• Educate both team members and clients over core cybersecurity concepts i.e., threat models, networking concepts and features of operating systems • Inform team of key features related to the security of all three major operating systems: Windows, Linux and MacOS• Mentor and assist teammates and clients over the basics of packet analysis, log filtering and network management • Guide teammates through the process of publishing materials in white papers and technical manuals • Establish workshop for ethical hacking exercises using vital penetration techniques such as Kali Linux in addition to implementing Python scripting tools • Create initiatives driven by evolving policies and research in the cyber community • Develop strategies to combat cyber security threats in both the public and private sectors • Create lesson plans for navigating and monitoring networks using packet sniffers and port scanners i.e., Wireshark and Nmap • Utilize SIEM tools such as Splunk and Alien Vault for the purpose of educating teammates and end users alike • Research and implement safeguards to protect against current cyber threats • Educate end users of critical threats and vulnerabilities which are most prevalent in the industry e.g., phishing attacks, rootkits, and general malware • Inform non-technical team members of approaches needed to advise clients of most common threat vectors used in the following threat paradigms: Cyber Kill Chain, The Diamond Model, along with other cybersecurity threat models

I taught an eighty-week long cybersecurity bootcamp, introducing students to core concepts in compliance, security and programming. We covered cybersecurity on all fronts - ranging from PowerShell and Python coding skills to blue team and red team engagements. Essentially, I was responsible for providing my students with a replete cyber security course readying them for a career and preparing them for any and all engagements relating to programming, networking and compliance.

• Worked independently in coordination with research and development team located overseas • Served as sole technical support engineer for the entire U.S. market • Provided full-scale technical demonstrations to potential clients • Troubleshooted product on all major operating systems: Linux/Unix, MacOS, Windows • Located and helped resolve system bugs • Created marketing material for product using Adobe Premiere Pro and OBS software • Experimented and tested product functionality using virtual environments i.e. VirtualBox, VMware and Hyper-V with multiple VDIs • Participated in meetings with cofounders over future and focus of product • Coordinated with sales team in effort to provide product demonstrations to clients on request • Leveraged product features and resources to respond to requests from customers to fulfill proof of concept requirements • Implemented Active Directory and Group Policy rules to troubleshoot product in virtualized environment • Implemented LDAP to establish domain targets for authenticated hosts connected to system • Demonstrated four main product features i.e., PAM, video indexing, IAM, along with Alerts and incident response• Showcased interoperability of Ekran system with SIEM platforms and ticketing systems. • Worked large volume of issues using ticketing system to provide full scale product support via Jira • Catered to the needs of clients to provide use case for product using all aforementioned tools• Highlighted additional product features e.g., integration with SSO, keystroke monitoring etc. • Created certificates and managed IIS Web Server administration for product installations

• Assisted with developing Secure DevOps for small start-ups in Indianapolis• Designed and implemented secure virtual machines for deployment • Advised on all elements of security hygiene to develop a secure infrastructure

• Upgraded all legacy Windows 7 devices to secure Linux environment for single-sign-on project • Ensured that all devices have HIPAA compliant hardware to comply with state and federal guidelines • Updated Active Directory and Group Policy for requirements to maintain secure infrastructure • Provided full-scale end user help desk and desktop support • Delivered full-service hardware and software support for end users• Installed Linux thin client and HIPAA compliant keyboards in countless clinical locations • Coordinated with clinical staff to provision hardware and software for SSO (single sign-on) project • Educated end users on scope of project to facilitate project goals and streamline engagement • Trained incoming techs during onboarding process to accomplish project objective• Acted as single point of contact for end users in Windows 10 deployment in efforts to upgrade entire Windows 7 infrastructure • Provisioned end user support using Bomgar remote desktop client

• Provided critical pandemic relief assistance to New York State residents • Assisted fellow colleagues with desktop technical support issues• Processed unemployment claims to provide rapid relief response for claimants • Coordinated with fellow teammates in fast-paced environment to provide aforementioned relief

• Coordinated with third party project managers and project coordinators• Supported network engineers • Ensured security systems are up and running for SOX compliance• Oversaw network infrastructure • Troubleshooted ports and VLANS • Close upper-level support for countless field technicians• Upper-level technical support for more than 3,500 retail stores• Upgraded all legacy hardware for migration to new network• Troubleshooted switches and ensured servers are running• Ensured that all cabling is up to date for next generation network • Solid command of Citrix remote log-in tools: both terminal server and VNC

• Coordinated board meetings • Managed content on Facebook page• Eliminated viruses and malware• Handled all PR issues • Experienced with Linux Debian distros: Kali Linux, Ubuntu, Debian• Assisted with webpage creation, domain building • Network troubleshooting and engineering • Computer Repair • Computer forensic work • Legal aspects and cyber law

• Utilized vulnerability scanning techniques i.e. Nessus to assist in providing threat detection • Provided phish testing to enhance user awareness • Deployed threat hunting tactics to reinforce security policies for local and national non-profits • Combined use of all aforementioned techniques to create vulnerability reports which were delivered to IT executives, along with high-ranking managers and directors

• Wrote a variety of stories – both features and hard news – for the community section.

• Hand selected to participate in two special pilot projects. • Complied with federally mandated guidelines designed to effectively manage accounts.• Participated in weekly auditing process for improved customer service and quality control.