- Present, promote, and sell products/services to existing and prospective clients.- Schedule a product demonstration with clients- Actual demonstration of the product- Draft/Send proposals- Expedite the resolution of customer problems and complaints to maximize satisfaction.- Supply management with reports on customer needs, challenges, and interests.- Reach out to client leads through cold calling or site visits. (Generate leads, Set business meetings with clients)

- Regularly checking the PhilGEPS website for active or newly posted bids- Bidding: attending clarificatory meetings (online or face-to-face)

- Manages online audience engagement- Create effective marketing utilizing Facebook, Twitter, and YouTube platforms

- Incorporate design principles of composition, color, typography to create engaging print and digital deliverables- utilize page layout design and consistent formatting to comply with company specific requirements- follow graphics workflow process using appropriate templates, tools, and repositories- use suitable stock imagery, illustrations, and design elements to complement visual concepts- Assisting with final production tasks, including preparing files for printing and/or online submission- organize and archive graphic design assets for individual assignments- Professional level in MS Word, PPT, Adobe Photoshop and Acrobat Pro

- Managing client proposals from typesetting through to design, print and production- Working with clients, and advising them with regard to design style, format, print production and timescales- Determining size and arrangement of copy and illustrative material, as well as font style and size- Preparing rough drafts of material based on an agreed brief

- creates designs for ID, Flyers and Posters

- Handles inbound and outbound calls for clients.- Addresses customer billing concerns for Broadband, Cellular, Legacy Home Phone service

• Assists customer’s questions, concerns about general billing, product and services via Live Chat, Support Tickets• Explain to customers their billing concern/dispute• Maintains a professional demeanor portraying the company in a positive light and efficiently managing issues. • Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather than through live chat

• Conceptualize designs• Social media management• Client engagement• Design and layout products

Main Accountabilities:- Troubleshooting technical and high-end functional issues - Schedule Technician Visit at the Customer premise- Manage and resolve escalated incidents within agreed time frames and processes to achieve client satisfactionCustomer Management:- Ownership of client issues to a satisfactory level for all parties- Timely and accurate updates to incident management tools and business systems

• Handle client broadband internet issues via inbound call• Manage and take ownership of the resolution process for broadband-related issues• Call in-house departments to help resolve a customer issue.• Assist customer over the phone troubleshooting computer connectivity to modem and modem to ISPs• Assist and provide customers with help links through a web portal