with area code 303, 253, 333 for Richard Saunders at Forrester.

Where is Richard Saunders based?

Richard Saunders is based in Parker, Colorado, United States while working with Forrester.

What companies has Richard Saunders worked for?

Richard Saunders has worked for Forrester, Lumen Technologies, and Aleutian Consulting.

How can I contact Richard Saunders?

You can use AeroLeads to view verified contact signals for Richard Saunders at Forrester, including work email, phone, and LinkedIn data when available.

What schools did Richard Saunders attend?

Richard Saunders holds Master Of Science (Ms), Strategic Management from University Of Colorado Denver.

What skills is Richard Saunders known for?

Richard Saunders is listed with skills including Nutrition, Fitness, Wellness, Sports Nutrition, Supplements, Nutritional Counseling, Weight Training, and Personal Training.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.