Richard Fancourt Email & Phone Number

Unit6, Fengates, Haltwhistle Road, South Woodham Ferrers, Chelmsford, Essex

GESS renewables is a privately owned expert business and trusted supplier/installer of renewable energy products.We have been fitting solar PV systems since 2011 for both domestic and commercial customers. Our customers include the Environment Agency, EDF and local councils, we have fitted solar panels to all kinds of structures from small slate cottage rooftops to the Thames Barrier visitor center. We have worked on listed buildings and have built ground mount systems in both gardens and fields across the UK. We are pioneers in the Micro inverters and have installed the largest single Micro inverter scheme in the UK to date. At GESS we are committed to building the best systems possible for our customers and our system portfolio is running at 16% above the SAP the governments method for measuring solar energy.All of our staff are fully trained, certificated and all are very approachable. Products: Solar PV Commercial and Domestic,Bio Mass boilers, Ground & Air source heat pumps, Solar hot water heating and Air 2 Air heating/cooling systems.

London

30 year old Spanish owned company specialising in cash transfers point to point and point to bank to South America and 35 other destinations. I was brought in to completely transform this loss making business. Quickly brought in new revenue streams of wholesale FX selling and FX buying as well as cheque cashing in all locations and agreeing a great free advertising campaign with Whitleys of Baywater which helped see an uplift of 30% in MT.

Clapham

PCS is a technology company operating successfully for over 6 years in UK & Europe delivering prepaid card solutions on both the MasterCard and Visa platformsPCS own and operate one of the UK’s most well-known and widely-used consumer prepaid cards, the bread card which was launched in 2006. In 2011 we launched BreadFX which is our travel money solution together with the twin pack MasterCard, Lebara money.PCS also provide consultancy and technical services for the operation of numerous prepaid programs across the UK and Europe. PCS offers a flexible service, from full program implementation and management, to outsourced provision of individual processes or technologies. The role of the commercial director at PCS is to develop extensive and ambitious sales and marketing strategies to help drive the business forward on both wholesale and own brand products, across all market segments and international territories. Together with identifying commercial synergies across the business.

London, United Kingdom

Small World FS is Europe's No3 Money Transfer company. Headquartered in the UK the business has operations in 8 countries across Europe. Operations include call centre, marketing teams, transaction processing, IT, accounting, compliance and HR. Managing acquisitions and mergers as well as widening corridor focus together with internal restructuring with the goal of becoming a truly global player. Brands managed include LCC, Global Link, Express-Funds, Bayba, Uno, Pronto Envios and Universal.

Completely revamped the sales side of this business. Brought in new working practices such as central diary control and territory planning and grew the sales pipeline by 200%. Brought in new national accounts such as Mallards, Rex Johnson, McColls & Paypoint. Ramped up the sales team to 12 field force and 8 internal personnel. Started telesales campaigns, CRM campaigns and sales training for all staff and introduced a new commission's structure for all staff to share in success. Simplified the agent field training to maximize sales times. Launched new website(s) which saw a 400% uplift in enquiries. Changed brand to be more clear and concise and simplified customer experience and simpler pricing introduced. Overview of above roles & key responsibilities include:Managing Sales teams at CELNew product scope and launchInternational payments and Sales Brand buildingpricing and core offeringB2b planning City (Aim) WorkCustomer experience Sales targetingPartnership offeringsAcquisitions Key relationship building

Crewcard grew into Hertford International now my role was firmly to grow the business in further complementary directions by introducing new products and company acquisitions. Product portfolio was expanded into telcomunications products launched CrewCall, talk2world & SimSkin. New prepaid cards brought to market including eclipsecard and ShoreCard. Oversaw acquisition of CEL ltd the biggest independent cheque cashing company and largest independent MoneyGram Agent.

Founder employee, brought in by investors to launch their first B2C card. Quickly set up a new company and to get extra funding applied to AIM for flotation. Led this side of business and in tandem oversaw the operation and sales of a new pre-paid card aimed at the remittance market. Responsible for all aspects of the business, including floating the company AIM on 24th Dec 2007

Worked as a consultant for the above named companies with the main focus being consumer international transfers and payments, business development & new business sales.

UK & IrelandWith the senior Regional Director, set the business development and marketing strategy for the UK and Ireland. Responsible for the maximization of market penetration and profitable transaction volumes. Provided management for the sales, marketing and operations teams including dealing with all local regulatory and compliance issues. UK & Ireland transactions grew by over 4000% during my 5 years and employee count went from 16 to 132.Set and managed regional budgets with full P&L responsibility.Managed key accounts to maximise sales potential. Built strong relationships with business and potential partners. Participated in events to raise product/brand awarenessTargeted and secured new distribution.Recruited, managed and motivated the team to achieve regional objectives. Led the marketing team in developing and delivering strategies across all platforms.Worked closely with the Senior RD and VP Finance on budgets, forecasting and the 5-year plan.Responsible for sign-off on UK & Ireland operational issues and provided input into operational practices.Ensured legal compliance with all regulations and government bodies. Managed the implications of any legislative changes.Implemented and managed the task force (street level marketing team).

UK/IrelandEstablished a logistics company in 1998 with my business partner. My main responsibility was all sales and marketing activity as well as:Involvement in all start up aspects: sourcing premises, staff, equipment and communications.Marketing the company to new industries and market segments.Acquiring new business and maintaining and developing relationships with existing client base.Researching new and current industries.Implementing new business-to-business services & operational strategies.Budgeting, staff recruitment and training.

A newly created position which reported directly to the Board. Responsible for corporate business sales on all standard and specialist services in the UK. Managed trade exhibitions on behalf of designated clients and fostered relationships with our existing client base and business partners. I left to start up my own company.

Became the youngest Commercial Manager in the Company when I was head hunted for this role. Responsible for new business strategies and the implementation of new services for the Pan-European region. Whilst there, I restructured the Sales Department to provide a stronger focus and improve customer relations.

Employed to work on their busiest service, importing and exporting goods to The Netherlands. Secondment to Nedlloyd Jersey as Operations Manager, where I was responsible for Operations, Sales and Marketing. At the end of 1991, I was relocated back to London to head up the Barcelona Olympic Games contract. Once the contract was complete, I moved into the Sales Division.

Won a place on the Company's Apprentice Scheme where I learned all aspects of international trade and movements via air, road and sea.