Delivering strategic alignment from the executive management team down to the service line leaders and personnel that make up each department. I take a people first approach to ensure each individuals experience, expectations, frustrations and suggestions are listened to and evaluated. This has proven successful for me in not only identifying opportunities, but in gaining buy-in on strategy while promoting inclusiveness and company loyalty.Primarily tasked with working with each department to continuously evaluate processes, software stacks, skill sets and data capture in an effort to strive for efficiencies across the firm. This includes evaluating all software and processes deployed to ensure they meet our objectives in the most efficient way while also promoting the capture and analysis of the resulting data. Creating synergies between the software, processes and use of automation tools across the company.

Kay's Fine Jewelry In 1989, Dan and Raj Chugani set out to build a fine jewelry business unlike any other in the Caribbean. The Foundation of the business would be to offer luxury jewelry backed by the promise of exceptional quality and service. Excellence in customer service and superior products at unmatched prices were the principles that the Chugani brothers believed in. Their vision was to bring these principles to the blossoming jewelry industry in the Caribbean and the United States.Today, that vision has become a reality, and Kay's Fine Jewelry has become a magnet for collectors of investment jewelry and fine timepieces worldwide.Rainbow Jewels Group dba KreationsKreations brings the top names in fashion jewelry together under one eclectic roof. Rather than be confined to a single brand or style, women are inspired to mix, match and create a statement that reflects their individuality.

Responsibilities• Planning, scoping, developing, and leading projects, including developing work plans that comply with policies and methodologies.• Leading interviews with process owners to understand current state systems, processes, and/or controls and assessing risk with minimal oversight and supervision.• Evaluating design and operating effectiveness of in-scope audit areas, including efficiency, effectiveness, and mitigating controls, and procedures to remediate gaps.• Preparing audit reports on findings and recommendations to senior management.• Reviewing deliverables, audit work papers, and other supporting process documentation for quality.• Communicating strengths and weaknesses to the client or internal project management team and developing effective solutions.• Performing job administration responsibilities, including status reports, budget to actuals, and peer evaluations for consulting staff.• Ensuring timely completion of assigned project phases within a provided budget.• Developing and maintaining effective client relationships.• Serve as a member of our leadership team by playing a key role in growing our business, developing new service offerings, mentoring junior staff, building teams and delivering outstanding client service• Manage client relationships with an eye toward identifying and closing on new business opportunities, and an ability to manage multiple work streams within the same or multiple client environments..• Demonstrated project management, supervisory, leadership, and mentoring experience.• Excellent interpersonal skills to interact in team environment and foster client relationships.• Strong listening skills to discern the best course of action for our clients.• Understanding of commonly used internal control concepts, including COSO and COBIT.• Knowledge of auditing processes and methodologies, including developing process flows.• Proficient in Word, Excel and PowerPoint. Secondary emphasis on Visio.

-Worked on Estoppel letters and other documents needed by the assigned Attorney.-Computed Interest, back balances, and other figures used within the respective document.-Communicated case status to Attorneys, property managers, Board of Directors, and unit owners. -Most productive member of Estoppel Department-Created SOP's for certain positions within the Law Firm

-Sorted through cases looking for critical information relevant to the payment process of Court appointed attorneys in Florida-Looked up statutes to determine proper compensation based upon the nature of the case-Entered data regarding the financial fees that all public defenders and appointed council in the state of Florida incur

I became a Manager at this company at the age of 18 while a full time student at Florida State University. Responsibilities included the following:-Managed operations and finances for two locations-In charge of 55 employees between both locations-Ensuring franchises within protocol with corporate standards as well as updating promotions and marketing events-Prepared reports for the owner on a daily basis, which included schedules, finances, labor costs, product costs, and repair and maintenance reports

At the age of 16 I became an assistant manager of this retail store. As an employee I demonstrated leadership skills, work ethic, and an advanced level of maturity. It was those skills that caused ownership to offer me an assistant manager position at such an early age. Responsibilities included the following:-Sole creator of schedules-Maintaining acceptable inventory levels-Cash control and bank deposits-Interviewing, hiring, and training new employees-Ensuring store was within company guidelines and standards