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@farmersinsurance.com
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Richard Hurt is listed as Quality Assurance | Medical Insurance | Revenue Cycle Specialist | Insurance Specialist | Compliance at HESAA, New Jersey Higher Education Student Assistance Authority, a with 30 employees, based in New York City Metropolitan Area, United States. AeroLeads shows a work email signal at farmersinsurance.com and a matched LinkedIn profile for Richard Hurt.
Richard Hurt previously worked as Quality Assurance Quality Control at Hesaa, New Jersey Higher Education Student Assistance Authority and Patient Account Representative II at University Of Kansas Medical Center. Richard Hurt holds Bachelor Of Science - Bs, Business Administration And Management, General, 3.25 from Park University.
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I have 12 years of experience in the insurance industry and 8 years experience in Quality Assurance, Since 2023, I have worked for New Jersey Higher Education Student Assistance Authority (H.E,S,A.A) where I have developed a quality assurance department. In my journey, I have contributed to changes needed in order to ensure a more customer friendly atmosphere and to maintain compliance for State and company regulations. I work with both leadership and agents to ensure ongoing improvement and development. Prior to H.E.S.A.A., I worked at The University of Kansas Health Systems in Revenue Cycle Billing, where I recently received the Exceptional Performer Award that recognizes the performance of the top tier employees. I work with patients, providers, attorneys, and insurance companies to ensure claims process follow CMMS guidelines. Additionally, I worked as a liaison between Quality Assurance and agents for the training and development. My knowledge and experiences have provided me opportunities to train and mentor new hires. Currently, I live in Central New Jersey and I recently completed my Bachelors' Degree in Business Management at Park University (Parkville, Missouri) with a 3.25 GPA. My passion is working with people to develop the most positive atmosphere with attempt to understand each agent, for purposes of individual development and training.
Listed skills include Team Building, Strategic Planning, Customer Service, Property And Casualty Insurance, and 1 others.
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A career timeline built from the work history available for this profile.
Trenton, New Jersey, United States
• Monitor agents to ensure services meet company compliance requirements.• Maintain ongoing data for training and development purposes.• Assist supervisors and call center agents in ongoing process improvements.• Communicate with call center team to solve potential issues and ongoing issues.
• Maintain and update insurance on patient accounts to ensure timely filing • Assist patients and colleagues with insurance issues and provide resolutions • Manage patient accounts and follow billing requirements of CMMS guidelines • Analyze medical coding to provide simplified explanations to patients • Train and mentor new hires within my department on solving unexpected issues • Interact with insurance providers, patients, healthcare professionals and attorneys for claims processing, third-party liability claims and work compensation claims• Serve as a department representative in the induction of new hires
• Reviewed and explained insurance policy coverage to clients • Processed an ongoing high-level of insured accounts on a regular basis• Managed and referred patients to requested medical providers• Managed and processed Medicaid requests following CMMS guidelines
Overland Park, Kansas, United States
• Prepared insurance quotes for commercial and personal lines • Investigated clients’ specific needs by scheduling fact-finding appointments• Provided policy underwriting details to closed sales• Improved clients’ knowledge on insurance on claims and underwriting experience
Olathe, Kansas, United States
• Managed in-bound support line for representatives with questions and escalations • Coordinated damages with both insured and claimant parties to resolve claims• Mentored and coached a training class of twenty-five new representatives• Held and maintained the top 10% of representatives in quality standards
Bonner Springs, Kansas, United States
• Managed staff of ten people in a high-pressure environment • Increased sales and volume by ensuring quality on all logistics• Negotiated business-to-business sales and directly contracts with vendors• Reduced cost with constant oversight in inventory control
Other employees you can reach at hesaa.org. View company contacts for 30 employees →
Aurea Thomas
Colleague at Hesaa, New Jersey Higher Education Student Assistance AuthorityGreater Philadelphia, United States
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Christy Van Horn
Colleague at Hesaa, New Jersey Higher Education Student Assistance AuthorityHighland Park, New Jersey, United States
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Nyasia Muniz, Maol
Colleague at Hesaa, New Jersey Higher Education Student Assistance AuthorityMoorestown, New Jersey, United States
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Barry Halloran
Colleague at Hesaa, New Jersey Higher Education Student Assistance AuthorityNew York City Metropolitan Area, United States
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Jennifer Azzarano
Colleague at Hesaa, New Jersey Higher Education Student Assistance AuthorityGreater Philadelphia, United States
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PA
Phong Au
Colleague at Hesaa, New Jersey Higher Education Student Assistance AuthorityTrenton, New Jersey, United States
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PM
Pat Maske
Colleague at Hesaa, New Jersey Higher Education Student Assistance AuthorityTrenton, New Jersey, United States
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PJ
Patricia Johnson
Colleague at Hesaa, New Jersey Higher Education Student Assistance AuthorityTrenton, New Jersey, United States
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JS
Jill Schmid
Colleague at Hesaa, New Jersey Higher Education Student Assistance AuthorityMorganville, New Jersey, United States
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Lisa Dechirico
Colleague at Hesaa, New Jersey Higher Education Student Assistance AuthorityTrenton, New Jersey, United States
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Quick answers generated from the profile data available on this page.
Richard Hurt works for HESAA, New Jersey Higher Education Student Assistance Authority.
Richard Hurt is listed as Quality Assurance | Medical Insurance | Revenue Cycle Specialist | Insurance Specialist | Compliance at HESAA, New Jersey Higher Education Student Assistance Authority.
AeroLeads has found 1 work email signal at @farmersinsurance.com for Richard Hurt at HESAA, New Jersey Higher Education Student Assistance Authority.
Richard Hurt is based in New York City Metropolitan Area, United States while working with HESAA, New Jersey Higher Education Student Assistance Authority.
Richard Hurt has worked for Hesaa, New Jersey Higher Education Student Assistance Authority, University Of Kansas Medical Center, Amerigroup, Farmers Insurance, and Sunflower Graphics & Embroidery.
Richard Hurt's colleagues at HESAA, New Jersey Higher Education Student Assistance Authority include Aurea Thomas, Christy Van Horn, Nyasia Muniz, Maol, Barry Halloran, and Jennifer Azzarano.
You can use AeroLeads to view verified contact signals for Richard Hurt at HESAA, New Jersey Higher Education Student Assistance Authority, including work email, phone, and LinkedIn data when available.
Richard Hurt holds Bachelor Of Science - Bs, Business Administration And Management, General, 3.25 from Park University.
Richard Hurt is listed with skills including Team Building, Strategic Planning, Customer Service, Property And Casualty Insurance, and Leadership.
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