As Founder and CEO of Digital Applied, I specialize in delivering innovative, tech-driven digital marketing strategies. Our commitment is to provide results-driven solutions that seamlessly blend strategy, creativity, technology, and automation.Our array of services encompasses:- Marketing Strategy & Automation: We develop distinct strategies and implement automation for superior efficiency.- AI Digital Solutions: Our AI-Powered solutions enhance efficiency, drive digital transformation, optimize marketing campaigns, and boost engagement.- SEO, SEM & PPC Advertising: We amplify online visibility and ROI through focused search engine strategies and ad campaigns.- Social Advertising & Media Management: By harnessing platforms like Facebook & LinkedIn, we broaden reach and engagement.- Conversion Rate Optimization & Digital PR: We enhance digital interfaces and boost online presence, improving conversions and credibility.- Content Marketing & Ecommerce Solutions: We produce compelling content and facilitate seamless online shopping experiences.- Web Development, Cloud Applications & CRM: We construct sophisticated digital solutions, crafting interactive websites, and deploying advanced cloud applications and CRM systems that enhance productivity.- Business Intelligence & Analytics: We utilize data-driven insights to guide strategic decisions.At Digital Applied, we empower businesses to make informed investment decisions grounded in data insights. Our expertise spans digital marketing and e-commerce web development, leveraging contemporary platforms to deliver outstanding performance. Our mission is to help businesses thrive in the digital landscape as we consistently push boundaries in our service delivery.

CRM Development: • Complete customisation and implementation of CRM system.• Process improvement, identify and analyse issues.• Develop and enforce sales team processes to ensure timely and accurate data capture and management.• Create and manage workflows and marketing automation.• Define and collect metrics and key performance indicators that align with the goals of the business.• Implementing third party applications and integration.• Customize fields and page layouts for all modules. • Administration and support.Business Development: • Identify opportunities, develop and implement high-impact strategies for multi-channel digital marketing efforts to drive member acquisition, campaign performance, and strong ROI across social media, e-mail, search, CRM, display and other channels.• Measure and report on the effectiveness of marketing programs and campaigns, with the purpose of improving resource allocation, efficiency and revenue generation.• Manage the tactical implementation, execution, reporting, testing, and improvement of marketing campaigns.• Evaluate, select and manage outside vendors that contribute to lead generation and branding objectives.• Develop innovative approaches to the company’s overall marketing approach, maintain leading-edge capabilities and mentor peers in best practices and latest trends.Digital Marketing: • Manage the design of a WordPress website & edit content.• Measure & optimise digital marketing efforts using analytics.• Apply SEO best practices to improve website ranking.• SEO ranking improvement.• Social media management - Facebook, LinkedIn, Twitter, Google+.• Brand management and online reputation.• Developing digital marketing campaigns.• Evaluating customer research, market conditions and competitor data.• Develop a unique brand identity that will differentiate from competitors‘.• Measure marketing success using various metrics like KPI’s, ROI & Google Analytics.

• CRM solution development, customisation and implementation.• Utilising extensive and existing industry insight and intelligence to propose new solutions to existing and prospective clients.• Anticipating market trends so that the company keeps and enhances its competitive advantage.• Presenting business strategies and common goals clearly to work colleagues.• Developing customer awareness of the company’s services and products within the market place.• Actively marketing and promoting the business through a variety of platforms.• Setting targets and goals for sales and management teams.• Making sure that all sales opportunities are fully explored and captured.• Reviewing existing contracts and looking for growth opportunities. • Developing and maintaining a database of all contacts.• Working closely with the company’s operations and marketing teams.• Reviewing business plans against actual results and then trying to determine reasons for any deviations.• Constantly reviewing procedures and processes to look for ways to make them more efficient.• Giving continuous accurate and relevant feedback to company Directors and Senior Managers.

• Generating new business from customers.• Ensuring that staff are trained to meet customer service needs as well as sales objectives.• Building strong relationships with customers.• Co-ordinating promotional activity.• Analysing competitor activity.• Building excellent customer relationships both face to face and over the phone.• Soliciting feedback from subordinates and team members so as to identify any branch shortcomings.• Providing sound leadership to staff.• Maintaining accurate times sheets and personnel records.• Participating in and contributing to any branch manager’s meetings.• Involved in the recruitment of branch staff.• Making sure the branch is adequately staffed to achieve set goals.• Developing targets for the branch.• Implementing long term plans.• Conducting regular meetings with staff in both group settings and on an individual one to one basis.• Resolving and customer issues in a timely and professional manner.• Organising the proper security, maintenance, and cleanliness of the branch.• Reconciling any inventory discrepancies.• Undertaking staff appraisals.• Taking disciplinary and corrective action when staff underperformance or foul play is suspected.• Ensuring that the legislation and regulations concerning health and safety including fire regulations are complied with.

• Developing, implementing and maintaining a business plan for the branch.• Co-ordinating sales, purchasing, distribution, warehousing and staff costs.• Focusing on achieving customer acquisition, retention and cross sales.• Managing the daily activities of the branch.• Enforcing the companies policies, principles, and procedures.• Inspiring and motivating staff.• Identifying then addressing team training and development needs.• Coaching and developing staff to do more and better.• Adherence to regulatory requirements.• Providing excellent service to customers• Interpreting, analysing and producing sales & financial data.• Enhancing awareness of the company branch and brand.• Develop innovative marketing strategies.• Communicating clear business messages to staff.• Responsible for dealing with complex and diverse managerial problems.

• Coordinate and provide operational and logistical support for international relocation's. Meeting stringent dispatch requirements of container stack dates for vessels departing at coastal regions.• Recruitment, procurement, approvals, travel, and timely completion of high quality progress reports.• Ensure contract compliance in accordance with corporate requirements.• Maintain effective ongoing communications and consultation with clients, project teams and office members.• Provide administrative, logistic and management direction and guidance to staff carrying out technical requirements.• Ensuring compliance with vehicle repairs and maintenance, licences, and certificates of fitness.• Claims liaison, responsible for risk management and authorisation of creditors invoices

• Providing evidence and reports of KPIs to senior managers on a weekly basis.• Identifying business risks and opportunities through the analysis of information andresults.• Taking full responsibility for the day to day running of all operational areas.• Promoting a positive health and safety culture on site.• Setting and achieving operational goals.• Continuously measure and evaluate the departmental goals and all work processes.• Working alongside an Operations Assistant on site to deliver continuousefficiencies and cost savings.• Driving best practice standards and processes across the business.• Writing up reports, presentations and also minutes of meetings.

• Scheduling, routing, briefing, debriefing and planning of daily staff allocations.• Assist with receiving, organizing and other general warehouse operations.• Data entry for revenue schedules and develop reports.• Process all documentations according to company standards.• Ensure compliance with all operating procedures.• Build and maintain relationships with clients.• Complete onsite compliance checks with the health and safety requirements.

Selsdon Park Hotel & Golf Club. Restaurant Waiter, Functions & Special Events

General Assistant - New project developments.

Promotions & Field Marketing of various electronic equipment. Main promotions were done for Fujitsu Siemens.