Richard Gardner

Richard Gardner Email and Phone Number

IT Naturally CEO - Helping SMEs to global enterprises run, secure and improve their IT infrastructure @ IT Naturally
Richard Gardner's Location
Loughton, England, United Kingdom, United Kingdom
Richard Gardner's Contact Details

Richard Gardner personal email

n/a
About Richard Gardner

Does IT come Naturally to you? Well, it does to our team of experts. We can protect and nurture your IT whilst you focus on running your business. Would you like to save money, transform, and secure your IT infrastructure and have a world-class service management? We offer it all at IT Naturally. Maybe you are one of the companies that according to Gartner has only moved 20% of its workload to the cloud and need help with the rest? As CEO, I lead a team of highly experienced experts who completed an IBM Cloud migration in just 30 days for one of our customers. You can read about that here https://itnaturally.com/articles/ibm-cloud-migration-in-30-days/ WHAT MAKES IT NATURALLY DIFFERENT? We believe it’s our human-centric focus, whether that’s your team or ours. We form strong relationships and work in partnership to deliver your projects. You’ll be supported by our UK based 24/7 service desk team, who are so dedicated we consistently get a customer satisfaction score of over 90 - the industry average is only 42. WHO WE WORK WITH IT Naturally works with UK, European and Global companies with 500+ employees. We really understand the needs of businesses with critical operations like airlines and banking services. We are currently working with UCL and other leading Russell Group establishments to transform their universities into the digital age. LET'S CONNECT AND TALK: It would be great to connect with you. Feel free to message me or have a look at our website and contact us from there: https://itnaturally.com/how-can-we-help/ SPECIALTIES Cloud Migration, Infrastructure operation and service management, Network, Desktop, DaaS, Platform, IT Security, Compliance, Audit, Service Desk, Collaboration, Transformation, Transition

Richard Gardner's Current Company Details
IT Naturally

It Naturally

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IT Naturally CEO - Helping SMEs to global enterprises run, secure and improve their IT infrastructure
Richard Gardner Work Experience Details
  • It Naturally
    Chief Executive Officer
    It Naturally Oct 2019 - Present
    Peterborough, England, Gb
    Leading a very talented team of infrastructure and service specialists making infrastructure better for companies around the world.
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  • Entrepreneurs'​ Organization
    Member Of Eo
    Entrepreneurs'​ Organization Mar 2022 - Aug 2023
    Alexandria, Va, Us
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  • Manton Consultants Limited
    Director
    Manton Consultants Limited Oct 2004 - Oct 2019
    Focusing on delivering operational efficiencies and cost savings to SMEs and large corporates by aligning the complexities of technology solution, service models and processes, commercials and business needs through transition and transformation programmes and portfolios.
  • Thomas Cook
    Interim Change Portfolio Manager
    Thomas Cook Oct 2017 - Sep 2019
    Gb
    Conceived, planned and delivered a large portfolio of technology transformation, service transition and process improvements and commercial initiatives in support of newly conceived strategies and technology road maps. Accountable for Network and Telephony Transformation and In-House Transition, End User Computing Transition and Transformation (W10/O365), Major Data Centre Migration to AWS, SAP migration to AWS and consolidation of application support and Managed Service Providers.
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  • Financial Conduct Authority
    Programme Manager - Service Desk & Euc, Wan, Lan Transition/Transformation
    Financial Conduct Authority Jan 2016 - Oct 2017
    Stratford, London, Gb
    Reduced IT operational costs and complexity by transitioning service desk and end user computing services from incumbent to new supplier. Led OJEU tendering through to supplier selection. Responsibility also held for Transition and consolidation of Application Support Contracts saving £multi-million/year. Accelerated transformation programme to drive improvement for business through IT service management improvements. Led EUC transformation activities with an aim to update technology and introduce modern ways of working and collaboration. Steered IPT Transformation, reducing telephony bills.
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  • Nuffield Health
    Programme Manager
    Nuffield Health Mar 2015 - Dec 2015
    Epsom, Surrey, Gb
    Defined IT-enabled business change programme to optimise workflow and improve quality of patient care and safety by transforming Electronic Patient Record management and deploying new Patient Administration System.
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  • Financial Conduct Authority
    Programme Manager - Huge Regulatory Programme
    Financial Conduct Authority May 2013 - Mar 2015
    Stratford, London, Gb
    Responsible for all aspects of programme leadership, spearheading business and IT-related change.Selected by Accountable Executive to lead delivery of INTACT/ FCA Connect, replacing legacy IT, and enable the FCA to take over the regulatory responsibilities of firms offering consumer credit from the OFT.Defined and set-up programme structure, engaging with senior-level stakeholders at board level. Engaged with a portfolio of multiple suppliers, including primary supplier for salesforce.com CRM development.Led large-scale business change both within the FCA and externally, programme budget £50m+.Successfully introduced Agile development methods to the FCA, ensuring time-critical delivery. Successfully coordinated 8 work streams including BAs, Developers, Integration, Migration (ETL to Cloud), QA/Test, Business Change & Service Transition across 8 releases to meet immovable delivery dates.Technical deployment included establishing £2m infrastructure to host Oracle SOA/OSB and integrating salesforce.com to 8 legacy systems, and management of the full Software Delivery Life Cycle (SDLC).
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  • Financial Conduct Authority
    Head Of Infrastructure & Environments Management
    Financial Conduct Authority Jun 2011 - May 2013
    Stratford, London, Gb
    Built and line-managed a strong team of 25 technical project managers, infrastructure architects and environment managers tasked to assure efficient infrastructure design, delivery and management of FSA projects including regulatory projects such as Solvency II and CRDIV.Responsible for project portfolio worth £25m/year for new infrastructure, refresh/maintenance, code deployment and environment managements.Member of Ways of Working Board contributing to new Target Operating Model and Project Delivery Framework.Responsible for re-setting and re-negotiating the contract with principle incumbent IS Supplier covering project delivery and service transition, resulting in improved working behaviours with greater collaborative working, and cost savings of £4m/year.Accountable for the infrastructure split of FSA to form FCA and PRA/Bank of England and the migration of technology and systems to achieve this.Accountable participant on multiple programme boards.Technologies deployed include Oracle Exadata and Exalytics, Windows 7 refresh, VMware Utility Computing Platform, Oracle Fusion Middleware, evaluation of Fujitsu Cloud Platform.
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  • Jelly Bean Travel Limited
    Owner/Director
    Jelly Bean Travel Limited 2011 - 2014
    Opened and ran an online/telephone-based, ABTA registered travel agent selling all major holiday types and flights including Virgin Holidays, Kuoni, Thompson, Thomas Cook, and many more.
  • Compass Group
    Head Of Infrastructure Programmes
    Compass Group Jan 2010 - Jun 2011
    Chertsey, Surrey, Gb
    Responsible for strategic programme leadership, delivering technology & infrastructure innovation.Worked with 6 business units, securing agreement for innovative solutions & new ways of working.Delivery of an upgrade of workplace & messaging technology for 50,000 seats on 1000+ locations.Reported to the CIO / CFO, advising on programme delivery and structured programmes of work. Portfolio responsibilities included IT network and ISP strengthening, and data centre co-location. Championed and evangelised the benefits of virtual desktop and cloud-based collaboration tools.
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  • Centrica
    Transformation Programme Manager
    Centrica Jun 2008 - Dec 2009
    Windsor, Berkshire, Gb
    Responsible for outsourcing & transformation of voice / data services to C&W for all Centrica brands.Focused on outsourcing for British Gas, Centrica Energy, Centrica Storage, Direct Energy & Group.Definition & execution of a programme plan, comprising 25 work streams for enterprise-wide delivery.Created a strategy and technology roadmap, outlining elements for transformation and transition.Established a full PMO operation, effectively resourcing projects and leading a team of 100+ staff.TUPE of 50+ staff from Centrica to C&W, including planning staff transfers, induction & migration.Championed a full technology refresh of the data network, migrating voice to a new VOIP solution.
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  • Virgin Media (Ntl:Telewest:Virgin Mobile)
    Programme Director
    Virgin Media (Ntl:Telewest:Virgin Mobile) Oct 2004 - Jun 2008
    Reading, Berkshire , Gb
    Responsible for all aspects of programme leadership, including governance, reporting and delivery.Appointed to replace an Accenture management team, delivering a unifying programme & initiative.Full accountability for the implementation strategy, scope, planning, team selection & engagement.Leadership of a team of 150+ internal and external staff, including resources from Accenture & IBM.Spearheaded a programme to refresh & integrate ntl / Telewest desktop services (30,000+ seats).Delivery of new technology to 120+ sites, including 1,500+ offshore seats as part of merger process.Drove implementation of brand new infrastructure, including AD, Exchange, WINS, DNS and Citrix.Application profiling and packaging of 1000+ applications, and a LAN refresh at 30+ Telewest sites.
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  • Colt Telecom
    Programme & Operations Manager
    Colt Telecom Jun 2001 - Oct 2004
    London, Gb
    Line manager to 20 staff in London and Frankfurt responsible for Order Handling System Operations and Programme to upgrade.Working with Oracle, took over a failing ERP programme and led the analysis, development, testing and deployment of a new order handling system and processes across 14 European countries based on the Oracle ERP and Financials Suite. This was a pioneering development for Oracle with its Telco module. Rewarded with share bonus in recognition of outstanding performance. Prior to above delivered re-engineered Service Assurance process and consolidated systems across 14 markets saving over £1m a year, and enabled the outsource/offshore of contact centres.
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  • Logica Plc
    Project Manager
    Logica Plc Jul 2000 - Jun 2001
    Montreal, Qc, Ca
    Working on client site, managed the deployment of dealer sales applications across the European dealer network for Ford and Mazda.Managed installation of broadband links between ISPs and dealers across Europe.Created project management methodology to improve project engagement between Logica and Ford.
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  • Ford Motor Company
    Project Manager & Business Process Expert
    Ford Motor Company Oct 1994 - Jul 2000
    Dearborn, Michigan, Us
    Business process expert selected as sole representative of Ford Europe in U.S. global prototype design and build process transformation programme. 2 years spent in Detroit.IS Project Manager, responsible for development of global systems to support build and tracking of prototypes. Managed software delivery team in Detroit.
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Richard Gardner Skills

It Strategy Outsourcing Project Delivery Itil Integration Management Prince2 Cloud Computing Change Management Business Process Stakeholder Management Program Management Business Process Improvement Governance Service Delivery Project Portfolio Management Strategy Business Analysis Business Transformation It Management Project Management It Service Management Networking Infrastructure System Deployment Data Center Leadership Pmo Vmware Vendor Management Erp Business Process Re Engineering Crm 3rd Party Relationships Delivery Performance Cloud Business Planning Development Of Strategy Budget Management Msp Practitioner It Project Lifecycle Third Party Vendor Management Supplier Management Business Case Modelling Tupe Transfers Onshore Offshore Outsourcing Bau Regulatory Compliance Benefits Realisation

Richard Gardner Education Details

  • Università Degli Studi Di Torino
    Università Degli Studi Di Torino
    Diploma In Industrial Production
  • University Of Brighton
    University Of Brighton
    European Business & Technology

Frequently Asked Questions about Richard Gardner

What company does Richard Gardner work for?

Richard Gardner works for It Naturally

What is Richard Gardner's role at the current company?

Richard Gardner's current role is IT Naturally CEO - Helping SMEs to global enterprises run, secure and improve their IT infrastructure.

What is Richard Gardner's email address?

Richard Gardner's email address is ri****@****ail.com

What schools did Richard Gardner attend?

Richard Gardner attended Università Degli Studi Di Torino, University Of Brighton.

What skills is Richard Gardner known for?

Richard Gardner has skills like It Strategy, Outsourcing, Project Delivery, Itil, Integration, Management, Prince2, Cloud Computing, Change Management, Business Process, Stakeholder Management, Program Management.

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