Richard Gordon Certdc Mlibf
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Richard Gordon Certdc Mlibf Email & Phone Number

You have a problem, I may have the solution at Lendable
Location: London, England, United Kingdom 8 work roles 2 schools
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Current company
Lendable
Role
You have a problem, I may have the solution
Location
London, England, United Kingdom
Company size
72 employees

Who is Richard Gordon Certdc Mlibf? Overview

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Quick answer

Richard Gordon Certdc Mlibf is listed as You have a problem, I may have the solution at Lendable, a company with 72 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Richard Gordon Certdc Mlibf.

Richard Gordon Certdc Mlibf previously worked as Financial Assistant at Lendable and Collections Specialist at Tabeo. Richard Gordon Certdc Mlibf studied at Carshalton College.

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Email format at Lendable

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Lendable

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Profile bio

About Richard Gordon Certdc Mlibf

An enthusiastic and highly motivated individual. An accomplished professional with significant expertise in Quality Assurance and customer services in contact centre environment. 12 years’ experience within the financial industry. Established robust insight for reporting trends to improve performance and maintain a high standard within the quality of our team members. Adept at communicating at all levels of the business in a clear and concise manner. Proficient at working under pressure to complete tasks with a great attention to detail and accuracy within tight timescales.As a member of the London Institute of Banking and FinanceI am able to demonstrate the following:Fully understand how finance affects usGive feedback to help develop othersTrain on how to Negotiate dealsDeveloping staff to reach their full potentialHow to overcome objectionsTraining on how to Treat Customers FairlyBuild effective DatabasesHow to deal with expression of dissatisfaction

Listed skills include Coaching, Microsoft Excel, Communication, People Skills, and 21 others.

Current workplace

Richard Gordon Certdc Mlibf's current company

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Lendable
Lendable
You have a problem, I may have the solution
london, london, united kingdom
Website
lendable.co.uk
Employees
72
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Company profile
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8 roles

Richard Gordon Certdc Mlibf work experience

A career timeline built from the work history available for this profile.

Financial Assistant

Current
Lendable
Feb 2023 - Present

Collections Specialist

Tabeo
Nov 2021 - Aug 2022

Credit Collections Analyst

Tide

London, England, United Kingdom

  • Managing allocated case load maintaining complete, accurate and updated records of contacts, collection activities and account reconciliations
  • Monitors allocated credit portfolios daily
  • Identifies outstanding and overdue accounts
  • Takes actions in order to encourage early repayments
  • Contact members to discuss Overdue payments and respond to member queries
  • Reviews incoming payments and performs account reconciliations
Sep 2020 - Aug 2021

Quality Assurance Consultant

Ccscollect
Jul 2016 - Jun 2020

Quality Assurance Coach

Ccscollect

Thornton Heath, Surrey

As Quality Assurance Coach, Richard is responsible for coaching Operations staff, ensuring best practise, legislative compliance and achievements of targets through monitoring and performance measures of targets and productivity, as set internally.Richard’s coaching is based upon the requirements of clients, business needs and regulatory guidelines.

Apr 2013 - Jun 2020

Customer Agent

Ccscollect

Thornton Heath, Surrey

- Respond to incoming calls within 20 seconds. Leave appropriate messages on outbound calls commensurate with legislation. - Monitor and respond accordingly to telephone traffic, be available unless agreed with your line manager to take or make calls - Negotiate repayments of accounts owed to our clients ensuring you adhere to company policy, Data.

May 2010 - Apr 2013

Debt Recovery Officer

Credit Solutions Ltd

- Making outbound call to customers who owed money to our clients. - Receiving incoming calls from customers wishing to make repayments against debts they owe. - Work towards monthly targets including: cash targets, call targets and also call audit targets.- Liaise with Debt Management Agencies.- Negotiating repayments-- Offering full and final.

Apr 2008 - May 2010

Deputy Manager

T-Mobile Uk

As one of the top salesman in the store, I was promoted to the Senior Sales position. This was due to my excellent customer service and achievements in hitting targets.My roles and responsibilities included:- Selling products to achieve my set monthly target- Ensuring, and maintaining, good customer service.- Staff supervision- Solving customer issues and.

Mar 2004 - Nov 2007
Team & coworkers

Colleagues at Lendable

Other employees you can reach at lendable.co.uk. View company contacts for 72 employees →

BC Bavan Chandrasekaran Bavan Chandrasekaran Colleague at Lendable London, England, United Kingdom, United Kingdom View → JP Jess Parker Jess Parker Colleague at Lendable Maidstone, England, United Kingdom, United Kingdom View → ML Mariah L. Mariah L. Colleague at Lendable London Area, United Kingdom, United Kingdom View → AR Aneeka R. Aneeka R. Colleague at Lendable United Kingdom, United Kingdom View → JD Jason De Barros Jason De Barros Colleague at Lendable Gillingham, England, United Kingdom, United Kingdom View → TO Tobi Olatunde Tobi Olatunde Colleague at Lendable United Kingdom, United Kingdom View → AC Anne Coventry Anne Coventry Colleague at Lendable United Kingdom, United Kingdom View → AM Adam Mcallister Adam Mcallister Colleague at Lendable London, England, United Kingdom, United Kingdom View → SK Sandy K N. Sandy K N. Colleague at Lendable London, England, United Kingdom, United Kingdom View → CD Connor Delicata Connor Delicata Colleague at Lendable South Benfleet, England, United Kingdom, United Kingdom View →
2 education records

Richard Gordon Certdc Mlibf education

Education record

Carshalton College

• NVQ Level 1 Performing Engineering Operations • NVQ Level 2 Performing Engineering Operations-2360 part 1 and 2 • NVQ Level 3 Performing.

Education record

Haling Manor High School
FAQ

Frequently asked questions about Richard Gordon Certdc Mlibf

Quick answers generated from the profile data available on this page.

What company does Richard Gordon Certdc Mlibf work for?

Richard Gordon Certdc Mlibf works for Lendable.

What is Richard Gordon Certdc Mlibf's role at Lendable?

Richard Gordon Certdc Mlibf is listed as You have a problem, I may have the solution at Lendable.

Where is Richard Gordon Certdc Mlibf based?

Richard Gordon Certdc Mlibf is based in London, England, United Kingdom while working with Lendable.

What companies has Richard Gordon Certdc Mlibf worked for?

Richard Gordon Certdc Mlibf has worked for Lendable, Tabeo, Tide, Ccscollect, and Credit Solutions Ltd.

Who are Richard Gordon Certdc Mlibf's colleagues at Lendable?

Richard Gordon Certdc Mlibf's colleagues at Lendable include Bavan Chandrasekaran, Jess Parker, Mariah L., Aneeka R., and Jason De Barros.

How can I contact Richard Gordon Certdc Mlibf?

You can use AeroLeads to view verified contact signals for Richard Gordon Certdc Mlibf at Lendable, including work email, phone, and LinkedIn data when available.

What schools did Richard Gordon Certdc Mlibf attend?

Richard Gordon Certdc Mlibf studied at Carshalton College.

What skills is Richard Gordon Certdc Mlibf known for?

Richard Gordon Certdc Mlibf is listed with skills including Coaching, Microsoft Excel, Communication, People Skills, Client Rapport, Powerpoint, Dashboard, and Performance Dashboards.

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