Richard Haye

Richard Haye Email and Phone Number

#1Best Selling Author (Amazon), Mortgage Loan Originator @ Rent-A-Blackbelt™
Richard Haye's Location
Highland, Illinois, United States, United States
About Richard Haye

Richard Haye is a Seasoned sales professional and Sales Manager experienced leading multiple departments resulting in over $6.5MM in annual revenue utilizing in home and telephone based consultative, no pressure sales processes. Developed and executed customer focused business optimization methods throughout many different industries. Expert at leveraging the power of data and digital innovation that drives integrated solutions to business opportunities, motivating teams and cultivating talent to maximize contribution to operational profits. As a master facilitator, Richard is able to pull out wisdom and tactics from diverse and even disparate team members by applying his knowledge of both Six Sigma and Lean process improvement. He uses these approaches in concert, resulting in accelerated team performance. Using this approach, he was recognized by Pfizer for leading a defect reduction effort, creating a winning solution for the company. As a Certified Lean Six Sigma Black Belt, and a former Hazmat NCO with the US Army, Richard applies disciplined thinking with nimble implementations that keep business process improvements on track and on target. His military, university, and Six Sigma education make him a triple talent in business process and quality improvement endeavors. His intense drive for organizational and team success makes him unstoppable in the face of any systemic business challenge, and relentlessly grateful for the opportunity to help teams succeed.CONTACT:Richard.Haye3@hotmail.comRichard.Haye@Rent-A-Blackbelt.com314.485.1030Areas of Expertise include:•Sales - in home/phone/direct•Sales Management•KPI Management and Design•Lean Six Sigma•Continuous Process Improvement•Voice of the Customer•Conflict Resolution•Training

Richard Haye's Current Company Details
Rent-A-Blackbelt™

Rent-A-Blackbelt™

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#1Best Selling Author (Amazon), Mortgage Loan Originator
Richard Haye Work Experience Details
  • The One Thing That Changed Everything
    #1 Amazon Best Selling Author
    The One Thing That Changed Everything Mar 2018 - Present
    https://tinyurl.com/OneThingAmazon
  • Rent-A-Blackbelt™
    Associate - Certified Lean Six Sigma Black Belt
    Rent-A-Blackbelt™ Aug 2014 - Present
    Grand Rapids, Michigan, Us
    Rent-A-Blackbelt ®Our Mission is to provide world class certified Six Sigma Black capabilities to corporations on a project to project basis. We have seasoned professionals that have backgrounds in product, service, government, healthcare, IT and many other industries. Our skill set is to control costs, and enable growth with companies achieving higher revenues on the journey. Let our team of certified Lean Six Sigma experts and certified Project Managers help you achieve your stronger ROI while honing your focus on market capability and position.In 2013 our company was created through the mentorship of Six Sigma Managment Institute's, Dr. Mikel Harry ® to his colleague Manny Barriger. We actively take part in the "Six Sigma Wings for Hero's" by sponsoring US Veteran certified Blackbelts as part of our team. •Researched and conducted LinkedIn marketing strategies to increase traffic to company website and publications, thereby increasing brand recognition and improving customer response rate.•Implemented St. Louis based marketing strategy, establishing new market location campaign for services offered.•Drive Continuous Improvement using Lean and Six Sigma Methods to improve processes and standards.•Implement data driven improvements and eradicate waste for the business, customers and employees. •Manage cost savings and improvement projects that have a positive impact on operations. •Apply customer-focused and performance-driven approach for optimization and rapid results
  • Top Flite Financial, Inc.
    Mortgage Loan Originator
    Top Flite Financial, Inc. Feb 2024 - Sep 2024
    Williamston, Us
    https://bookme.botsplash.com/tff/rhaye?utm-source=agenthttp://www.nmlsconsumeraccess.org/http://www.topflitefinancial.com/21 The Boulevard Richmond Heights, Mo 63117 My NMLS #2569741 Equal Housing Opportunity www.nmlsconsumeraccess.org Company NMLS# 4181 | Branch NMLS# 1035759
  • Top Flite Financial, Inc.
    Mortgage Loan Coordinator
    Top Flite Financial, Inc. Oct 2023 - Feb 2024
    Williamston, Us
  • Tiger Plumbing, Heating, Air Conditioning, & Electrical Services
    Sales Manager
    Tiger Plumbing, Heating, Air Conditioning, & Electrical Services Sep 2022 - Mar 2023
    Collinsville, Illinois, Us
    Enhanced sales training and development process resulting in38% increase in close percentage, $400 increase in revenue percall, and 20pt increase in Qualtrix KPI ratingsAccounted for $3.575MM in personal sales serving residentialplumbing/electrical/HVAC/Sewer customers in a DualSales/Management roleHandled complex customer concerns throughout resolutionand satisfactionAchieved top 10 individual Sales ranking nationally competingwith 59 corporate owned brandsAdvised marketing team on lead targeting through intuitiveCRM deployment
  • Tiger Plumbing, Heating, Air Conditioning, & Electrical Services
    Sales Advisor
    Tiger Plumbing, Heating, Air Conditioning, & Electrical Services Apr 2021 - Mar 2023
    Collinsville, Illinois, Us
    Established cooperative and positive relationships withcustomers to foster long term relationships and project successBuilt customized quotes for individual customer needs toincrease closing of "1 call close" opportunitiesCommunicated with customers to offer repairrecommendations, estimate project costs, and set projectcompletion datesSupervised technicians ensuring process adherence, accuratediagnostics, customer service practices, and best possiblecustomer satisfaction outcomeCoached team of technicians to enhance technical profciencyand develop value focused customer service mindsetConsistently exceeded customer needs and expectationsthrough creative problem solving and exceptional customerservice averaging seven 5 Star reviews per week.
  • Permaseal Usa Llc
    Territory Sales Manager
    Permaseal Usa Llc 2020 - 2021
    Developing fnancial estimates, preparing proposals, andperforming the necessary follow up for successful sales closingsExecuted contract requirements including wood/concretesurface coating removal and permanent sealant installationMaintained company vehicle and equipment to prevent jobsitefailuresCompleted all job related documentation to company standards
  • Woods Basement Systems, Inc.
    Construction Foreman
    Woods Basement Systems, Inc. 2019 - 2020
    Collinsville, Il, Us
    Executed contract requirements including concrete leveling,repair, stabilization, and sealingProvided onsite jobsite evaluation for each customer andrecommended alternative options and upsell opportunities toenhance value to the customerCompleted all jobs with 5 star customer rating, enhancingcompany brand and marketability
  • Pfizer
    Associate Operational Excellence Specialist
    Pfizer Oct 2014 - Oct 2018
    New York, New York, Us
    •Implemented downtime reduction effort resulting in estimated gains of 109.2 hours and an additional 4 batches produced per year.•Enhanced cartridge autoclave process resulting in 95% reduction in pre-production defects.•Deployed 5S program in materials and equipment prep departments improving flow and increasing schedule adherence 30%.•Performed in-depth gap analysis on major product lines and strengthened project pipeline with high value/low effort improvement opportunities.•Member PHP) steering committee(Pfizer Human Performance, SQRT (Site Quality Review Team), IMEx (Integrated Manufacturing Excellence) program implementation team•Implemented downtime reduction effort resulting in additional 109.2 hours/year – 314,496 units of production. •Established Pfizer-St. Louis "improvement idea" communication forum, bolstering colleague engagement, bridging site-to-site interaction and enhancing cultural transformation efforts.•Act as site change agent, drive shop floor improvement efforts through mentoring and advanced training for high potential colleagues.•Provide Lean Six Sigma expertise, project support, and mentoring for Hoshin projects and key departmental initiatives.•Pfizer certified Method 1 (Yellow Belt) trainer, Method 1 for investigations trainer.•Developed Metrics reporting infrastructure to enhance process control and improve sensitivity and response to critical manufacturing issues. INSPECTOR•Pfizer human performance team member responsible for reduction in human error rates.Developed critical human performance program materials to enhance site engagement.
  • Military Network Llc
    Coach, Mentor And Trainer
    Military Network Llc Jan 2012 - Jun 2014
    Memphis , Tn, Us
    Our Mission To achieve continuous improvement in the lives and well-being of all serving and former members of the Armed Forces and their families. Our Goals To assist you as serving members to successfully transition into civilian life. To assist you, as former members, to optimize your potential. To lead a Veteran-driven economic recovery. Our Role To act as Facilitator, Mentor, Coach and to harness the unique skill-set and services of other Veterans to help you optimize your potential and build a fulfilling and successful life. Whether your current goal is to secure a job, enhance your existing career, start or develop your business, address health, family or other personal issues, we are here to help you achieve your goals.-Address Employability, Life Enhancement, Dependency, Suicide & Depression, Family Break-Down & Physical and Psychological, Issues with current and former USA military members.
  • Usda
    Survey Analyst
    Usda May 2013 - Nov 2013
    Washington, Dc, Us
    The June Area survey is one of the largest annual NASS survey projects and provides significant utility for the entire NASS survey program. The data collected are used to supply direct estimates of acreage and measures of sampling coverage.The June Area survey utilizes an area sampling frame. The area frame consists of all land, stratified by land use, in all states except Alaska. The primary sampling units (PSU), based on land area, provide complete coverage of all agriculture activity occurring on that land and, therefore, all operators in the state.A sample of nearly 11,000 segments, smaller units of a PSU measuring roughly one square mile, is selected from each land use stratum for data collection. All farm operators operating within the boundaries of the selected segments are interviewed. In a given year, approximately 85,000 agricultural and non-agricultural land use tracts are identified within the sampled segments. From that identification, over 35,000 detailed personal interviews are conducted with farmers operating farms inside the segment boundaries or who have the potential to qualify as a farm.•Improved producer databases by finding property owners of over 600 records•Reduced system redundancy by linking and eliminating x400 records•Contributed to rare on time completion of June Area Survey(Agricultural) reducing overtime costs 100%
  • Csx Intermodal
    Intermodal Logistics Coordinator
    Csx Intermodal Aug 2011 - Jan 2013
    •Implemented supply ordering system using lean(5S) concepts in order to maintain proper operational levels, improving work flow, cleaner working areas, and efficiency•Submitted recommended process changes to improve accuracy of equipment inspection•Structured tiered pay system for dispatched truckloads•Executed detail oriented position with high demands for accuracy and solid decision making.•Scheduled container to train loading based on logistical priorities and ensured crew compliance.•Established training manual for relief position, including redesigned dispatch process and emergency load routing procedures.•Deployed Kanban system for resupply of critical supplies.
  • Us Army
    Sergeant
    Us Army Jul 2002 - Oct 2008
    Arlington, Virginia, Us
    The U.S. Army is a highly trained professional land force, aligned with our National Security policies, capable of expeditionary, decisive landpower, tailored and scaled to perform missions across the entire range of military operations in response to an era of increased competition for resources, shifting alliances, empowered networks, unprecedented information access, and quickening devolutions of power. Positions held include Assistant Land Manager, Recon Team Leader, Hazmat NCO•Reduced rejections and re-submissions by 50% with implementation of new process •Certified over $90M in hazardous equipment for international shipment over 3 modes of transportation•Supervised daily preventative maintenance, emergency repairs, and equipment upgrades on various military computer systems, vehicles, and weapon systems

Richard Haye Skills

Six Sigma Training Process Improvement Team Leadership Continuous Improvement Team Building Change Management Leadership Development Strategic Planning Customer Service Project Management Customer Satisfaction Problem Solving 5s Lean Six Sigma Business Process Improvement Root Cause Analysis Black Belt Inventory Control Process Flow Fmea Kanban Inventory Management Process Simplification Mainframe Data Entry Npv Benchmarking Spc Pareto Billing Systems Decision Making Skills Vendor Relations Strategic Consulting Key Performance Indicators Cross Functional Coordination Inspection Data Extraction Cost Reduction Equipment Installation Tactics Equipment Maintenance Equipment Management Operational Efficiency Military Leadership Backwards Planning Dmaic Troubleshooting Hardware Crm Software

Richard Haye Education Details

  • Six Sigma Management Institute
    Six Sigma Management Institute
    Lean Six Sigma Black Belt
  • Colorado Technical University
    Colorado Technical University
    General
  • Maryville University Of Saint Louis
    Maryville University Of Saint Louis
    Mathematical Modeling For Business
  • Oregon High School
    Oregon High School

Frequently Asked Questions about Richard Haye

What company does Richard Haye work for?

Richard Haye works for Rent-A-Blackbelt™

What is Richard Haye's role at the current company?

Richard Haye's current role is #1Best Selling Author (Amazon), Mortgage Loan Originator.

What schools did Richard Haye attend?

Richard Haye attended Six Sigma Management Institute, Colorado Technical University, Maryville University Of Saint Louis, Oregon High School.

What skills is Richard Haye known for?

Richard Haye has skills like Six Sigma, Training, Process Improvement, Team Leadership, Continuous Improvement, Team Building, Change Management, Leadership Development, Strategic Planning, Customer Service, Project Management, Customer Satisfaction.

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