Richard Middleton Email & Phone Number

Brighton, London & Southeast

I work with organisations who are looking to invest in their people to improve engagement or develop capacity & capability. My support can vary from a day or even a few hours of support through to a longer term retained service.What I offer:◾ 1:1 Coaching - I'm an ILM Level 5 qualified coach offering face to face or online sessions with individuals who are either looking for short term or on-going support and development. I offer a solutions focused approach bringing relevant theory to the session to support learning as required.◾ Core skills training - I have almost 25 years experience delivering training to a wide range of leaders in topics such as coaching, leadership, personal effectiveness and other key skills. I work with clients to develop training that is bespoke to their staff and fits around their operational set up - including shorter sessions and blended learning options to utilise in house learning materials.◾ Leadership Programmes - I am experienced in developing programmes tailored to the needs of the organisations as well as participants and have done this with clients such as Thinking Schools Academy Trust, Battersea Dogs & Cats, Kinship and Cruse Bereavement Support as well as former employers such as John Lewis Plc, the Arcadia Group and Cancer Research UK. I am a qualified Myer Briggs Step 1 Practitioner and have strong experience of interventions such as Action Learning.◾ Volunteering consultancy - I work with organisations who involve volunteers in their work and require a different approach to recruiting, engaging and developing them. Clients I've supported with volunteer management training or review of their volunteer management strategy include the Metropolitan Police, Independent Age, DKMS, Helen & Douglas House, MS Trust and Citizen's Advice Wandsworth.

My work with Represent centres around delivery of leadership training both in person and virtually either as part of a wider programme, follow up or a one off intervention. I've led or supported leadership programmes with Gs Fresh, American Tower Corporation, Neal's Yard Remedies & Germains Seed Technology.

United Kingdom

We work with leaders at all levels, helping them get the best from others & to be remembered for the right reasons!Working with Alison Craig Coaching we offer these services:* Developing managers at all levels to become more confident, capable, effective and resilient* 1 to 1 leadership and career coaching to maximise performance* Team coaching, including senior leadership teams, to increase collaboration, productivity and employee engagement* Personality profile & 360 feedback tools to improve communication & teamwork* Creating a coaching culture in your organisation, empowering your workforce and releasing your managers to be more strategic* Employee engagement and culture change programmes, including Purpose, Vision & Values sessions* Change Management training* L&D consultancy to support you in designing and implementing your people development plansGo to www.alisoncraigcoaching.co.uk for more info and recommendations

I am part of a collective of independent coaches working collaboratively to support change, development and growth in the charity sector. Collectively we have over 60 years experience of working with and in charities. We understand the unique challenges of the sector and we are deeply committed to developing leaders that can rise to these challenges and excel. More information about the coaches I work alongside can be found here - https://charitycoachescollective.com/

I work with WorkL for Business clients offering consultancy, coaching and bespoke training to support them in engaging their employees and ultimately making their workplace a happier one to be in. Typical consultancy support includes advice in preparing to send a 'Happiness Survey' to the organisation followed by analysis of results and delivery of interventions such as workshops or coaching in response to these. Recent clients include the Genius Foods & the Fairtrade Foundation.

MHaW designs, develops and delivers bespoke mental health programmes and workshops to help to equip organisations with the knowledge and skills to remove the stigma around mental health in the workplace. They aim to normalise conversations which help organisations and their people to thrive.

London, United Kingdom

Responsibilities included:- Defining the strategy and direction for VS Learning & Development team for c 1100 staff & 3000 volunteers and worked with a team of 14 field based L&D staff to deliver an agreed plan.- Defining and delivering the strategy for VS Volunteering team across key areas including recruitment, induction, recognition and communication. - Establishing a dedicated Co-Production function working with MOPAC London to deepen service user involvement in our work and delivering an agreed strategy.-Supporting delivery of VS Equality, Diversity & Inclusion strategy.

London, United Kingdom

Achievements include:• Working closely with Board and Senior Management Team to drive an ambitious volunteering strategy during a period of organisational change• Securing additional headcount in the Volunteering function to establish a suite of materials to empower local teams to work more effectively with their volunteers.• Leading development of a number of new voluntary roles & programmes aligned to delivery of VS core services, expansion of fundraising activity & involvement of highly skilled professionals.• Delivering a full review of all policies and procedures to ensure an easier volunteer management process & full compliance to key legislation.• Creation of a Volunteering Hub offering key advice & information in a user friendly format for staff who manage volunteers. Traffic to this internal site increased by over 200% due to regular, targeted internal promotion.• Improving communication channels with volunteers to increase engagement with VS and involvement in decisions that affect them. Established a popular monthly update (open rate c50%), a Volunteer Panel and regular short surveys.• Through creation of exception reporting, targeted activity and process simplification. delivering improvements in volunteer data quality to support funding proposals and delivery of internal volunteering strategy.• Actively participating in Safeguarding & Equality, Diversity & Inclusion steering groups.

London, United Kingdom

•Developed & drove an ambitious vision for volunteering across Cancer Research UK though providing inspiring leadership, driving high performance and innovation with a team of 11 staff and 4 volunteers.•Embedded volunteer management standards across CRUK achieving volunteer satisfaction scores of 95%.•Ensured that CR-UK had appropriate volunteering resource to meet its current and future ambitions including developing plans to grow volunteer numbers by 46% across the charity.•Increased involvement of skilled volunteers by 63% including establishing a ‘Professional Placement’ scheme aimed at skilled professionals returning to work after parental leave or changing careers.•Drove internship scheme to secure Best Charitable Sector Placement at the National Council for Work Experience Awards 2013 and ensured consistent first or second place charity ranking in National Undergraduate Employability Awards since 2012.•Developed strong relationships in the wider charity sector including setting up a successful networking forum and driving best practice for voluntary internships.

London, United Kingdom

•Deputised for Head of Volunteering role whilst existing Head took on additional responsibility.•Developed a five year strategic plan for Volunteering•Led a team of 9 to deliver planned activity across CR-UK incl. resourcing, engagement & standards•Established metrics to measure the impact of the Volunteering team at CR-UK for the first time.•Reviewed internal stakeholder management to increase measurability, integration and allow for expansion to other teams at CR-UK•Worked closely with all HR functions to establish a more consistent approach to people at CR-UK•Outside of role – supporting CR-UK L&D team with design & delivery of workshops & mentoring

London, United Kingdom

•Developed & delivered resourcing strategy for recruiting volunteers across Events, Local Fundraising, Retail and Head Officer to recruit c15’000 volunteers p.a. including 180 interns & approx 50 highly skilled volunteers.•Increased volunteer involvement across the charity.•Worked across approx 45 teams internally developing relationships and increasing volunteer involvement•Developed an online marketing strategy including maximising Search Engine Optimisation.

London, United Kingdom

•Developed and delivered an effective stock acquisition strategy for chain of 565 shops with £250k budget•Scoped out, delivered & evaluated high profile stock acquisition projects •Responsible for acquisition of up to £10m of donated stock through Cancer Research UK national events, corporate partners and developed new initiatives•Managed relationships with key corporate contacts at TK Maxx & Tesco to deliver over £3m of stock •Developed suite of product knowledge guides & raised trend awareness of donated product •Oversaw warehousing set up reducing operating costs by 5%•Managed 4 line reports within an overall team of 17 plus a number of longer term volunteers.

London, United Kingdom

•Managed learning & development offer for 200+ shops •Analysed trends and tailored learning & development activity to meet Regional needs•Trialled projects from proposal to evaluation stage including a chain wide commercial skills programme.•Ensured learning & development activity supported organisational strategy and aims•Worked closely with Regional & Area Mgmt teams to promote and develop learning culture•Line managed Regional Trainer & oversaw L&D Administrator

London, United Kingdom

United Kingdom

Southampton, United Kingdom

Southampton, United Kingdom

Pg Cert, Leadership & Management

Chartered Mcipd

M.Sc., Sociology & Social Policy

B.Sc (Hons), Sociology

Adult Mhfa Half Day