Director Of Customer Success
Current
Nov 2024 - Present
AeroLeads people directory · profile
Richard Garro Email & Phone Number
Customer Success Director | Customer Strategist
at
Wyebot
1 work email found
@vmware.com
2 phones found area 508 and 415
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Director | Customer Strategist
Location
Greater Boston, United States, United States
Who is Richard Garro? Overview
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Quick answer
Richard Garro is listed as Customer Success Director | Customer Strategist at Wyebot, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at vmware.com, phone signal with area code 508, 415, and a matched LinkedIn profile for Richard Garro.
Richard Garro previously worked as Director of Customer Success at Wyebot and Customer Success Director at Vmware Tanzu. Richard Garro holds Mba, Business from San José State University.
Company email context
Email format at Wyebot
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{first_initial}{last}@vmware.com
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Profile bio
About Richard Garro
I am person that cares about the success of our customer partnerships and teams by living and evangelizing my core professional values: always doing the right thing, only focusing on what works, and being empathetic, kind and a good listenerI am a Customer Success leader and entrepreneur with 15+ years of global experience developing and driving customer retention and customer expansion programs with top results. Throughout my journey, I’ve built a reputation for creating strategic customer success initiatives that foster long-term relationships, drive customer outcomes, and optimize the customer experience. My leadership approach is rooted in building trust, effective communication, strategic planning, and hands-on execution, which have consistently led to outstanding results and recognition by my customers and teams.Specialties Include:Customer Success Management & ConsultingStrategic Partnerships & Global Account ManagementBuilding and Scaling Customer Success TeamsTeam Mentoring & LeadershipSaaS, Enterprise Applications, & Value ConsultingBusiness Intelligence, Financial Software, & Reporting ToolsWeb and Mobile Payment SolutionsOperational Metrics, Analytics, & KPIsAs a trilingual professional with working experience in several countries including US, Canada, UK, Mexico and Argentina, I excel in multicultural environments and have a proven track record of navigating complex global markets. I am passionate about mentoring teams, fostering customer loyalty, and driving business transformation through innovative solutions.
Listed skills include Integration, E Commerce, Product Management, Saas, and 33 others.
Current workplace
Richard Garro's current company
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9 roles
Richard Garro work experience
A career timeline built from the work history available for this profile.
Customer Success Director
Jan 2020 - Oct 2024
Jul 2017 - Dec 2019
Principal Customer Success Manager
Managed a portfolio of highly strategic accounts in NA and EMEA. Led the onboarding of new customers and the planning & design of large SaaS data analytics and predictive modeling solutions. Led new initiative to expand service levels by developing new partnerships with key data providers to increase modeling accuracy and customer satisfaction. Partnered.
Nov 2015 - Jul 2017
Co-Founder And Managing Director
Sarl Mili
Founded and developed MILI to become one of the top and most progressive professional training services organizations in Montpellier with a customer base throughout Europe, North America and Asia. As a managing director, I wear many hats with a broad scope of responsibilities including business development, marketing, partnership and account management.
Jan 2011 - Nov 2015
Engagement Director - Global Channel Partner Payments
Led payment solution integrations programs for PayPal large Latin American merchants and key global channel partners integrations of web and mobile payment solutions. Managed key strategic accounts participating in contract negotiations, marketing program development and technical solution design sessions. Key player in developing and delivering.
May 2007 - Dec 2010
Professional Services Director - Saas Implementations
Charged with leading multiple project teams of functional and technical staff in the US and offshore offices implementing cash flow management, credit management and multi-dimensional analytical Software-as-a-Service (SaaS) solutions worldwide. Key partner of the sales team leading the development of statements of work (SOW), contract negotiations and the.
Nov 2004 - Nov 2006
Senior Product Manager / Practice Manager
Satori Group Inc
Key member of the strategic management team responsible for the development and marketing of new business intelligence solutions for the Professional Services, CPG/Retail, Construction and Manufacturing industries. Managed deliverables and contract negotiations of offshore third party team responsible for implementing the new user interface for new product.
May 2003 - Sep 2004
Principal Solutions Consultant
Solutions 6/ Aderant
Served as product solutions expert, industry practice leader and top implementation consultant for all financial reporting and analytical tools offered to the legal industry. Championed the strategic product development and marketing committee for the NetResult business intelligence products. Key strategic member of the sales team in the US West and.
Dec 1997 - May 2003
3 education records
Richard Garro education
Mba, Business
San José State University
Bs, International Relations
San Francisco State University
Bachelor'S Degree, International Business
San Francisco State University
FAQ
Frequently asked questions about Richard Garro
Quick answers generated from the profile data available on this page.
What company does Richard Garro work for?
Richard Garro works for Wyebot.
What is Richard Garro's role at Wyebot?
Richard Garro is listed as Customer Success Director | Customer Strategist at Wyebot.
What is Richard Garro's email address?
AeroLeads has found 1 work email signal at @vmware.com for Richard Garro at Wyebot.
What is Richard Garro's phone number?
AeroLeads has found 2 phone signal(s) with area code 508, 415 for Richard Garro at Wyebot.
Where is Richard Garro based?
Richard Garro is based in Greater Boston, United States, United States while working with Wyebot.
What companies has Richard Garro worked for?
Richard Garro has worked for Wyebot, Vmware Tanzu, Pivotal, Inc., Lattice Engines, and Sarl Mili.
How can I contact Richard Garro?
You can use AeroLeads to view verified contact signals for Richard Garro at Wyebot, including work email, phone, and LinkedIn data when available.
What schools did Richard Garro attend?
Richard Garro holds Mba, Business from San José State University.
What skills is Richard Garro known for?
Richard Garro is listed with skills including Integration, E Commerce, Product Management, Saas, Management, Strategic Partnerships, Professional Services, and Enterprise Software.
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