LJS Tools, Inc 03/2013 - PresentTool Franchise Owner/Operator • Independently launched and maintained a successful and dynamic business in the automotive tool industry with sales exceeding annual projections

Certified Instructor: Manufacturing Skills Standard Council Certified Production Technician (Global Certifications)

• Deliver classroom discussion/lecture for courses in the Computer Information Sciences department

• Provided analysis and advice concerning the East Coast Area for the Executive Vice President of National Operations• Established as a subject matter expert and single point of contact for the region in several Business Intelligence applications, including:• Developed and maintained comprehensive reports at the Region, District, Manager, Supervisor and Technician levels• Responsible for overall performance of Training Managers, Outside Plant Field Technicians and/or Dispatch/Call… Show more • Provided analysis and advice concerning the East Coast Area for the Executive Vice President of National Operations• Established as a subject matter expert and single point of contact for the region in several Business Intelligence applications, including:• Developed and maintained comprehensive reports at the Region, District, Manager, Supervisor and Technician levels• Responsible for overall performance of Training Managers, Outside Plant Field Technicians and/or Dispatch/Call Center associates achieving District and Regional productivity and budgetary objectives• Continuously met or exceeded Key Performance Indicators by applying change techniques to effectively adapt to a rapidly changing technology to meet the needs of the business and solve complex problems Show less