Richard Flounders Email & Phone Number

Fort Washington, Pa

Ft. Washington, Pa

Worked 1-on-1 training new Account Executives and Sales Directors;Created and delivered trainings for various products and procedures;Worked with operations to create specific trainings for all new products, including but not limited to Jumbo and Government;Worked with Operations to identify common problems with the loan process to develop trainings to fix the issues;Was First Point of Contact for all new clients to teach them everything about ditech, from credit culture and risk appetite to how to navigate the website and submit their files.

Head of compliance for the wholesale division;Managed opening and processing for all wholesale loans;Liaison between loan originators and underwriters to meet all conditions set forth to close and purchase loans;Inside sales support for 5 outside account representatives;Handled secondary marketing for all wholesale loans.

Joined Cardinal to expand my technical capabilities;Brought in to implement new processing system - Avista Solutions;After completing the training program, responsible for the successful implementation of the system;Developed the policies and procedures that govern the use of the system within Cardinal;Developed and Implemented the internal training program for Brokers and Staff on the new system; Provide technical support for all brokers and employees on new system, including opening, processing, underwriting and secondary marketing.

Provided Inside Sales support for 15 Account Representatives with over 200 brokers;Responsible for pricing and entry of all new loan applications, averaged over 250 loan closings per month;Responsible for approving all loans through Desktop Originator prior to underwriting.Reviewed, secured funding for, and finalize loans - all in accordance with investor and federal guidelines.

Finance Major

Education record