Chief Technology Officer
9/11 United Services Group
Created by then Attorney General Eliot Spitzer, 9/11 USG oversaw a consortium of NYC human services organizations working on the front lines of the 9/11 recovery efforts. Richard was hired as CTO and reporting to Vice Chairman and Goldman Sachs CEO Robert J. Hurst to lead a complex, multidisciplinary consortium to define, design, and construct a suite of technology tools to enable thousands of caseworkers across dozens of human services organizations to better assist 9/11 victims. Richard oversaw ~20 technology staff with responsibility for managing projects, systems, operating procedures, and privacy/compliance mandates. His work included negotiating vendor contracts with IBM, McKinsey, and Accenture (fully paid, discounted, and pro bono), consulting with various agencies to expedite information sharing between agencies and government, and extensive collaborations with member charities and leaders from government and business including FEMA Head Michael Brown, Mayor Giuliani, Senators Schumer and Clinton, Red Cross CEO Bob Bender, and the Board of Directors.