Senior business manager with an extensive career in leadership roles in the financial services sector.Responsibilities include management functions in contact centres and operations, insights and trends analysis and governance reporting to board level. Additional leadership experience in project management, processes improvement, strategic recommendations, performance and risk and controls reporting. Strong relationship and communication skills with expertise in people leadership and development, risk management and analysis and reporting. Strengths in driving continuous improvement programs and delivery of critical business and customer outcomes.
Listed skills include Management, Leadership, Insurance, Financial Services, and 11 others.