Richard H. Email & Phone Number

San Francisco, California, Us

• Spearheaded performance enhancements for the Wholesale Customer Information System by implementing lazy loading, parallel processing and optimizing code structures, achieving a 70% reduction in UI load time and improving user experience.• Developed and expanded authentication solutions using Ping Federate to support multiple app integrations, enhancing security with features like token refresh, token revocation, and user activity monitoring.• Led the implementation of WFRIA-Core v3 and v4, advancing front-end architecture through dynamic theming and scalable data exchange between integrated micro front-ends, improving system modularity and flexibility.• Collaborated with security teams to address vulnerabilities related to iFrames and MFEs, implementing solutions that ensured secure domain integration in compliance with strict industry standards.• Designed comprehensive Splunk logging strategies and developed advanced dashboards for proactive error analysis and system monitoring, significantly enhancing system reliability and operational transparency.• Organized backlog grooming sessions, assigned tasks aligned with team strengths, and mentored team members in technologies like React, Typescript, Blazor and C#, boosting team productivity and cohesion.• Led cross-team initiatives to modernize technologies and remove development roadblocks. Enhanced collaboration through detailed Confluence documentation on key processes and integration patterns.• Oversaw adherence to SDLC policies and procedures, effectively planning changes to meet all required lead times and checkpoints, and ensured the quality and security standards were consistently met.

• Leading efforts to develop and support highly complex systems by gathering requirements, converting requirements to technical design, development, and implementation while collaborating with other technical and business areas.• Analyzing and translating business requirements into technology solutions, performing data analysis by creating and executing complex queries, interpreting results, and communicating findings to technical and non-technical audiences.• Sole ownership and development of Tripwire reporting agent process’s with Splunk and Service Manager to manage departmental tasks such as incident management and immediate on-site technical intervention.

• Develop and manage platform for clients in government sector. • Work closely with clients to implement platform functionality.• Develop and maintain PostgreSQL database with highly sensitive data with HIPAA compliance. • Create data management tools for end users including CRUD operations.• Created elegant data modeling for bulk data analysis.• Designed, developed, and implemented efficient solutions to complex problems.

• Deliver professional and responsive websites.• Enhance UI and UX to improve customer satisfaction.• Develop wireframes, components, animations, and media. • Drive website interaction via social media platforms i.e. Instagram and Facebook.

• Utilized agile on large production team to drive productivity and meet industry standards. • Created Layouts, Models, Views, Controllers, Custom Routing, Rest JSON Endpoints & DTOs • Developed ASP.NET Core, C# MVC web application with Azure integration. • Managed and designed Azure MySQL database for inventory, employee, and client tracking. • Developed forms with Model Views, JS, HTML, CSS integration for data submission to DB.

Bachelor'S Degree, Information Technology

Minor, Computer Science