Richard Frankfather Email & Phone Number

Woodland Hills, Ca

Los Angeles, Ca

Regular market research of all similar properties advising ownership on recommended re-modeling and upgrades to maximize rental rates and attract desirable tenants.Designed and authored all marketing communications, web postings and organized public relations events for wider vacancy exposure to increase annual property revenue.Ongoing communication coordination with tenants, vendors, inspectors and ownership investigating and resolving concerns/maintenance requests, enforcing occupancy rules, and confirming completed repairs.Management of all property documents (electronic and hard copy) including rental applications, leases, rental condition checklists, inspection notices, community guidelines, etc.Performed prospective tenant reference checks as well as in-person interviews as needed to determine best suitable matches for existing property community. Detailed management of all incoming and outgoing tenants including negotiating leases, collecting and returning security deposits, entrance/exit walk-throughs to review current apartment condition, review of community guidelines and move-in/out procedures.Collected monthly rent, processed vendor invoices, and prepared monthly financial reports.

Woodland Hills, Ca

As a certified and licensed health & life agent in multiple states, assisted existing and new members as well as brokers in understanding the intricacies of The Affordable Care Act health care reform and how it would impact their health plan options both immediate and long term. Successfully achieved annual open-enrollment retention goal of 70-90% range over four consecutive years.Provided expert analysis in identifying and promoting value of both “grandfathered” and new reform plan options; recommended best solutions based on long term health coverage requirements.Responsible for supporting and working with members and brokers during rate increases with the goal of retention by focusing on how alternative plan options could address changing health and budget needs while also illustrating how cancellation of coverage can be a severe detriment to health, life, finances and assets. Ongoing addressing of member’s questions and concerns on a wide range of coverage issues including benefits, billing, claims, provider contracting, eligibility and new reform requirements. Daily use of multiple proprietary software and communication systems for documenting and retrieving crucial time sensitive personal health information for accurate tracking and upkeep of member’s records, material requests and grievance filings.Researched and analyzed membership data providing recommended guidance to brokers and various management teams across multiple departments to improve operational service.

Greater Los Angeles Area

Supported and serviced existing client accounts by drafting and tracking invoices, reporting enrollment results, providing tax break analysis, coordinating with human resources, scheduling regular service visits, and handling policy holder claims as required. Negotiated and coordinated business-specific enrollment strategies designed to maximize employee exposure and participation while minimizing workflow disruption. Educated and enrolled employees in select policy portfolios via group and 1-on-1 presentations focusing on value and need of products while working within individual budgets and personal medical histories to broaden coverage and alleviate financial concerns.

New York City And Los Angeles, Ca

Managed reprints, E-prints, and copy permission service accounts for more than 3 dozen pharmaceutical and medical technology clients, including Fortune 100 and 500 companies. Administration, consultation and testing of BRAVO--Infotrieve Reprints website created to promote sales while lowering overall global client costs between 10-20% for large volume aggregation of reprints material. Client-liaison: worked extensively with scores of international/domestic publishing houses and independent copyright holders to ensure detailed and specific client observance of all required copyright policies for both internal and external promotion and distribution.Co-management and editing of reprints training program/procedures, materials and guidelines for managers and specialists.Primary coordinator of resource sharing management for more than 24 employees at Pfizer New York Headquarters and seven other domestic and international Pfizer sites.Managed multiple virtual library accounts payable and receivable invoicing for Pfizer New York. Routinely handled account maintenance and tracking as required for Pfizer Information Center. Provided services for hundreds of Pfizer clients worldwide, including research, retrieval, storage and delivery of medical and legal documents. Responsible for ensuring copyright compliancy and quality control for all Infotrieve and Pfizer New York orders. Tracked and updated turn-around status of all daily document requests.

Master Of Fine Arts (M.F.A.), Professional Actor Training Program/Theater History

Multi-disciplined masters program created and organized by William Esper. Additional intensive program work at The Esper Studio in New.

Bachelor Of Arts (B.A.), English Language And Literature, Theater, Music, History And Philosophy