As the Manager of the Enterprise Project Management Office (EPMO) at City of Brampton, I lead a team of professionals who deliver enterprise-wide projects that support the city's strategic goals and operational excellence. With over 10 years of experience in project management, business analysis, and quality assurance, I have developed and implemented project standards, templates, and methodologies that align with industry best practices and ensure consistent and quality outcomes. I am passionate about using my analytical problem solving and organizational skills, as well as my certifications in project management, business analysis, change management, lean six sigma, and software testing, to transform companies into proactive, customer-centric organizations. I also value user experience and customer satisfaction, and I act as a champion for stakeholders during process and systems planning and design meetings, ensuring that their voice is heard throughout a project.My mission is to empower my team and partners to achieve their full potential and deliver innovative and effective solutions that meet the needs and expectations of stakeholders.