Richard Quistorff Email & Phone Number

Perham, Minnesota, United States

• An experienced, process driven, self-motivated leader. Must have an ability to organize, review, and embed Service Level Agreements into routine operations for Arvig’s customers and vendors. Manage Service Level.
• Maintain and gather key data for compliance library and centralized repository tracking contractual agreements, obligations, commitments, and inter-related secondary dependent agreements & RFPs
• Scrub and compare agreements identifying variances between dependent contracts providing reviews on an as-needed basis for sales, engineering, and other foundational departments
• Identify issues within existing agreements where compliance is not met
• Provide cross-communications and timely updates regarding execution, review, and revision of agreements or proposed amendments
• Assist with the streamlining of compliance processes to facilitate the enhancement, planning, and implementation of compliance related practices

Perham, MN

• An experienced, process driven, self-motivated leader. With Arvig customers being the driving force behind this position, responsible to ensure that Arvig services are delivered through an excellent, on-time customer.
• Supervised the process for all Project Managers of Compass, Project Coordinators of Arvig’s Legacy and Metro team
• Lead with proactive, professional influence across all functions of the company.
• Provided data based on research and development to ensure the process was not bottle necked anywhere
• Provided research, design and planning to enhance the Service Deliver Application
• Seek out competitive and cost effective solutions to meet the needs of all processes

Perham, MN

• Provided professional, proactive leadership in the management of the company’s networks; oversee network engineering project planning and implementation in a professional, accurate and timely manner; ensure high.
• Supervised the entire Wireless Wi-Fi System for Engineering, provided data based on research and development
• Lead network research, design and planning to enhance network reliability and capability
• Define and initiate network projects to support the company’s strategic direction
• Seek competitive and cost effective solutions from multiple vendors to meet network needs
• Guide troubleshooting and resolution efforts of outages and other urgent service related issues

Centennial, CO

• Help create an inspiring workplace where talented people are empowered to drive amazing customer experiences and business results. Through broad industry and practice knowledge and hands-on technical management.
• Guides and influences people resources and processes in pursuit of the division’s goals and objectives.
• Integrates broad working knowledge in related disciplines to create integrated technical innovations/solutions for complex business situations.
• Leads a staff of IT professionals and provides coaching and mentoring.
• Recognizes talent and builds it effectively.
• Provides coaching and mentoring for team members.

St Louis, MO / Denver, CO

• Director of all Telephone Operations Engineers, responsible for daily operations and maintenance to ensure the customer remains number one in our business. This is on 3 Metaswitch Call Feature Servers, 47 Telephone.
• In charge of Project Managing end to end - as well as implementing all projects for the past 14+ years to include the equipment and resources for the entire telephony team. This was until a Project Manager was brought.
• Responsible for personnel, administration and budget for the Telephone Operations team.
• Managed the Corporate Switches in the United States deployed by Charter. These switches have over 2 million current business and residential customers.

St Louis, Missouri

• Senior Manager of 13 Switch Engineers, responsible for 21 GenBand Telephone Switches within the corporate structure, these switches are across the whole United States.
• Responsible for implementing and Project Managing all projects, equipment, and team structure for our telephony group.
• Responsible for all personnel, administration and budget for the team.
• Accountable and managed all Corporate Switches in 14 states deployed by Charter. These switches had 1,694,172 current business and residential customer.

• Manager of 9 Switch Engineers, responsible for 7 Telephone Switches in the Central Division. Worked with local resources for Avaya PBX setup of Charter trunking.
• Responsible for implementing and Project Managing all projects, equipment, and team structure for our telephony group.
• In charge of all personnel and budget for the team.
• Managed the Central Office Switches in 7 states deployed by Charter Communications.

St. Louis, MO

• Managed the Central Office switches in Overland and Olivette Missouri, deployed by Charter Communications.
• Specifically responsible for performing and providing support for the following functional areas: operations, administration, maintenance, and provisioning. Switches are Constant Bit Rate (CBR) / Time Division.
• Supervised and trained 5 Network Engineers and trained 10 Trouble Ticket Management personnel on the operations, administration, maintenance, and provisioning of switching and optical systems as well as the daily.
• Was the only person in telephony as the Charter Communications Corporate night shift engineer for all activities that touched any part of the switching networks for Constant Bit Rate (CBR) / Time Division Multiplexed.
• Responsible for implementing and Project Managing all projects, equipment, and team structure for our telephony group.
• Support switch software upgrades.

Richardson, TX

Installed, tested and commissioned all Nortel Platforms. Main company that I was working in was QWEST - all over the United States.

Was in the Artillery (13B) for 2 years and then went into Communications (05C, 05B, 31C) and retired after a 2 year hitch as the First Sergeant of HHD, 40th Signal Battalion in the 11th Signal Brigade at Ft, Huachuca, Arizona. I retired after 22.5 years according to my DD214.

Ordained Catholic Deacon - Equal To Masters In Theology, Theology/Theological Studies, 3.7 Gpa

Catholic Deacon, lives in Perham, MN and serves with the Northern Cross Area Catholic Community as a Deacon for 4 Catholic Churches..

Equal To A Master’S Degree, Theology/Theological Studies

Activities and Societies: Ordained 2009 - Deacon Roman Catholic Church, my ordination is equal to the Master of Arts in Theology The.