Richard Harri Email & Phone Number

Auckland, Auk, Nz

Achievements: Grew Dicker Data NZs hardware revenue by 100X, from when I commenced to prior to the exeed acquisition, and active transacting partners 20X Recruited and onboarded 26 new vendors to the Hardware business including Lenovo, Dell, APC and Philips Hired and managed a team of 22 staff in the Hardware business across multiple roles including Business Unit Mangers, Product Managers, Assistant Product Managers, Presales Consultants and Solution Architects. Responsibilities:  Full P&L responsibility including wages, expenses, investments and inventory

Morrisville, Nc, Us

Achievements: Grew Lenovo NZ consumer revenue in excess of $NZ28m from stand-still  Achieved 12% GFK market share through partners Harvey Norman, Noel Leeming and JB HiFi Ran launch events for over 250 retail staff plus head office management to introduce them to the brand and familiarise them with the range by retail account Conducted nationwide training of store staff both across country and multiple in-depth 2 hour training sessions centralised in Auckland  Developed excellent working relationships with each of the PC Category Buyers and senior management within each retail account Awarded the Lenovo Asia Pacific President's Club for outstanding performance and exceptional commitment to Lenovo Awarded the Lenovo Asia Pacific Annual Award for Team Excellence for high performance growth, efficiency and speedResponsibilities:  Achieving revenue, volume, profit and market share targets Build profitable growth plan to maximize market share and effectively manage cost structure Business development planning with key retailers to create profitable growth opportunities Inventory management – stock in store, stock in transit, stock out of distribution to maximise supply chain efficiency Education and awareness of Lenovo brand/products with retail staff members Account product assortment planning measured on share of shelf and share of advert voice Grow Business Partner satisfaction and loyalty in Lenovo to achieve and increase the Lenovo share of business. Develop and execute strategic account plans including retail programs with retailers Manage retail account product forecasting and advertising promotional plans to drive sell-in and sell-out

Auckland City, Nz

Achievements: Acquired over 2500 customers and grew revenue in excess of $NZ135m (2014) realising an average CAGR of 40% across the 10 years of leading the company Invoiced revenue of over $500m since 2005 with less than $200k of bad debt Achieved a company break-even of the entire New Zealand set up within 6 years of operation Won sole distribution of Microsoft Xbox and Surface (120 page RFP and panel reviews challenging the top 6 distributors in the New Zealand market) Successful agency launches and stable business typically achieving 60%+ distributor share for 25 vendors delivering on goals and providing excellent services to the market Hired all line staff and managed HR function  Ran multiple events for 800+ customers including multi city road shows, new building grand opening event and vendor launch campaigns Negotiated lease terms and conditions along with floor plan design for the second building move which was 6 times the size of the initial operation and then again when doubling to encompass the neighbouring warehouseResponsibilities:  General management of daily operations overseeing a team of 65 staff including the functions of marketing, sales, product management, marketing, finance and logistics.  HR function, hiring, mentoring, performance reviews, salary, pay rises, employment contracts, disciplinary actions, promotions, placements Legal, contracts with customers, suppliers, vendors, National Retailer Terms of Trade, supplier conformity, SLAs Customer, vendor and supplier rebate implementation, monitoring, reporting Negotiation of building leases, warehouse design, project management including building set up, building moves, internal re-optimisation Managing C level customer / vendor / supplier relationships and expectations Ensuring the profitable running of the operation carefully balancing revenue with GP whilst monitoring overheads Setting credit limits and terms for customer accounts

Marlborough, Ma, Us

Responsibilities:  Co-ordination of staff within 3Com to ensure that New Zealand was successfully represented within the Asia Pac business unit Dual engagement within end user sites to ensure that the company was given additional mindshare Development of marketing promotions and implementation within the channel Responding to customer enquiries and recommending ideal solutions to meet their requirements Ensuring resellers were conversant with the product range and could clearly communicate the benefits of a 3Com solution

Irvine, Ca, Us

Achievements: Grew both the customer base and the number of suppliers that we represented Re-engineered business processes to minimise areas of fiscal exposure Created a team who were proud to work for a company that was growing and gaining market-share Actively secured exclusive agency agreements to block the competition. Introduced new customer profile pricing that allowed us to gain a 20% increase in profitability. Became the face of Ingram Micro NZ Ltd promoting our initiatives in industry publications and events Introduced a new quoting tool to provide a sales funnel to management and timely high quality quotations to the channelResponsibilities:  Managed 5 outbound Account Managers, 2 Telesales Account Managers, 5 Customer Services Representatives actively growing the customer base and revenue figures. Responsible for an annual budget of $NZ70m Training the sales team on products, customer engagement and issue resolution. Grew the role wider than sales and was involved and across all areas of the business.

Au

Achievements: Consistently performed within 5% of budget targets due to an ever-increasing US exchange rate coupled with a 30% reduction in average sell price Developed and lead a cohesive team with key goals and focus Successfully managed a diverse group of individuals recognising excellence and correcting performance shortfallsResponsibilities:  Managed 4 outbound Account Managers and 5 Telesales Account Managers ensuring Key Performance Indicators achieved on a national level. Responsible for an annual budget of $NZ240m Visiting top customers and conducting quarterly reviews Training the team and providing direction and focus to achieve budget Screening of new account applications to ensure genuine resellers were granted accounts

Au

Achievements:  Successfully incorporated business requirements  Working final test product accomplished  Unfortunately the project was terminated early due to a lack of funds in a hard economic climate Responsibilities:  Directed 5 staff across Asia Pacific in all areas of the customer process which encompassed the areas of the business that interact with the customer  Standardising business processes to best practice across 8 countries  Ensure business needs were built into the software vendor's product  Developed job instructions, training plans and modifications with cross country validation

Au

Achievements:  Grew sales 50% year-on-year well ahead of company average  Largest increase in Compaq sales - 1 week trip to Hong Kong  Largest increase in Toshiba sales - 1 week in Laguna Quays, Australia.  Largest increase in IBM sales across Australia / New Zealand Responsibilities:  Proactive account development presenting new products and opportunities  120 accounts across Auckland and the Bay of Plenty  Customer visits and problem resolution  Entertaining and increasing customer spend

Au

Achievements:  Developed and enhanced the Tech Pacific - Vodafone relationship Awarded IBM Business Partner of the Year 1998 for superb sales results that reflected a year-on-year growth in excess of 100%.  Consistently achieved and surpassed contribution targets  Successfully determined the correct product mix to minimise cost  Managed over 30 brands during the 2 year period. Introduced new customers around vertical market opportunities Visited over 300 customers in 3 months to introduce Tech Pacific mobile products and demonstrate tablet technologyResponsibilities:  Managing the business relationship with the vendor  Developing tactical marketing programs and implementation to achieve targeted levels of contribution  Portfolio of agencies including IBM, 3Com networking and Kingston Memory.  Providing incentives for the Account Management team and training of new call centre staff  Launched five new sole agencies over 7 month period including InFocus projectors, SanDisk memory, Qtek PDA Cellular phones, Xitel USB audio and Rittal network enclosures. Design and coordination of marketing materials to promote vendors with limited marketing funds Targeting customers that were most likely to embrace the new agencies

Au

Achievements:  Developed Excel based forecasting macros that were rolled out to the other 8 buyers and greatly simplified their job  Consistently met stock targets and achievement of KPIs Responsibilities:  Ensuring we had the correct stock in our warehouse and managing general procurement  Price protection and administration when price changes were announced  Successfully updating our system with pricing and ETAs based on vendor shipment dates

Bcom, Double Major Management & Marketing

Rotary International Exchange Student

Rotary International Exchange Student

Highschool