Richard Herzog Email & Phone Number

Phone

Provides in-depth technical support for all Arsenal-compatible camera systemsAuthors white papers and supports BLOGS for end users across multiple devices and platformsCreates and deploys next-level imagery for multiple corporate retail sitesEducates students on advanced photography techniques:Focus stacking Extended dynamic range - HDRSingle & multi-row panoramasTilt/shift lens useProvides personal instruction on high-end technical equipmentInstructs beginner and advanced users on Adobe Lightroom and Adobe PhotoshopQC’d new software and firmware in dev environments prior to bug-free releaseAnalyzed sales viability and throughput of Leica and Sinar professional products for the Western U.S. and CanadaOptimized client databases to enhance sales, operations and customer supportMatt Fegel, Arsenal Customer Support Supervisor - email: matt@witharsenal.com“Richard is dependable, punctual, and possesses excellent communication skills. He helped the support team by providing pleasant and positive interactions for our customers. I found him to be very well written and a talented problem solver with a deep understanding of photography. Rich excelled at working remotely and it was always easy to communicate with him.”Testimonials from some customers:"It worked Richard!!! Thanks a million, now I can take some slick pictures from your help!""Thanks to Richard for the top-notch customer service I received today concerning an issue I was having. It's working great!"

Scottsdale, Az

Penetrated a highly saturated market Provided professional services and created highly targeted products for private and corporate clientsConsistently generated annual revenue upwards of $300k in historically flat marketsOversaw all functional aspects of the business: Sales, marketing, customer service, scheduling & productionTechnical Oversight - website UI and SEO, redundant asset storage, security & data imageVideo editing, retouch and enhancement, system color calibration, page/spread design, image gallery presentations & image archivalAcquired and onboarded several large corporate accounts - Pepsi, Pederson Group, Pacifica Retail, ViaSat Broadcasting, Kitchell Properties, Vertical Holdings, Vestar, Global Water, Excel Trust Properties, & McCarthy BuildingsNegotiated creative vendor contract with global hotel chains creating an annual passive revenue stream of over 75K - The Marriott, The Ritz Carlton & The Hyatt Regency

Phoenix, Arizona | Copenhagen, Denmark

Hired based on solutions-sales expertise to qualify, train and manage the performance of region-wide representatives selling features, advantages and benefits of the high-end ($25k) digital capture, Hasselblad camera backLeading an initially overcommitted and undermanaged dealer network, I researched existing and potential customers — located in CA, OR, WA, AZ and CO — to identify gaps and grow stagnant sales. In a concurrent direct-sales role, I uncovered and cold-called high-potential customer enterprises including the J. Paul Getty Museum, Mattel Toys and Pier One Imports. I served successfully as a product liaison between the manufacturer, sales teams, and end-usersAccomplishments / Activities• Individually closed high-value corporate accounts representing a 25%↑ in revenue.• Recruited, qualified and trained 4 new dealers representing 12 new representatives.• Designed and presented workshops for my new distributor network resulting in greatly improved levels of product knowledge, customer service and monthly revenue performance — ↑sales 30%.• Met or exceeded every sales goal - up to 130% during tenure, yielding a $2M increase in annual product sales."As manager of the San Francisco Calumet store, I worked with all the manufacturer reps, and Richard stood out above the rest. Richard immersed himself with my sales personnel by providing training through technical workshops and helping them close the sale by teaching them how to sell against the competition. He accompanied our sales force on several major sales calls, and consulted our clients with us on technical issues. Richard was a tremendous asset as a team member and resource."Gene Lee, Calumet Store Manager, San Francisco"As a busy commercial photographer, I have worked with Richard for all my high end digital back needs. He is knowledgable, detailed oriented and I have always found him to be pleasant and professional."Ric Noyle Photo Productions, Ric Noyle President and CEO

Atlanta | Boston

As the Regional Sales Manager and the U.S. Professional Photography Marketing Manager my priority was increasing sales, revenue and profit through sound business development and marketing activities. I continuously exceeded sales numbers for film, hardware and peripheral sales during the time of the emergence of a growing digital market.I was promoted to the highly visible national position based on noteworthy regional sales performance and responsible for all facets of US-wide marketing for the critically important professional photography sector worth $90M annually. Accomplishments / Activities: • Achieved all quota goals for professional hardware sales despite the emergence of digital technologies.• Pioneered south and northeast regions; promoted new scanning technology saving >$2M in film-product sales.• Responsible for Pro Film Sales of $95M.• Featured as a published author in 5 national publications.• Served as the Editor for the Polaroid magazine, TEST.• Responsible for Polaroid’s Instant Newsletter, Educator.“Richard consistently surpassed his assigned targets, and was regarded as a leader among his peers. He was the ‘go-to guy’ in most technical sales areas. He was a successful sales representative whose excellent performance, leadership, and fresh ideas earned him rapid promotion. I can recommend him without reservation to anyone looking for a highly competent, motivated sales and marketing performer who will go the extra mile to get the job done!”— Drew Webb, Senior Marketing Manager, Polaroid“Richard’s dedication to Polaroid, and especially to the community of professional photographers, is a tremendous asset to us. He is an accomplished photographer himself and his knowledge of photography enables him to relate to our problems, objectives and has been instrumental in suggesting solutions for the digital and photographic community.”— Eddie Tapp –Digital Imaging Advisory Group Chairman, PPA

Bs, Photography And Graphic Arts

Advanced Photographic Lighting Techniques

Photography Imaging Certification