Richard Hughes-Findley Email & Phone Number

Williamsburg, VA, US

• Conduct structured 90-minute sales presentations with incentivized clients, effectively communicating the luxurious benefits of Marriott's high-end timeshare ownership and closing sales on packages ranging from $24,000.
• Top Sales Performer: Achieved Top 20 in sales in First Time Buyer revenue on a mixed line for the eastern region each quarter.
• High Referral Rate: Through diligent follow-up and exceptional customer service, I created the highest referral rate in the eastern region, generating over $300,000 in referral business in just four months.
• Rapid Sales Success: Broke a million in sales within my first six months, despite not selling during the first month due to training.
• Subject Matter Expert: Became a subject matter expert, training veteran sales associates on new product launches and usage.

Williamsburg, Virginia, United States

• Relocated to Williamsburg, Virginia, to test my sales skills in one of the most challenging industries, consistently exceeding expectations while maintaining ethical and honest sales practices. Conduct structured.
• Primary Presenter: Became a primary presenter within the first 3 months, presenting to groups of potential clients and achieving a Volume Per Guest (VPG) of over $3,000.
• Record-breaking sale: Sold the largest timeshare package in the previous year by the second month.
• Rapid Sales Success: Sold $750,000 in timeshares within the first 6 months in the industry.

Scottsdale, Arizona, United States

• Served as a key consultant and trainer for Tony Robbins and Dean Graziosi's KBB, Mastery, and High Ticket Academy, guiding clients through the inception, development, and enhancement of their knowledge-based.
• High Impact Coaching: Personally coached and trained 72 business clients, resulting in a turnover of $720K across 2.5 years.
• Selected for Elite Coaching Team: Chosen from a pool of 2,000 candidates as one of the 20 elite coaches for Tony Robbins and Dean Graziosi's KBB program, which transitioned to the PNL, Mastery, and High-Ticket Academy.
• Consistent Tenure: One of only 3 coaches to maintain their position until the coaching roles were dissolved.

Arvada, CO

• I guided businesses through transformative growth phases through an analytics and behavioral process-based approach. With a keen emphasis on integrating business analytics, advanced sales methodologies, and leadership.
• Sales Strategy & Culture Development: Conceptualized and executed a strategic recruitment, retention, and training blueprint for a leading fast-food chain. This achieved optimum staffing levels and nurtured a culture.
• Modern Marketing Pivots: Revitalized marketing strategies for industries rooted in traditional approaches. By introducing cutting-edge tactics, I was able to engage potential clients at the outset of their buying.
• E-Commerce & Digital Strategy: Led the foray into digital commerce for multiple clients, identifying and capturing new demographic segments. By launching e-commerce channels and crafting targeted direct-to-consumer.

Thornton, CO

• Responsible for the daily operations of a $130 million-a-year retailer with over 32 locations across three regions. Managed marketing efforts, including paid and organic social media, to drive sales and profits through.
• Automated Communication Framework: Instituted an automated communication framework, reducing interdepartmental errors by 75% and expediting problem resolution by 50-80%, surpassing industry communication benchmarks.
• Performance Management: Refined performance management for sales and customer teams, providing tailored guidance and training that decreased turnover rates from 147% to 30% annually.
• Advanced Reporting Dashboard: Introduced an advanced reporting dashboard, reducing sales analysis time from a week to a day, enabling timely and data-informed sales coaching.
• Leadership Development: Elevated multiple associates to store management roles, with four advancing to key corporate positions within a year.
• Profit Margin Improvement: Automated P&L scrutiny and enhanced accounting processes, increasing profit margins by promptly identifying reporting discrepancies, unusual discounts, sales trends, and more for swift.

• I spearheaded strategic business development initiatives in a pivotal leadership capacity while simultaneously fulfilling the Director of Operations role at Appliance Factory and Mattress Kingdom. With a results-driven.
• Sales Transformation & Revenue Maximization: Pioneered integrating a subscription-based sales model within a traditionally B2B-centric domain. This initiative led to a paradigm shift from reactive outbound sales to.
• Advanced Business Intelligence & Market Insight: Employed state-of-the-art analytical tools and methodologies to craft actionable business intelligence solutions. My data-driven approach effectively decoded market.

• Provided expert consulting services across various business domains, including media advertising, marketing and sales collaboration, sales training, product purchasing, leadership training, and business development..
• Margin Improvement Campaign: Created a marketing and sales training campaign that increased margins from 11% to 37% on $2.4 million in sales for a local retailer.
• Non-Profit Fundraising: Developed a marketing campaign that doubled donations for a non-profit organization.
• Business Exposure Enhancement: Designed a marketing campaign that partnered with non-profits, increasing a local business's exposure by 400%.
• Employee Development Program: Created a developmental program for a fast food chain, decreasing turnover by 50%, increasing worker efficiency, boosting profits by 35%, and enhancing worker satisfaction.
• Customer Service Enhancement: Established customer service protocols for a local retailer, increasing customer satisfaction from 73% to 95%.

Thornton, CO

• Managed daily operations and sales of the flagship store, generating $45 million annually. Traveled nationwide to open new stores and train store managers and sales associates. Created and developed all training.
• Profit Optimization: Optimized business practices to maximize profitability, utilizing vendor incentives combined with high-margin products to generate 3-11% sales profits with no additional company costs.
• Change Management Leadership: Led change management initiatives, creating curriculum, designing materials, and presenting training to all employees for the newly developed Appliances division.
• Increased Profit Margins: Delivered increased profit margins by initiating a professional development program, growing product sales by 3% in high-performing stores and 11% in low-performing locations, while increasing.
• Store Expansion and Training: Fostered collaborative relationships to open new stores, teaching teams to provide exceptional service and exceed KPIs. Coached new staff and modeled best practices for existing employees.