Richard Ryan Ibanez Email & Phone Number

Valenzuela, Ncr, Ph

8Th Floor, Prestige Tower, Emerald Avenue, Pasig City

- Develops and champions the PlayerAuctions brand and its online presence- Coordinates with the Shanghai team for content, promotions, and marketplace implementations- Establishes relationships and partnerships with player-owned communities- Manages all forum channels and co-manages all review and social media channels- Coordinates with the Support & Safety and Risk Management teams in handling customer concerns

Remote Operations; 22-3111 Beckman Place Richmond, Bc Canada

- Managed all projects within the Boldkick team- Served as liaison between company CEO and team members- Provided strategic inputs when it comes to planning, direction, and execution- Fine-tuned the work process and cycle, identifying and resolving blockers as necessary

185 Kaingin Road, Barangay Apolonio Samson, Quezon City

- Managed the certification process of trade testers of various crafts- Served as liaison between company directors and recruitment agencies- Ensured the functional upkeep of the assessment center

Remote Operations; 8F, No.22, Lane 407, Sec. 2,Tiding Blvd. Taipei, 114 Taiwan

- Developed and executed programs and campaigns for FunTown's games- Established partnerships with third party companies to develop tie-ins and events for FunTown- Conducted studies and used market research to shape FunTown's games for the PH market- Fine-tuned the games' balance in terms of playability, pricing, and item variety- Worked closely with the Community Manager to develop online and offline events

Discovery Suites, Adb Avenue, Ortigas Center, Pasig City

- Developed programs and campaigns for Cubizone's games- Managed the collateral, budget, and targets for all games- Coordinated with foreign partner Cubizone (Malaysia) for game development- Coordinated with different departments to ensure proper implementation of new game content, internet cafe roll-outs, and mall events- Managed website and portal content (digital assets, banners, and articles)- Handled logistics for on-ground events- Developed relationships with third party companies and sponsors

Provided game reviews and content for the following:- Questor Anime Magazine (Telesuccess Productions, Inc.)- Otakuzine Anime Magazine (PSICOM Publishing, Inc.)- GamEX Magazine (PSICOM Publishing, Inc.)- Playground (October Eighty Publications, Inc.)- MAT Online (Gamepad Interactive, Inc.)

4Th Floor, Rcbc Tower, Buendia Avenue, Makati City

Quality Assurance Analyst- Tested and reported bugs and glitches found in games- Conducted routine reports for game activities and offline events- Conducted surveys and studies of the community and product sales- Coordinated with the tech team to ensure uptime of all games- Recommended content for in-game events and game portals Assistant Product Manager- Developed programs and campaigns for RAN Online- Coordinated with foreign partners MINCOMMUNICATION (Korea) and Goldsky (Taiwan) for game development and global activities- Conducted studies to prolong product lifespan and suitability to the Filipino market- Developed virtual items for the Filipino-developed RAN Event Shop- Formulated pricing of virtual items based on seasonality- Formulated special offers and discounts- Supervised the Community team to implement sales generating activities- Coordinated with the Business Development team for potential tie-ups and partnerships- Coordinated with different departments to ensure proper implementation of new game content, internet cafe roll-outs, and mall events- Managed website and portal content (digital assets, banners, and articles)

34Th Floor, Rcbc Tower, Buendia Avenue, Makati City

- Morning shift supervisor, handled a team of 5- Head writer for SMS services and community forums- Formulated and supervised offline and online events- Supervised the weekly maintenance of all games- Processed customer tickets filed through CSR hotline

Bscit, Information Technology

High School