Responsible for:•Overall quality performance and strategy development for engine manufacturing including assembly, high & low pressure aluminium casting and machining lines•Management of 28 direct reports + over 400 indirect production associates, quality performance.•Supplier quality management for outsourced parts (40+ global suppliers)•Overall responsibility for application & adherence to ISO 9001 quality systems within the plant.•New model quality management for both… Show more Responsible for:•Overall quality performance and strategy development for engine manufacturing including assembly, high & low pressure aluminium casting and machining lines•Management of 28 direct reports + over 400 indirect production associates, quality performance.•Supplier quality management for outsourced parts (40+ global suppliers)•Overall responsibility for application & adherence to ISO 9001 quality systems within the plant.•New model quality management for both inhouse manufacturing and supplier development Show less

Responsible for:•Setting clear priority of overall JLR customer quality related issues to drive responsible areas for quick resolution resulting in improved customer quality KPI performance.•Development and implementation of a Warranty Transformation strategy applied across all JLR to transform JLR's customer quality performance through the use of data analytics and standardised process introduction.• JLR Customer quality data reporting inclusive of Warranty performance metrics, JD… Show more Responsible for:•Setting clear priority of overall JLR customer quality related issues to drive responsible areas for quick resolution resulting in improved customer quality KPI performance.•Development and implementation of a Warranty Transformation strategy applied across all JLR to transform JLR's customer quality performance through the use of data analytics and standardised process introduction.• JLR Customer quality data reporting inclusive of Warranty performance metrics, JD Power etc. (22 direct reports + 40 indirect outsourced analytics team in India)•Central management of Warranty mitigation activities reducing Warranty cost and improving customer satisfaction through right first-time repair. Show less

Responsible for:• Overall quality management for the vehicle assembly division (two vehicle assembly departments)• Development & Management of the Divisions long & short-term Quality strategy incorporating business plan, monthly TQM reporting and implementation of continuous improvement initiatives.• Oversee application of ISO quality systems within the Assembly Division• Directly manage analysis of both in-house and market quality issues relating to Assembly.

Responsible for:•Leadership of data analysis and engineering teams to identify and resolve priority market issues relating to manufacturing and design causes•Predicting & managing Warranty budget costs and model performance against targets.•Liaising with regional offices of 32 countries and Honda Motor Europe to manage individual Market issues.•The reporting of related product recalls & product updates to Honda Motor Europe and Honda Motor Quality Board.•Management of… Show more Responsible for:•Leadership of data analysis and engineering teams to identify and resolve priority market issues relating to manufacturing and design causes•Predicting & managing Warranty budget costs and model performance against targets.•Liaising with regional offices of 32 countries and Honda Motor Europe to manage individual Market issues.•The reporting of related product recalls & product updates to Honda Motor Europe and Honda Motor Quality Board.•Management of department performance through clear business planning and reporting of Q, C, D, M, S&E. Show less