Richard K. Email & Phone Number

Letchworth Garden City, GB

Hemel Hempstead, England, United Kingdom

Milton Keynes, England, United Kingdom

• Responsible for Selo's purchasing expenditure of over £4,000,000 yearly, including finished goods, packaging, services and warehouse maintenance and storage.
• Collating and analysing stock movement data into reports that influence stakeholders in major purchasing decisions.
• Oversee and maintain the compliance to FSC chain of custody, as well as leading Selo's audit to this standard.
• Conducting research to ascertain the best products and suppliers in terms of value, delivery schedules and quality.
• Introduced regular internal audits on the supply chain for Selo’s best selling products.
• Driven improvements to monthly stocktake ensuring stock holding is maintained at the optimum level by building advanced Excel spreadsheets.

Hitchin

• Responsible for company wide raw material and packaging expenditure of over £800,000.
• Forecasting levels of demand for both raw materials and finished goods.
• A focus on removing single-use packaging from the supply chain and exchange with environmentally sustainable materials.
• Coordinating logistical changes to reduce cost overheads and carbon footprint.
• Sourcing and procuring electromechanical equipment in an engineering and manufacturing environment.
• Maintaining stock levels to meet the business needs.

Hitchin

• Provide an important link between the area sale managers and the customers.
• Processing all sales related paperwork – including purchase orders and credit notes.
• Chasing up overdue payments and monitoring ongoing orders.
• Dealing and resolving any issues the customer may have with orders or products
• Customer technical support.
• Developing feedback or complaints procedures for customers to use

Hitchin

• FIRA Service TechniciansCustomer advisor
• Managing and resolving customer complaints.
• Setting up technician visits when requested from clients.
• Processing reports from field technicians.
• Documenting all call information according to companies operating procedures.M.P. Building Office Assistant
• Researching and sourcing prices for various plant and timber items.

Cambridgeshire

• The direct line manager for over 30 members of staff, providing them with support, giving appraisals and ensuring they act accordingly and follow procedures. In addition I have an NVQ level 3 management qualification.
• Efficiently responding to customer queries and concerns via post, telephone, email and in person.
• Responsibility for recruiting new staff - advertising, interviewing, HR administration and the professional development and training.
• Reviewing and developing targeted business plans for increasing profits in various areas of the leisure centre.
• Actively sourcing contractors for refurbishments.

Gcse, A-C Grades

A Level