Richard Gros Email & Phone Number

Palo Alto, Ca

Provide Human Capital expertise and advisory services for CEOs, boards of directors, and senior managers for Fortune 500 and private equity portfolio companies.

El Segundo, Ca

Drove organizational transformation and cultural change strategy to turn around and reposition a $5.5 B toy products company with 32,000 associates globally for sustained revenue growth and improved profitability.- Partnered with the Chairman/CEO to develop a common vision and mission that rapidly drove a winning culture focused on brand building, creativity, and innovation, while putting a premium on speed to market and personal accountability.- Re-aligned the Company's organizational structure to focus on five strategic imperatives: core brand development, licensed entertainment partnerships, commercial excellence, emerging markets, and cost savings.- Recruited or reassigned more than 50% of the senior leadership team, ensuring Mattel had the best talent in its most critical roles.- Upgraded talent within core brands - Barbie, Hot Wheels, and Fisher-Price in crucial disciplines (brand management, content marketing, digital, and e-commerce), which enabled the first positive global sales in years.- Built organizational capabilities in China and SE Asia with key hires and internal task forces, driving double-digit growth.- Right-sized the organization by 2,500 employees, resulting in $92M annual savings in compensation and benefit costs.

Greater Memphis Area

Responsible for developing Sedgwick's international market-entry strategy. Sedgwick is the industry leader in claims and productivity management solutions in North America, with $1.2B in revenues.- Conducted one-to-one interviews with select Fortune 500 Global customers to solicit input on international business needs and geographic priorities and to establish the foundation for the Company's international growth strategy.- Worked closely with the investment banking community and private equity owners to perform due diligence on potential global acquisition targets.

Chicago, Il

Provided HR leadership for business process outsourcing (BPO) and IT operations for 4,500 associates in the US and India.- Developed and led HR integration strategy for Xchanging and Cambridge Solutions. Drove 17% cost reduction in G&A through consolidation (52 offices to 7 Centers of Excellence) and headcount elimination (600+).- Established a new Global Production organization in India (Bangalore, Chennai, Puni, and Shimoga) to support the global outsourcing business and an HR shared services model for both IT and BPO businesses.- Represented Xchanging as its "Ambassador" in the US marketplace for senior level recruitment. Successfully recruited senior functional executives (i.e., Sales VPs, Key Account VPs, CFO) from well established & branded global companies; GenPact, IBM. CapGemini) to join a new and unknown UK-based company.- Performed key leadership role in management presentations and negotiations of asset sale of US-TPA to Sedgwick CMS.

Greenwich, Ct & Bangalore, India

Chief Human Resources Officer of a leading global strategic outsourcing company which operated in the Business Process Outsourcing & Information Technology services sectors across the US, Europe, Asia, and Australia.- Scaled organization from 1,200 to 4,600+ associates and recruited a Division President, Chief Operating Officer, Chief Delivery Officer, and VPs of Sales to support Company's growth from $20M to $300M over 5 years.- Transformed a start-up and "confederation" of independently acquired businesses into a united, publicly traded company with a common customer-centric culture, resulting in a 95% client retention rate.- Improved gross margins 5-7% annually, driving efficiencies with off-shoring, benefit, and policy revisions.- Significantly upgraded senior leadership team through recruitment of the Division President, Chief Operating Officer, Chief Delivery Officer, and VPs of Sales.- Conducted an in-depth study and developed specific action plans, reducing voluntary attrition in the Indian BPO from 57% to 28% annually.

Greenwich, Ct

Founded and led a successful boutique retained Executive Search and Human Capital Consulting Services firm for Fortune 500 clients and emerging growth companies including:- C-suite recruitment - M&A (pre- and post-merger acquisition due diligence, integration)- Process improvement- Competency development- CEO & Board Future Profiles- Change Management

New York

Chief Human Resources Officer for the world's largest integrated business to business communications company in the US, UK, and Australia with 25,000 associates and over $1B in revenue across the US, UK, and Australia.- Reorganized Company structure from 24 companies into two-standalone divisions, driving accountability and focus.- Recruited and upgraded key business leaders including Division President, CFO, CHRO-US, and General Managers.- Authored an Organizational Capabilities Analysis, which underpinned the board's decision for company's divestiture.- Led the development of a new vision, values, and performance-based culture within the Communications Business Unit.- Developed and rolled out a new Leadership Development program and Sales & Account Management Program.

Dallas, Tx

Chief Human Resources Officer responsible for the HR strategy development and alignment of a $5.3 billion international snack foods business with 60,000 associates.- Re-structured the organization to improve organizational effectiveness and efficiencies by establishing large geographic business unit to leverage scale, share talent across borders, focus on local market customer needs, and eliminate redundancies at the regional level, resulting in $25M in savings, faster decision making, and increased market share.- Merged Frito-Lay's North American and International Divisions, globalizing Marketing, R&D, IT, and Purchasing, leveraging scale and driving competitive advantages and functional excellence.- Integrated two major acquisitions into Frito-Lay international (United Biscuits, Savoy Brands) significantly increasing revenues and market share.- Initiated and led a Employee Climate Survey targeted at the senior leadership team through a series of one-to-one interviews focused on governance, organizational effectiveness, and efficiency, resulting in a new structure and defined roles & responsibilities, and operation principles.- Developed a systematic platform to establish standards and transfer skills globally; Frito-Lay Way, resulting in significant cost savings driving by duplication of training initiatives, better leveraging of "best practices", and increased teamwork/communication.

Greater New York City Area

Led Corporate Staffing, Organization & Management Development, Training, and Compensation for PepsiCo's International Foods & Beverages Division, a $9.8B business with 70,000 associates.- Significantly upgraded the Headquarters Marketing, and Finance organizations and introduced a strategic hiring ("Designate") program, building local bench at the General/Country Managers level.- Developed and integrated a "Leadership Pipeline Analysis" into the Company's three-year Strategic Business Plan, enabling proper organizational resource levels and capabilities to execute business strategies.- Developed and rolled out a company-wide culture change management initiative called "High Performance Leadership".- Led the industry by establishing "Preferred Provider" relationships with the global executive search firm community, building partnerships, and educating search firms on the Company's growth strategies.

Budapest, Hungary

Provided HR leadership for Eastern Europe upon the opening of the former Soviet Union.- Developed and executed an Organizational Template that converted the state-owned Budapest bottler to a Pepsi - owned bottling operation. Leveraged this strategy/best practices across Moscow, Poland, and Czech Republics.

Hong Kong And Singapore

Led Human Resources for 17 countries in Asia Pacific with 24,000 associates.- Developed and executed the HR strategy for establishing "green-field" operations in China and India.- Upgraded 75% of senior leadership team, replacing ex-pats with local/national hires across region.

Greater New York City Area

Led Pfizer's national undergraduate and graduate recruiting programs.

Executive Program For Management Development

Master Of Arts (M.A.)

Bachelor Of Arts (B.A.)

Education record